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Bupa Ascot Care Home
At a glance
- Vacancy
- No
- Name
- Bupa Ascot Care Home
- Category
- Dementia Care (Secure)
- Address
- 149 Racecourse Road
Ascot
Invercargill 9810 - Postal Address
- 149 Racecourse Road
Glengarry
Invercargill 9810 - DHB
- Southern (Southland)
- Phone
- (03) 217 5714
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Charmaine Knight - (03) 217 5714
- Owner
- Bupa Care Services - 0800 60 80 99
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Reviews
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Making yourself at home
Compliments are not given as often as they should or could be. Our family would like to thank all the staff at Ascot BUPA, from the Manager to the housekeepers for their kindness, caring and thoughtfulness in all their actions with our family member. Staff always follow up - go the extra mile - everyones knows our names and there are plenty of smiles even when things are difficult as they can be. Many thanks and all the best for everyone at Christmas.
Description
Bupa is proud to offer a full range of care - Rest Home, Hospital, Dementia and Respite Care at Ascot Care Home in Invercargill.
At Ascot, understanding what you and your family needs is be paramount, because that’s the individualised care we want to provide. We know that this means different things for different people, so we take care to involve family and make decisions together. It helps us make each day the best it can be.
Your enjoyment of each day is our focus, and we want everyone to feel that Ascot is their home. We will make sure that you choose how you spend your days, and we will go the extra mile to make sure that our care has you as an individual at the centre of it. That’s why we say, ‘Your day, your way.’ We take special care in recruiting the very best, experienced nursing and care staff. We ensure they receive full training about the importance of getting to know each individual and providing care in a way that is friendly and respects the wishes of each resident.
Our care home has been designed to give choices. Our bedrooms are a generous size and almost all will have en-suite toilets and showers (some are individual and some are shared between two rooms but designed for individual privacy). Our lounge and dining areas are comfortable with recliner chairs and large screen TV's. The outside is fully landscaped with areas to sit and enjoy the fresh air.
We would be delighted to have the opportunity to talk with you about our care options. Please phone Liza Adams, our Care Home Manager or feel free to drop in at any time.
At Ascot, understanding what you and your family needs is be paramount, because that’s the individualised care we want to provide. We know that this means different things for different people, so we take care to involve family and make decisions together. It helps us make each day the best it can be.
Your enjoyment of each day is our focus, and we want everyone to feel that Ascot is their home. We will make sure that you choose how you spend your days, and we will go the extra mile to make sure that our care has you as an individual at the centre of it. That’s why we say, ‘Your day, your way.’ We take special care in recruiting the very best, experienced nursing and care staff. We ensure they receive full training about the importance of getting to know each individual and providing care in a way that is friendly and respects the wishes of each resident.
Our care home has been designed to give choices. Our bedrooms are a generous size and almost all will have en-suite toilets and showers (some are individual and some are shared between two rooms but designed for individual privacy). Our lounge and dining areas are comfortable with recliner chairs and large screen TV's. The outside is fully landscaped with areas to sit and enjoy the fresh air.
We would be delighted to have the opportunity to talk with you about our care options. Please phone Liza Adams, our Care Home Manager or feel free to drop in at any time.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 30 Apr 2014 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 24 |
| Vacancy | No |
| We invite you to contact us for more information. | |
| Impending vacancy | No - We invite you to contact us. |
| Premium Room Charges | Some Rooms as at 31 Dec 2019 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 22 Jan 2020 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
| Healthcare Assistants/Caregivers | Yes | Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They have the skills to provide the best care for our residents. | |
| Physiotherapist | Yes | A local physiotherapist calls in on a regular basis. | |
| Occupational Therapist | Yes | As required. | |
| Social Worker (on site) | Yes | As required. | |
| Diversional Therapist | Yes | Our Diversional Therapist is developing an exciting and stimulating activities programme. | |
| Activities Co-ordinator | Yes | Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
| Hairdresser | Yes | Our hairdresser visits on a regular basis and provides a great service at a reasonable price. | |
| Podiatrist | Yes | Our skilled podiatrist visits on a regular basis. | |
| Dietitian | Yes | All menus are Dietitian approved. Our Dietitian is available for general advice and oversight of specialised needs. | |
| Accredited Visitors | Yes | This can be arranged on an individual basis. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | Several different denominations will visit Ascot including the Salvation Army. | |
| Other Personnel | Yes | A wide range of entertainers - Allied Health Professional as needed - A GP who visits regularly and is also available on-call | |
| Updated: 15 Jan 2015 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have a registered nurse on duty 24 hours a day who can provide this level of care. |
| Gastronomy/Nasogastric Management | Yes | We have a registered nurse on duty 24 hours a day who can provide this level of care. |
| Palliative Care (Contracted) | Yes | Individual palliative care funding may be available. |
| End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Dialysis | Yes | We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis. |
| Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
| Continence Advice | Yes | We manage residents needs and provide a range of continence products with visits by community nurse specialist on request. |
| Stomal Therapy | Yes | We manage residents needs and provide a range of products with visits by community nurse specialists on request. |
| Stroke Rehabilitation | Yes | We provide support for residents who have had a stroke. This may include physiotherapy and special diet options. |
| Tracheotomy Care | Yes | Your special needs can be discussed prior to admission. |
| Spinal Injuries Care | Yes | Your special needs can be discussed prior to admission. |
| Infection Control | Yes | We meet all infection control standards. |
| Surgical Followup | Yes | We are able to care for people following surgery and provide a range of convalescent care options. |
| Psychiatric Care | Yes | We will provide referrals to other services as required. |
| Community Health | Yes | We link with community health professionals as required. |
| Clinical Management | Yes | We have a full time Clinical Manager who has specialised in aged care. |
| Other Specialties | Yes | Available as required. |
| Updated: 14 Jul 2014 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
| Carer Support | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
| Subsidised | Yes | Subsidy may be available. |
| Private Paying | Yes | We welcome people who are self funded or have insurance cover. |
| Booking can be made in advance | Yes | According to bed availability. |
| Updated: 14 Jul 2014 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are welcome to personalise their room. We understand the importance of making it feel like home. |
| Single Rooms | Yes | |
| Shared Rooms | No | We have no shared rooms, although we would accommodate a husband and wife, who wished to have the same room - negotiable and subject to availability. |
| Rooms suitable for a couple | Yes | We have a couple of rooms suitable for a couple. Please discuss this option with Melissa Harris our Care Home Manager. |
| Ensuite | Yes | All rooms have full ensuite facilities. Some are shared and others are private ensuites. Charges may apply. |
| Alcohol Permitted | Yes | |
| Negotiate To Bring Own Pet | Yes | We are happy to discuss options for your pets. |
| Phone Access In Own Room | Yes | You are welcome to have a phone and internet installed at your own cost. |
| Resident can adjust heating in own room | Yes | Our buildings are central heated, but all bedrooms are individually thermostatically controlled. |
| Cater for under 65 yrs with Disability | Yes | We discuss your special needs prior to admission. |
| Lounges/seating areas | Yes | Lounges are spacious throughout the home with a large lounge and small sitting room in each wing. Gas operated open fires provide a lovely atmosphere and warmth when required. Residents can enjoy the large flatscreen televisions. |
| Primary Health Funded Short Term Care | Yes | You may qualify for Primary Options For Acute Care Funding. Ask your GP for details. |
| Provide End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Palliative Care Contract | Yes | Individual funding may be available. Ask your GP or the hospital for more details. |
| Day Programme for day stay clients | Yes | It is possible for people to join us during the day and return home at night. |
| Outings | Yes | As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
| Whanau Room | Yes | We have areas available where residents and their families can spend quiet time together. |
| Maori Kaupapa | Yes | We respect all cultures. |
| Residents Committee | Yes | We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association. |
| Family Committee | Yes | We welcome family input and hold family forums on a regular basis. |
| Newsletter | Yes | The care homes newsletter is published on a regular basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
| Smoking Permitted | Yes | Smoking permitted in the designated area |
| Semi-Secure | No | |
| Updated: 14 Jul 2014 | ||
Special Features
| Bupa Care Services is one of New Zealand's leading aged care providers. We offer a continuum of care, with personal medical alarms, retirement villages, rest homes, hospitals and dementia care. Care of people with dementia is our speciality. We take pride in adopting the best international approaches, and adapting them to our New Zealand ways.
We are also able to offer respite and carer relief for older people. Bupa Care Services has no shareholders so all surpluses are reinvested into our care homes. |
| Updated: 6 Oct 2014 |
Interests & Activities
| A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way. |
| Updated: 14 Jul 2014 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
| Staffing Qualifications and Details | Ascot Care Home meets all recommended staffing levels for residential care. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available. | |
| What's included in your fees and what's not | A government subsidy may be available for part or all of your care. Fees apply for hairdressing and podiatry. | |
| Updated: 14 Jul 2014 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian Indian | Yes | |
| German | Yes | |
| Hindi | Yes | |
| Maori - Te Reo | Yes | |
| Other Information | Yes | We are able to access an interpreter as required. |
| Updated: 26 Nov 2013 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Non denominational | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| (Other comments) | Yes | Ascot Care will endeavour to make contact with any faith that is requested by our residents. |
| Updated: 30 Apr 2014 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| CareerForce | Yes | Bupa is committed to ensuring staff have the knowledge & skills to deliver high quality care to our residents. Bupa delivers approved training programmes for National Certificates in Foundation Skills,Core Competencies & Dementia Qualifications. |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | |
| Registered Retirement Village? | Yes | |
| Rest Home MOH Audit Report Available. | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | Yes | We would love to talk to you about how Ascot Care could become home to you or your loved one. Please call Melissa Harris on (03) 217 5714. |
   ![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg "Retirement Villages Association of New Zealand [Inc] (RVA)") |
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| Updated: 31 Jul 2014 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
