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Flaxmore Lifecare

At a glance
Flaxmore Lifecare
8 Clifford Avenue
Nelson 7011
Postal Address
Same as above
Nelson Marlborough
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Deethu Devasia - 027 267 3161
Heritage Lifecare
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Flaxmore Care Home Brochure Flaxmore Care Home Brochure Flaxmore Care Home Brochure

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Make your home at Flaxmore Lifecare.

We are a friendly, caring community. Become part of our Flaxmore family and be cared for by our wonderful staff, whilst making new friends and learning new activities.

When it comes to everyday life, Flaxmore makes it easy with respite and personalised dementia care. The well-appointed rooms all look out onto sheltered courtyards or landscaped gardens.

Light, bright and welcoming, Flaxmore is set amongst the leafy suburb of Bishopdale, not far from the Nelson city centre.

We offer everything from hairdressing to speech therapy, physiotherapy, church services and podiatry. We have a range of recreational activities including board games, gardening, crafts, cooking and indoor bowls. Our facility van is also always on hand for outings.

At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.

Photos are representative of Heritage Lifecare.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 19 Jan 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 36
Vacancy Yes
We welcome Respite & Short-Term Care.
Impending vacancy Yes
Short stay considered Yes
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 13 Jun 2024

“It was an easy decision coming here, the staff are friendly, and they really care about your wellbeing. They just can’t do enough for you”. Len, Heritage Resident

“I like it here; I wouldn’t want to be anywhere else”. Heritage Resident.

Updated: 19 Jan 2024

Type Hours Per Week Status Details
Registered Nurse Yes
Nurse Practitioner Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Available by referral.
Occupational Therapist Yes Available by referral.
Social Worker (on site) Yes Available by referral.
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes
Dietitian Yes Our menus are approved by Dieticians.
Accredited Visitors Yes
Kaumatua Yes We can arrange visits from local Kaumatua.
Chaplain/Spiritual Advisor Yes We have church services weekly to suit each denomination, and various religious groups can be arranged to visit to provide services for all of our residents.
Other Personnel Yes Flaxmore has a range of services available, such as Allied Health Professionals as needed and a GP who visits regularly and is also available on call. Additionally, appointment transportation, pharmacy and medication administration, housekeeping and laundry services, speech therapy, and interpreter services are available. We are able to arrange extra for our residents if required.

Updated: 19 Jan 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Dialysis Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Tracheotomy Care Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemodialysis.
Infection Control Yes
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Psychiatric Care Yes We will provide referrals to other services as required.
Community Health Yes
Clinical Management Yes
Other Specialties Yes Available as required.

Updated: 19 Jan 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer respite care to give carers a much-needed break, while at the same time providing residents with care and companionship.
Carer Support Yes Our short stay programmes provide careers with a much-needed break, and support.
Subsidised Yes Talk to us to find out if you are eligible for a subsidy
Private Paying Yes
Booking can be made in advance Yes

Updated: 19 Jan 2024

Feature Status Details
May Bring Own Furniture Yes Rooms are fully furnished and we encourage residents to personalise their new home.
Single Rooms Yes
Rooms suitable for a couple Yes Separate rooms have been set aside for couples so they can be side by side.
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes Talk to us about options.
Wifi Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Provide End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Day Programme for day stay clients Yes
Outings Yes
Whānau Room Yes
Māori Kaupapa Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting Yes A semi rural-suburban setting, as Flaxmore sits at the foot of the Grampians in Bishopdale.
Semi-Secure Yes

Updated: 19 Jan 2024

Special Features
Special Features
At Flaxmore, our home reflects the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us.

Boasting magnificent landscaped and vegetable gardens, Flaxmore includes a BBQ area and outdoor seating for quiet and peaceful relaxing. We take pride in being warm and friendly and have become renowned for our cheerful atmosphere, and enjoy the informality and usual 'comings and goings' of a family home. A variety of things happen on a typical day, for example, on many days of the week family, friends and children drop in and spend time with their relative.

Join us for a game or activity, or just a chat and a cup of tea.

Updated: 19 Jan 2024

Interests & Activities
Interests & Activities
We are committed to providing a meaningful and flexible range of activities and events to meet the abilities and interests of our residents, considering their individual needs and cultural beliefs.

When you make Flaxmore your home, we conduct an assessment with you and your whanau to identify your individual interests and their physical, cultural, creative, intellectual and social needs. We then develop an individualised activities plan to meet your needs.

Updated: 19 Jan 2024

Additional Information
Additional Information
Topic Details
Details about meals Our menus are all approved by a Dietician.
Visitor information We welcome visitors into our home.
Internet access Free WiFi for residents and guests is available in our home.
Associated Complexes Flaxmore is part of the Heritage Lifecare group of care homes and villages across the country, from Invercargill to Whangarei. We have over 2,500 beds national wide and 500 independent living units.

Updated: 19 Jan 2024

Languages Spoken
Languages Spoken
Language Status Details
Other Information Yes We welcome all cultures and have a wide range of different languages spoken. We are also able to assist with translation services. Talk to us about your language needs.

Updated: 19 Jan 2024

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We welcome all religions and have access to local religious groups and services. Talk to us about your needs.

Updated: 19 Jan 2024

Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Other Yes We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs.

Updated: 19 Jan 2024

Location Distance Details
Public Transport 0.50 Km There is public transport available with a bus stop about 7 minutes walk from Flaxmore Care Home
Shops 0.50 Km We are a short car journey from central Nelson City
Mall 3.00 Km Richmond Shoppng Mall and Nelson malls
Parks There is a small reserve next to Flaxmore Care Home
Library We have our own library on site, with many books and magazines available for our residents to enjoy.

Updated: 19 Jan 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Aged Care Association New Zealand (ACA)

Updated: 19 Jan 2024

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.