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Heretaunga - Rose Unit

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At a glance
Dementia Care (Secure)
2 Field Street
Upper Hutt 5019
Postal Address
Same as above
Hutt Valley
(04) 527 8181
(04) 527 8184
View Email Address
Visit Website
Gouri Arya - 04 527 8181
Oceania Healthcare - 0800 333 688
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Restrictions - critical visitors only
In the perfect central Silverstream location, Heretaunga is a small, boutique rest home with a big heart. There is a strong, close-knit community where new residents quickly become part of the family.

Hop in the village van for a jaunt, you'll never know where it will take you next. Hot chips at Petone Beach or off to see the sites in Wellington City - there's an exciting new destination every week. Or if it's music you're into, enjoy your own personalised playlist with our award-winning I Love Music programme.

With tender Sunday roasts, hot fish and chips and scrummy homemade puddings… there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home.

Award-Winning Care
Great care is what we do, and we’ve got the accolades to prove it. You can be sure you’re in good hands. Heretaunga was a finalist for 'Best Aged Care Facility' in the 2019 & 2018 Aged Advisor 'People's Choice' Awards. When it comes to your care, you know what you like and don’t like - and we want to know too. Because everyone is different, all of our residents get a personalised care plan where from meals to medications, everything that’s important to you is covered.

What's Nearby
Heretaunga is conveniently located near Eastern Hutt Road, making it easy for friends and family to pop by or get you out and about. We're also close to the Silver stream Shopping Centre, Trentham Racecourse, Silverstream Golf Park, Stokes Valley Cosmopolitan Club and RSA, Trentham Memorial Park and local churches and cafes.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 29 May 2019
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 20
Premium Room Charges Some Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 14 May 2020
TypeHours Per WeekStatusDetails
Registered Nurse 56 Yes On call 24/7
Physiotherapist 0.00 Negotiable
Occupational Therapist 0.00 Negotiable
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Negotiable
Dietitian Negotiable
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes
Updated: 29 May 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes We access these services as required
End of Life/Palliative Care Yes
Wound Care Yes Our Registered nurses attend specialist training. We have access to Wound specialists from hospital
Diabetic Care Yes Our Registered nurses attend specialist training. We obtain specialist input from hospital where required.
Continence Advice Yes Our Registered nurses attend specialist training. We have access to continenance advisor from hospital
Stomal Therapy Yes A Stomal Therapist from the hospital is available on request.
Infection Control Yes Our Registered nurses attend specialist training. We access to these services as required
Surgical Followup Yes As requested by Medical Practioner
Updated: 29 May 2019
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Lounges/seating areas Yes
Day Programme for day stay clients Yes
Outings Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes
Updated: 29 May 2019
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Alzheimer's Society, Aromatherapy, Big print books, BBQ, Art, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Children, Classical Music, Concerts, Dancing, Entertainers, Entertainment, Exercises, Flower arranging, Garden, Games, , Happy Hour, Jigsaw, Library, Massage, Minibus, Movies, Outings, Pianist, Picnic facilities, Quizzes, Reading, Roses, RSA, Sing-a-longs, Videos
Updated: 29 May 2019
Additional Information
Additional Information
Details about Meals Tasty, varied and nourishing meals are a feature of life here at Heretaunga. All meals are cooked on-site and we can cater to specific dietary requirements. menus rotate regularly and change for winter and summer
Staffing Qualifications and Details All our staff are trained in the specialist care our senior staff Health Care assistants all have their National Certificate for the Older Person.
Updated: 29 May 2019
Languages Spoken
Languages Spoken
Dutch Yes Dutch speaking staff
English Yes
Samoan Yes Staff able to speak samoan
Updated: 29 May 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 29 May 2019
Public Transport 0.00 km We are very close to the Silverstream railway station and the bus route to Wellington and lower Hutt
Shops 0.00 km We have the Silverstream shopping centre within walking distance.
Mall 0.00 km
Parks 0.00 km
Library   Mobile bus comes to Home every Wednesday afternoon
Updated: 29 May 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
Home and Community Support Sector Standards (Standards NZ) Yes
ISO (International Organization for Standardization) Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 29 May 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.