Carter House Lifecare & Village
At a glance
- Vacancy
- Yes
- Name
- Carter House Lifecare & Village
- Category
- Dementia
- Address
- 69 Moehau Street
Te Puke
Te Puke 3119 - Postal Address
- Same as above
- Region
- Bay of Plenty
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Judi Bellamy (Geenty)
- Owner
- Heritage Lifecare - 0800 786 589
Other services
Photos
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Map
At Carter House you are at home with us.
We are a friendly, caring community. Become part of our Carter House family and be cared for by our wonderful staff, whilst making new friends and learning new activities.
When it comes to everyday life, Carter House makes it easy with village, rest home, hospital, respite and dementia care, so if your health needs change, we can care for you now and into the future.
Light, bright and welcoming, Carter House is set amongst beautifully landscaped gardens, in the sunny and friendly Te Puke community.
At Heritage Lifecare, our homes and villages reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.
Photos are representative of Heritage Lifecare.
We are a friendly, caring community. Become part of our Carter House family and be cared for by our wonderful staff, whilst making new friends and learning new activities.
When it comes to everyday life, Carter House makes it easy with village, rest home, hospital, respite and dementia care, so if your health needs change, we can care for you now and into the future.
Light, bright and welcoming, Carter House is set amongst beautifully landscaped gardens, in the sunny and friendly Te Puke community.
At Heritage Lifecare, our homes and villages reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.
Photos are representative of Heritage Lifecare.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 28 Jan 2025 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 17 |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Unknown |
|
Updated: 9 Jul 2025 |
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Testimonials
| “It was an easy decision coming here, the staff are friendly, and they really care about your wellbeing. They just can’t do enough for you”. Len, Heritage Resident |
|
Updated: 28 Jan 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | ||
| Occupational Therapist | Yes | Available by referral. | |
| Social Worker (on site) | Yes | Available by referral. | |
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | We have a hair salon designed for our residents' needs. | |
| Podiatrist | Yes | Our skilled podiatrist visits regularly over a week. | |
| Dietitian | Yes | Our menus are approved by Dieticians. | |
| Accredited Visitors | Yes | ||
| Kaumatua | Yes | We can arrange visits from local Kaumatua. | |
| Chaplain/Spiritual Advisor | Yes | We have a Chaplain and can arrange visits from local religious groups. | |
| Other Personnel | Yes | We have a wide range of personnel. Should you require services outside our home, we can assist. | |
|
Updated: 28 Jan 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | We work closely with Waipuna Hospice Staff-we follow the Liverpool pathway |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stroke Rehabilitation | Yes | |
| Infection Control | Yes | |
| Psychiatric Care | Yes | We have access to a specialist |
| Clinical Management | Yes | |
|
Updated: 28 Jan 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We offer respite care to give carers a much-needed break, while at the same time providing residents with care and companionship. |
| Carer Support | Yes | Our short stay programmes provide careers with a much-needed break, and support. |
| Subsidised | Yes | Talk to us to find out if you are eligible for a subsidy. |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 28 Jan 2025 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Rooms are fully furnished, and we also encourage you to bring your furniture, to personalise your new home. |
| Single Rooms | Yes | |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | Talk to us about options. |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Lounges/seating areas | Yes | |
| Gay / LGBT IQ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Whānau Room | Yes | Available as well as a family kitchenette. |
| Māori Kaupapa | Yes | |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Semi-Secure | Yes | |
|
Updated: 28 Jan 2025 |
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Special Features
| At Carter House, our home and village reflects the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Situated in the sunny Bay of Plenty, Carter House has magnificent award-winning landscape and vegetable gardens, with a BBQ area and outdoor seating. Walking paths to areas of interest is provided, as well as many places to sit and enjoy the surroundings. We take pride in being warm and friendly and are renowned for our cheerful atmosphere. |
|
Updated: 28 Jan 2025 |
Interests & Activities
|
We are committed to providing a meaningful and flexible range of activities and events to meet the abilities and interests of our residents, considering their individual needs and cultural beliefs. When you make Carter House your home, we conduct an assessment with you and your whanau to identify your individual interests and their physical, cultural, creative, intellectual and social needs. We then develop an individualised activities plan to meet your needs. |
|
Updated: 28 Jan 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about meals | Our menus are all approved by a Dietician. | |
| Visitor information | We welcome visitors into our home. | |
| Internet access | Free WiFi for residents and guests is available in the home. | |
| Associated Complexes | Carter House is part of the Heritage Lifecare group of care homes and villages across the country, from Invercargill to Whangarei. We have over 2,500 beds nation-wide and 500 independent living units. | |
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Updated: 28 Jan 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Other Information | Yes | We welcome all cultures and have a wide range of different languages spoken. We are also able to assist with translation services. Talk to us about your language needs. |
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Updated: 28 Jan 2025 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | A spiritual advisor, chaplaincy and church services are available, and we welcome all religions and have access to local religious groups and services. Talk to us about your needs. |
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Updated: 28 Jan 2025 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs. |
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Updated: 28 Jan 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Near public transport. We also have a scooter bay and facility outing van available. | |
| Shops | 1.50 Km | Near local amenities. Transport provided on a weekly basis. |
| Library | 1.50 Km | Near local amenities. Transport provided on a weekly basis. |
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Updated: 28 Jan 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Retirement Village Accreditation (Expiry date) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 28 Jan 2025 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.