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Golden View Care

At a glance
Vacancy
Yes
Name
Golden View Care
Category
Dementia
Address
17 Iles Street
Cromwell
Cromwell 9310
Region
Southern (Otago)
Phone
View Phone Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Juliet Towers - 0272931248
Owner
Promisia Healthcare Limited
Clinical Manager
Tania Bennett
Business Administrator
Kylie Chisholm
Other services
Photos
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Visitors as usual (but not if you're unwell or recently returned from overseas)
Golden View Care is a new aged care facility. We offer services for those who need long-term or short-term residential care and are not able to live independently.

Our Vision is to create a community where residents in their golden years feel safe, content and valued.

Positioned within the beautiful township of Cromwell in Central Otago, we have rest home and hospital level bed care, a secure dementia unit and a hospice and respite care suite. We provide a continuance of care for our residents from the village to apartments and into our care hospital and home.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 10 Aug 2021

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 12
Vacancy Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Yes as at 21 Nov 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown

Updated: 12 Dec 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 32 Yes Our Ruru area has a dedicated registered Nurse to ensure care planning is in place for all residents and to manage any changes to their health needs.
Nurse Practitioner Negotiable
Enrolled Nurse 20 Yes
Healthcare Assistants/Caregivers 168 Yes We have an experienced team of caregivers to ensure you family member is well taken care of.
Physiotherapist Yes A Physiotherapist visits Ruru weekly and is available for routine assessments as well as private and ACC work.
Occupational Therapist Negotiable
Social Worker (on site) Negotiable
Diversional Therapist 10 Yes Ruru has a dedicated Diversional Therapist to oversee the planning of activities and provide support to staff as required.
Hairdresser Yes Tirau Trims is the name of our salon. We can arrange appointments at the salon for Ruru residents.
Podiatrist Yes Our Podiatrist Zoe visits as required and provides a range of services.
Dietitian Negotiable A Dietitian reviews our delicious menu and is available for consultations.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes We have visits from all the local Cromwell parishes and welcome all visitors to support Residents in their spiritual well being
Other Personnel Yes Maintenance

Updated: 15 Aug 2021

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have oxygen cylinders and oxygen concentrators available for use.
Gastronomy/Nasogastric Management Yes Our Registered Nurses team are expert and will seek support and advice in this area.
Bariatric (Care of the very overweight) Yes Our Registered Nurses team are expert and will seek support and advice in this area.
Palliative Care (Contracted) Yes Our Registered Nurses team are expert and will seek support and advice of the Hospice Community Team in this area.
End of Life/Palliative Care Yes We have a dedicated suite called Aroha for this care to be provided. Aroha provides a pleasant and modern care room and family room space where family can stay overnight.
IV Antibiotic Capability Yes This would be negotiated on a case by case basis as it is a specialised area of care.
Dialysis Yes This would be negotiated on a case by case basis as it is a specialised area of care.
Wound Care Yes Our Registered and Enrolled Nurse team have a passionate interest in the prevention and management of wounds for our Residents. We also have access to the District health Boards Specialists in this area.
Diabetic Care Yes Our Registered and Enrolled Nurse team have a passionate interest in the management of diabetes for our Residents. We also have access to the District health Boards Specialists in this area.
Continence Advice Yes Our Registered and Enrolled Nurse team have a passionate interest in the management of continence for our Residents. We also have access to the District Health Boards Specialists in this area.
Stomal Therapy Yes Our Registered and Enrolled Nurse team have a passionate interest in the management of stomas and care of them for our Residents. We also have access to the District Health Boards Specialists in this area.
Stroke Rehabilitation Yes Our Registered and Enrolled Nurse team have the support of a skilled and experienced Physiotherapist - Anke to work with Residents in this area. We also have access to the District Health Boards Specialists in this area.
ACC Rehabilitation Yes Our Registered and Enrolled Nurse team have the support of a skilled and experienced Physiotherapist - Anke to work with Residents in this area. We also have access to the District Health Boards Specialists in this area.
Tracheotomy Care Yes Our Registered and Enrolled Nurse team have a passionate interest in the management of continence for our Residents. We also have access to the District Health Boards Specialists in this area.
Spinal Injuries Care Yes Our Registered and Enrolled Nurse team have the support of a skilled and experienced Physiotherapist - Anke to work with Residents in this area. We also have access to the District Health Boards Specialists in this area.
Infection Control Yes Our Registered and Enrolled Nurse team have the support of a skilled and experienced Physiotherapist - Anke to work with Residents in this area. We also have access to the District Health Boards Specialists in this area.
Surgical Followup Yes Our Registered and Enrolled Nurse team have the support of a skilled and experienced Physiotherapist - Anke to work with Residents in this area. We also have access to the District Health Boards Specialists in this area.
Other Specialties Yes We are fortunate to have Kate our Speech Language Therapist who visits regularly to ensure Residents to get the best possible care and support.

Updated: 16 Aug 2021

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
High Care Needs Yes Hospital care is provided at Golden View Care. As we have just opened please phone to make an appointment to view.
Subsidised Yes All Residents are welcome at Golden View Care.
Private Paying Yes All Residents are welcome at Golden View Care.
Booking can be made in advance Yes Contact Reception and make an appointment to meet with Juliet Towers, RN and Care Manager to have a look around.

Updated: 15 May 2024

Features
Features
Feature Status Details
May Bring Own Furniture Yes You are welcome to bring your special bits and pieces.
Single Rooms Yes All rooms are single with an ensuite.
Shared Rooms No All rooms are single with an ensuite.
Rooms suitable for a couple No All rooms are single with an ensuite.
Ensuite Yes There is an ensuite which includes a shower part of each room.
Alcohol Permitted Yes There is a regular happy hour and alcohol is permitted at Golden View Care.
Phone Access In Own Room Yes This can be arranged at your cost - you can even bring your own phone.
Wifi Yes This can be arranged at your cost
Resident can adjust heating in own room Yes Each room has it's own heat pump which is controlled in the room. This will help with the cold Central Otago winters and the hot summers.
Cater for under 65 yrs with Disability Yes We have a service agreement for this level of care and welcome your enquiries.
Lounges/seating areas Yes
Cafe Yes
Gay / LGBT IQ Friendly Yes
Provide End of Life/Palliative Care Yes We have a service agreement for this level of care and welcome your enquiries.
Palliative Care Contract Yes We have a service agreement for this level of care and welcome your enquiries.
Outings Yes Our activity programme includes regular outings to enjoy the local sites.
Whānau Room Yes
Māori Kaupapa Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes Staff complete security checks with all areas are checked regularly. Ruru is the secure dementia area with electronic security features.

Updated: 15 May 2024

Special Features
Special Features
Golden View Care is a new facility opening in 2021, with many special features such a café called Tirau Café, Tirau Trims - our hair salon, we have spacious light corridors with single rooms each with an ensuite. The rooms have specialised chairs, beds and hoists to ensure care is provided to the highest standard. The gardens are beautifully landscaped with plants already flowering.

Each area of the building is named after our beautiful New Zealand native birds; Huia, Tui, Kakapo, Kiwi, Ruru and Kōtuku.

The Kiwi Lounge is an impressive space with a dedicated activity area. This room is a multi-use area for activities, private function or opened up to add to the already spacious lounge. The dining area has a servery area where residents can help themselves to coffee at breakfast and buffet style meals.

The dementia area is called Ruru and has a lovely out door garden area where all plants are edible. There is a spacious lounge and a kitchen where food can be prepared and enjoyed by the Residents.

A dedicated palliative and respite care room called Aroha which has a dedicated Whānau Family room.

Updated: 28 Aug 2024

Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, Big print books, BBQ, Blind Foundation, Bowls, Breakfast in bed, Bridge, Canine friends, Videos, Vegetarian, Singing, Sky TV, Pastoral care, Outings, Newspaper reading, Music, Movies, Minibus, Lotto, Library, Happy Hour, Gardening, Flower arranging, Exercises, Entertainment, Entertainers, Electric beds, Cooking, Concerts, Church, Children, Care and Craft, Cards, Canine friends

Updated: 11 Aug 2021

Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes We have interpreters available.
Chinese Yes We have interpreters available.
Cook Island Maori Yes We have interpreters available.
Croatian Yes We have interpreters available.
Deaf Blind Sign Language Yes We have interpreters available.
Dutch Yes We have interpreters available.
English Yes We have interpreters available.
Fijian Yes We have interpreters available.
Fijian Indian Yes We have interpreters available.
Filipino Yes We have interpreters available.
French Yes We have interpreters available.
German Yes We have interpreters available.
Hindi Yes We have interpreters available.
Indonesian Yes We have interpreters available.
Interpreter Yes We have interpreters available.
Italian Yes We have interpreters available.
Japanese Yes We have interpreters available.
Mandarin Yes We have interpreters available.
Māori - Te Reo Yes We have interpreters available.
Nepali Yes We have interpreters available.
Pashto Yes We have interpreters available.
Punjabi Yes We have interpreters available.
Rarotongan Yes We have interpreters available.
Rumanian Yes We have interpreters available.
Russian Yes We have interpreters available.
Samoan Yes We have interpreters available.
Serbo-Croatian Yes We have interpreters available.
Sign Language Yes We have interpreters available.
Slovak Yes We have interpreters available.
Spanish Yes We have interpreters available.
Tongan Yes We have interpreters available.
Other Details Yes We will look for an interpreter to meet the needs of Residents.

Updated: 11 Aug 2021

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes We have the dedicated support of the local Anglican parish with John and Doreen visiting regularly.
Baptist Yes We welcome all denominations.
Brethren Yes We welcome all denominations.
Buddhist Yes
Christian Yes
Confucius Yes
Denominations/Faiths represented Yes We welcome all denominations.
Evangelical Yes
Hindu Yes
Inter denominational Yes Our church services are welcome to all.
Muslim Yes
Jehovah Witness Yes
Jewish Yes
Lutherism Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
The Church of Jesus Christ Latter-Day Saints Yes
(Other comments) Yes We welcome all denominations and faiths and welcome people who will support Residents in this.

Updated: 11 Aug 2021

Distances
Distances
Location Distance Details
Public Transport 0.00 Km Not available but some out of town bus services will pick up at the door.
Shops 0.50 Km Nichols Café and Garden Centre, Hunting and Fishing, Mitre 10, Fresh Choice, BP Service Station
Mall 1.50 Km The Cromwell Mall has a full range of shops including, New World, Cromwell Pharmacy, Paper Plus, cafes, museum, clothing and other various retail shops.
Parks 2.00 Km Across from the Mall there is a children's playground, with a flying fox and see-saws etc.
Library 2.00 Km The Cromwell Public Library.

Updated: 11 Aug 2021

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
Aged Care Association New Zealand (ACA) Yes
Care Association New Zealand Aged Care Association New Zealand (ACA)

Updated: 11 Aug 2021


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.