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Bob Scott Retirement Village

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At a glance
Vacancy
Yes
Name
Bob Scott Retirement Village
Category
Dementia Care (Secure)
Address
25 Graham Street
Petone
Lower Hutt 5012
Postal Address
25 Graham Street
Petone
Lower Hutt 5012
DHB
Hutt Valley
Phone
04 570 5800
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Cathy Hiku - 04 570 5800
Owner
Ryman Healthcare
Other services
Media
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Bob's Banter Winter Newsletter 2019 Bob's Banter Winter Newsletter 2019 Bob's Banter Winter Newsletter 2019
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Description
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. It’s comforting for couples at different stages in their health to know that they can be cared for within the same Ryman village, by the same Ryman team.

At Bob Scott Retirement Village, we not only provide independent and assisted living, we also provide a full care offering, which includes specialist dementia care.

Our village is a supportive and caring community that works to improve the experience of residents living with dementia. We provide a safe environment for residents to enjoy living in, with a focus on experiences, rather than processes.

Our myRyman Life model of dementia care is an innovative approach to supporting residents living with dementia. The approach focuses on supporting residents to live in the moment, and to feel kindness, love, and security. It promotes spontaneity, laughter, and fun.

Our dementia care area has an easy-to-navigate environment, including a welcoming and tranquil outdoor area for people to relax in. Cues and signage support memory and help residents with orientation.

Since 2014, Ryman Healthcare has repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

Private rooms are warm and spacious, and every room includes an ensuite bathroom. Dementia residents are discreetly monitored by a sensor system, which alerts our care team if a resident is out of bed at night. The system switches on lights that help guide the resident to their ensuite, and then back to bed.

We provide all meals and snacks from our seasonal Delicious menu. Meals are prepared fresh on site by our village chefs, with a choice of three main courses, including a vegetarian option. We also cater for special dietary requirements.

Ryman has emergency generators at every village so our residents and our people can be safe and comfortable in a power outage. For dementia residents, maintaining a calm environment is an essential part of our myRyman Life approach to dementia care. Therefore, emergency generators provide real peace of mind.

What really makes a difference in Ryman care centres, is the daily dedication of our care teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre for a loved one with dementia is one of the most important decisions you will make. At Bob Scott, our dedication to care begins even before you or your loved one has moved in.

You’ll be supported by our care team every step of the way, to ensure the move into dementia care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 19 Feb 2019
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 40
Vacancy Yes
Impending vacancy No
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 21 Oct 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 24/7 Yes We have full time registered nurses dedicated to this area, as well as our highly skilled Clinical Manager, who overviews the clinical care of all residents in the care centre.
Enrolled Nurse Yes Our registered nurses are supported by a wonderful team of enrolled nursing staff.
Healthcare Assistants/Caregivers Yes As much as possible, the same caregivers will care for you each shift so they can get to know you well. All our caregivers are supported to undertake training in care of the older person.
Physiotherapist Yes We have a physiotherapist who frequently visits residents in the village. Please let reception know if you would like to make an appointment.
Activities Co-ordinator Full time Yes We have a wonderful activities team who put together a comprehensive monthly calendar with exciting events to enjoy. These include activites around the village, one on one time and outings around Lower Hutt.
Hairdresser Yes We have a fully equipped hairdressing salon at the village - please pop in to make an appointment.
Chaplain/Spiritual Advisor Yes We run weekly church services across a variety of denominations.
Other Personnel Yes We welcome visitors to our care centre and should you require the services of specialists we can assist you in accessing the appropriate people to meet your requirements.
Updated: 19 Feb 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes We are able to provide oxygen support for those residents who need assistance.
End of Life/Palliative Care Yes We are committed to making sure our residents and family are comfortable during this time.
Wound Care Yes Our staff are confidant in wound care. We encourage regular training to make sure we are consistently providing high levels of care.
Diabetic Care Yes Our chef can work with you to cater for your needs.
Infection Control Yes We encourage regular training to make sure we are consistently providing high levels of care while keeping all areas of the village clean.
Clinical Management Yes We have a highly skilled and experienced registered nurse as our Clinical Manager. Please feel welcome to discuss any questions or concerns with our registered nurses.
Other Specialties Yes We are happy to discuss how we can work together to make you or your loved one comfortable.
Updated: 19 Feb 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We are pleased to offer respite care so that your loved one can have a comfortable and enjoyable stay. You will have the piece of mind knowing they are being looked after.
Carer Support Yes Currently available provided there are vacancies.
Subsidised Yes Our team are happy to point you in the right direction for any subsidies you or your loved one may be entitled to.
Private Paying Yes
Booking can be made in advance Yes Generally advance bookings can b made with a maximum of two weeks' notice.
Updated: 19 Feb 2019
Features
Features
FeatureStatusDetails
Ensuite Yes All our rooms feature their own ensuite.
Alcohol Permitted Yes We host a weekly happy hour.
Wifi Yes Wifi is available throughout the village.
Newsletter Yes If you would like to go on the mailing list to receive a copy of our newsletter 'Bob's Banter' please call us on 04 570 5800.
Updated: 19 Feb 2019
Special Features
Special Features
Bob Scott Retirement Village offers the a full continuum of care - not only can you access resthome level care but we also have hospital level services available in a well appointed hospital wing with 24 hour registered nursing cover available.

We also offer specialised services within our dementia care unit. This unit is purpose built and offers excellent care and services delivered by compassionate and well trained staff.

Our resort-style facilities include a swimming pool and spa, beauty and hairdressing salon, library, movie theatre and even a cafè!
Updated: 19 Feb 2019
Interests & Activities
Interests & Activities
Activity programme, Art, BBQ, Bingo, Cards, Care and Craft, Chapel, Concerts, Cooking, Craft, Dancing, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Happy Hour, Indoor Games, Internet, Library, Minibus, Picnic facilities, Picnic facilities, Spa
Updated: 19 Feb 2019
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Other Information Yes If English is your second language we will endeavor to take every opportunity to meet your needs. We will access an interpreter should this be required and we are happy to work closely with family members to ensure we understand your needs fully.
Updated: 19 Feb 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) No We respect all denominations and hold frequent interdenominational services.
Updated: 19 Feb 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 19 Feb 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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