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Franklin - Dementia Care Secure Enviroment - Hewett House

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At a glance
44 McNally Road
Auckland 2120
Postal Address
44 McNally Road
Auckland 2120
Counties Manukau
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Susan Philpott - (09) 237 0860
Oceania Group
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18 people can be cared for in Franklin's dementia care unit.

Hospital care is also offered at this Pukekohe-based aged care facility.

Franklin is part of the Oceania Group, a member of the New Zealand Aged Care Association.

Find out more at www.oceaniahealthcare.co.nz.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 11 May 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 18
Vacancy No
Impending vacancy No
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 26 Feb 2024
Type Hours Per Week Status Details
Registered Nurse 168 Yes On-site 24/7.
Healthcare Assistants/Caregivers Yes
Physiotherapist 0.00 Yes Visits the site on Tuesday and Thursday mornings.
Activities Co-ordinator Yes Activities programme is reviewed by an Oceania Diversional Therapist
Hairdresser 5 Yes Visits every Tuesday.
Podiatrist Yes Visits every 6 weeks
Dietitian Yes We have our own Oceania dietitian.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Updated: 11 May 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Infection Control Yes
Updated: 11 May 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance No We do not take advance bookings but phone the site and we can see if we can assist.
Updated: 11 May 2023
Feature Status Details
May Bring Own Furniture No Restricted to smaller items
Single Rooms Yes
Alcohol Permitted Yes Nursing staff need to be aware to ensure no adverse reaction with medications
Phone Access In Own Room Yes Residents have access to a portable phone. If they require their own phone line, this would need to be arranged.
Resident can adjust heating in own room Yes
Lounges/seating areas Yes Lounge available to residents and family
Primary Health Funded Short Term Care Yes
Outings Yes Arranged as part of Activities programme
Residents Committee Yes Residents meeting held every second month and families are welcome to attend.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes Our staff have on going training in Dementia level care
Rural Setting Yes Lovely big gardens
Updated: 11 May 2023
Interests & Activities
Interests & Activities
Activity programme, Art, BBQ, Bingo, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Care and Craft, Church, Children, Classical Music, Cooking, Craft, Electric beds, Entertainers, Exercises, Gardening, Happy Hour, Internet, Jigsaw, Music, Newspaper reading, Outings, Quizzes, Reading, Roses, RSA, Sing-a-longs, Videos
Updated: 11 May 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact management for details of what the fees do and do not cover
Details about meals Breakfast is served from 8.30 am Our main meal is served at Midday Our evening meal is served at 1700 We have a seasonal menu for winter / summer Morning, afternoon teas and supper supplied Tea and coffee making facilities available for visitors
Associated Complexes Franklin Village is part of the Oceania Group of care facilities
Updated: 11 May 2023
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Filipino Yes
Māori - Te Reo Yes
Updated: 11 May 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 11 May 2023
Location Distance Details
Shops 2.00 Km
Updated: 11 May 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.