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Eastcare Residential Home - Tui court and Korimako court

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Eastcare Residential Home
Dementia Care (Secure)
194 Nixon St
Hamilton East
Hamilton 3216
Postal Address
194 Nixon Street
Hamilton East
Hamilton 3216
(07) 856 5053 or (07) 8582093
(07) 856 6437
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Kaye Hartley - (07) 856 5053
Paul and Denise Webster
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Quality care with dignity.

Eastcare Residential Home provides a homely environment set back from the road in a quiet residential area in Hamilton East.

We are proud to have received a 4 year accreditation with one continuous improvement this year.

We offer rest home, dementia, respite and day/night care as well as meals on wheels. We have 3 units with a total of 49 beds, 34 dementia and 15 resthome. There is easy access between the units and to all our outside areas of interest (batch, gym, garden courtyards).

We are committed to providing our residents, in their latter years, with the quality of care they deserve through ensuring they are treated with respect and dignity, encouraged to maintain independence and mobility and that their individual skills and interests are recognised and included in activities planned. All our residents are encouraged to participate daily in in-house and/or community activities and events (shopping, crafts, swimming, walking, painting, cooking, RSA, Lake, Gardens, dog walking, church groups, music).

Our staff are trained to understand and manage the differing dementia behaviours and all expected to keep up to date with current trends and practices. We provide ongoing education and professional development opportunities.

We have an open door policy with regards to visiting, allowing friends and family to stop by at any time convenient to them. Residents are welcome to have their husband/wife/partner join them for meals from time to time (a small fee is charged for the meal).

An information pack is available from the home and we invite anyone considering care for their family member to visit us.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 18 May 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 32
Vacancy Yes
Garden view room available
Impending vacancy No
Additional Room CostsNo
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 22 May 2019
"Mum is very happy here at Eastcare. I'm glad that she is given plenty of freedom and suitable care and supervision".

"I am very pleased with the improvements to the gardens, meals, activities and care giving activities".

"How nice and colourful the place is. My mother is happy being taken for walks. Thankyou! When Mum is happy it makes me feel at ease".

"The positive atmosphere created by all staff is much appreciated by our families. Thankyou".

"My husband and I just wanted to take this opportunity to thank you for your care of our sister and the attention you give her. We particularly appreciate the way we are kept informed of any problems and needs she may have and the manner in which they are handled".

"We find the staff cheerful positive and caring and we want you to know that we are grateful for this care".

"Thankyou for nice clean clothes for my husband and for your care of him".
Updated: 1 May 2015
TypeHours Per WeekStatusDetails
Registered Nurse 96 Yes Kaye Hartley our Facility Manager is on site Monday to Thursday and Denisel Webster is also our Registered Nurse on site Monday - Friday and some weekends.
Healthcare Assistants/Caregivers Yes Our team of caregivers are trained with the Careerforce training programme gaining qualifications on caring for people with Dementia. Many staff have completed Dementia Champs training.
Physiotherapist No Eastcare is able to assist any resident who requires physio input when the family is not able to.
Occupational Therapist No Eastcare works closely with the MHSOP to ensure that residents remain as independent as possible. Residents can be referred as and when needed.
Social Worker (on site) No Eastcare is able to contact the social worker that has been appointed to residents. We are also able to refer residents to the social work team.
Diversional Therapist Yes We have Samantha Monk a diversional therapist working with our residents in the secure areas of our home full time.
Activities Co-ordinator 95 Yes We have Samatha Monk who has a Diploma in Diversional Therapy Monday - Friday and a Volunteer Activities Assistant on a Wednesday
Hairdresser Yes Emy Hall, a local hairdresser, is in every 2nd Monday in our on-site salon.
Podiatrist Yes Don from Waikato Podiatry, Our Regular Podiatrist visits every 6 - 8 weeks
Dietitian No Our healthy meals are prepared on site by our qualified kitchen staff. Jomon, our kitchen manager is very experienced in working within aged care. All have completed a food safety course.
Kaumatua Negotiable Can be arranged as required.
Chaplain/Spiritual Advisor Yes Each week Sister Colleeen the Catholic Minister comes on Thursday Afternoon to conduct a Sacrament Service
Other Personnel Yes Close relationships with Mental Health Services for Older People, Older Person Rehabilitation Services and Hospice. .
Updated: 1 May 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes As required.
End of Life/Palliative Care Yes We have close relationships with the Palliative Care team and Hospice.
Wound Care Yes As required. Our registered nurse team have knowledge and experience in wound care.
Diabetic Care Yes Nursing staff are up to date with diabetic care and we can utilise Specialist Nurses from the WDHB as necessary.
Continence Advice Yes Our health care assistants have attended Continence Care seminars and keep updated with best practice.
Stomal Therapy Yes As required.
Stroke Rehabilitation Yes As required.
Infection Control Yes All staff keep up to date with current Infection Control practices.
Surgical Followup Yes As required.
Psychiatric Care Yes We work closely with Community Mental Health and Older persons Rehabilitation Service at Waikato District Health Board.
Clinical Management Yes Ethel Manganda RN is our clinical nurse manager. She has many years of experience working in aged care and Dementia.
Updated: 3 Aug 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We provide respite care for families/whanau and caregivers and work closely together.
Carer Support Yes We provide carer support, short stay, day care and meals on wheels.
Subsidised Yes Residents need to be assessed by Disability Support Link (DSL) to ascertain their level of care required. Residential Care Subsidies are available through Work and Income Te Hirangi Tangata.
Private Paying Yes Private paying residents are welcome at Eastcare. Fees can be quoted on enquiry.
Booking can be made in advance Yes Advance bookings can be taken on availability of beds.
Updated: 5 Jun 2015
May Bring Own Furniture Yes Residents and families are welcome to bring their own furniture and other items to personalise their room to create a familiar and comfortable environment.
Single Rooms Yes All rooms are single with handbasins, heating and a call bell in each room. Rooms are well furbished and regularly maintained.
Alcohol Permitted No Alcohol is not encouraged as it may conflict with medications.
Pets In Residence Yes We have a black cat named Rascal, a baraband parrot named Riki and another Parrot Fred and some goldfish which the residents care for. Families/whanau and friends are welcome to bring their dogs and other pets to visit.
Negotiate To Bring Own Pet Yes This is considered on an individual basis
Phone Access In Own Room No Residents can have these installed.
Resident can adjust heating in own room Yes Heatpumps are operational in all communal lounges and each room has a wall heater for personal choice.
Cater for under 65 yrs with Disability Yes Eastcare has an agreement with the District Health Board to care for people aged under 65 years with unique needs, including physical and intellectual disabilities.
Lounges/seating areas Yes Eastcare has a lounge in each dementia unit as well as seating in the outside garden areas.
Provide End of Life/Palliative Care Yes We have close relationships with the Palliative Care team and Hospice and work closely with family/whanau and medical staff.
Day Programme for day stay clients Yes Day care residents are welcome and included in any activity they may wish to participate in.
Outings Yes 0utings are scheduled by the activity team with families Welcome to accompany residents. Recent outings have included Morning Tea at the Movies. Classic Car Museum and Balloons over Waikato.
Residents Committee Yes Residents are encouraged to contribute to monthly meetings to share experiences, discuss routines, activities and events and make suggestions for future outings and special occasions.
Newsletter Yes Newsletters are written and distributed to families four times a year.
Policy for management of challenging behaviour Yes This is an area we specialise in. We have a non-confrontational approach and look outside the square. We minimise the use of medication. All care staff are trained to manage challenging behaviours.
Confused Residents Yes Our staff are trained to manage any confused behaviour that may occur.
Smoking Permitted Yes Residents are permitted to smoke in a designated smoking area only. Visitors and staff are not allowed to smoke on site.
Semi-Secure Yes Fully fenced gardens. Key coded front door.
Updated: 18 May 2018
Special Features
Special Features
Eastcare Residential Home provides a homely environment set back from the road in a quiet residential area in Hamilton East. We are proud to have received a 4 year accreditation with one continuous improvement this year. Our staff are trained to understand and manage the differing dementia behaviours and all expected to keep up to date with current trends and practices.
Updated: 4 Jul 2015
Interests & Activities
Interests & Activities
Activity programme, Alzheimer's Society, Art, Arthritis society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Housie, Hydrotherapy, Indoor Games, Internet, Jigsaw, Library, Minibus, Minigolf, Movies, Music, Newspaper reading, Outings, Park, Parkinson's Society, Parties, Pastoral care, Petanque, Pianist, Picnic facilities, Quizzes, Reading, RSA, Senior Citizens, Shopping, Sing-a-longs, Singing, , Stroke Group, Swimming, Theatre, Travel, Videos.
Also Tai Chi, cricket, gym, darts, memoirs, Its in the Bag, skittles, quoits, balloon volleyball, soft ball tennis, walking, bar and band work, sewing, knitting, woodwork.
Updated: 4 Jul 2015
Additional Information
Additional Information
Details about Meals Our healthy meals (6 week menu) are prepared on site by our qualified kitchen staff. Bronwyn, our kitchen manager is very experienced in working within aged care. All have completed a food safety course.
What's included in your fees and what's not Private and part/fully subsidised residents are catered for. Please contact the Manager for further details.
Updated: 14 Mar 2018
Languages Spoken
Languages Spoken
Chinese Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes We can access interpretation services if required.
Maori - Te Reo Yes
Punjabi Yes
Samoan Yes
Sign Language Yes We can access an interpreter if required.
Tongan Yes
Updated: 4 Jul 2015
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes On a Thursday Afternoon, the Cathedral Church of St Peter give communion, in a group setting, to residents.
Jehovah Witness Yes Visits individual residents as requested.
Roman Catholic Yes On a Thursday Afternoon, The Blessed Virgin Mary Cathedral give communion, in a group setting, to residents.
(Other comments) Yes Residents attend church with their families or friends as arranged.
Updated: 13 Mar 2018
Public Transport 0.40 km Two bus routes are within walking distance
Shops 0.20 km Dairy and petrol station within walking distance. Other amenities are within a 5km range.
Mall 7.00 km Accessable via bus routes and van trips.
Parks 0.80 km Steele Park, Galloway Park, Memorial Park and Parana Park are within walking distance. We take van trips to Hamilton Gardens, Taitua Arboretum, Hamilton Lake, and Waikato River walks.
Library 3.00 km Hillcrest library is situated a short drive away. The bus stops in Masters Avenue outside the front door of the library. We have an in-house library with large print books.
Updated: 4 Jul 2015
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes Bi-monthly meetings. Access to updated information weekly. Newsletters available.
Rest Home MOH Audit Report Available. Yes Summary report available on MOH website
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 19 Jun 2015

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.