Alden Lakewood - Dementia Care
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At a glance
- Vacancy
- Yes
- Name
- Alden Lakewood
- Category
- Dementia
- Address
- Ultimate Care Lakewood
31 Horseshoe Lake Road
Shirley
Christchurch 8061 - Region
- Canterbury
- Phone
- View Phone Number
- Fax
- View Fax Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Julie Thomas - 027 288 9905
- Clinical Service Manager
- Martin Lau - 027 415 8530
Other services
Photos
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Map
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 19 Aug 2025 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 36 |
| Vacancy | Yes |
| We have rest home dementia level rooms available. With views of our lovely garden, all rooms are single occupancy in a family orientated setting, with no premium fees. We have our own cook on site that provides beautiful meals, and all residents on a Friday get to enjoy a Happy Hour. Our Facility has an RN on site Monday to Friday with exceptionally supportive carers 24/7 with specialty training in Dementia giving families peace of mind. Our activities team also provide a comprehensive activities programme for all residents to enjoy. | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
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Updated: 3 Sep 2025 |
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Testimonials
| Our doctor recommended Lakewood Rest Home. I thank God that John is so happy with his new life and will always be very grateful for the care he receives. Rae |
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Updated: 19 Aug 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a team of committed Registered Nurses who strive to ensure residents' needs are being met. Our team of Registered Nurses cover all shifts 24/7. | |
| Enrolled Nurse | Yes | Our excellent Enrolled Nurses are part of our dedicated team of nurses, providing support to our Registered Nurses and guidance to our Caregivers. | |
| Healthcare Assistants/Caregivers | Yes | We have a team of Caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education. | |
| Physiotherapist | Yes | Our physiotherapist visits regularly, by appointment/referral. These services are fully funded. | |
| Occupational Therapist | Negotiable | We have access to a qualified Occupational therapist who can assess our residents' needs. | |
| Social Worker (on site) | Negotiable | We have access to a community social worker that can be arranged on an individual basis as required. | |
| Activities Co-ordinator | Yes | Our activities coordinator delivers a varied programme to our residents 5 days per week. Our activities programme is regularly updated and promises to cater to a variety of interests and needs. Our programme incorporates day trips, one-to-one sessions and group sessions. Enquiries are most welcome to view our programme. | |
| Hairdresser | Yes | Our hairdresser visits regularly, by appointment. These services are provided at the residents own cost. | |
| Podiatrist | Yes | Our podiatrist visits regularly, by appointment. These services are fully funded. | |
| Dietitian | Negotiable | All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation | |
| Kaumatua | Negotiable | We have access to Maori cultural groups and this can be arranged on an individual basis as required. | |
| Chaplain/Spiritual Advisor | Negotiable | We can access a Chaplain through the various church groups which visit. This can be arranged on an individual basis as required. | |
| Other Personnel | Yes | We have a team of experts at our National Support Office that consists of clinical support, financial support and property support, as well as having a National Clinical Coach who ensures the clinical aspect of our service delivery is upheld. | |
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Updated: 1 Sep 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We are able to care for those on portable oxygen. Our staff are trained and as all of our rooms are singles caring for those with oxygen need is easily facilitated. |
| Gastronomy/Nasogastric Management | Yes | This can be managed. |
| Wound Care | Yes | Our RNs have attended wound assessment and wound management training at a post graduate level. |
| Diabetic Care | Yes | All diabetic needs can be catererd for in consultation with the Registered Nurse and Dietician. |
| Continence Advice | Yes | Full individual assessments and we contact an advisor as needed |
| Stomal Therapy | Yes | Available as needed |
| Tracheotomy Care | Yes | As needed |
| Infection Control | Yes | Accessed as needed and our RNs have all attended post grad training in infection control |
| Psychiatric Care | Yes | Yes - external support and guidance is sought as appropriate. |
| Clinical Management | Yes | Yes the Clinical Nurse Manager attends to all aspects of care and documentation. |
| Other Specialties | Yes | Psychiatric and General, wound care,diabetes management, incontinence management. |
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Updated: 19 Aug 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability. |
| Carer Support | Yes | If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities. |
| Subsidised | Yes | Yes, we provided subsidised services. |
| Private Paying | Yes | Yes, we provide private paying services. |
| Booking can be made in advance | Yes | We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities. |
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Updated: 28 Aug 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage this always |
| Single Rooms | Yes | All single rooms |
| Shared Rooms | No | None |
| Rooms suitable for a couple | Yes | We have one such room |
| Ensuite | Yes | In some rooms |
| Alcohol Permitted | Yes | In moderation |
| Pets In Residence | Yes | We have a cat and from time to time other pets belonging to residents. We welcome pet visits at any time. . |
| Negotiate To Bring Own Pet | Yes | Always |
| Phone Access In Own Room | Yes | In some rooms this is possible |
| Resident can adjust heating in own room | Yes | Thermostat in each room |
| Lounges/seating areas | Yes | Four seperate recreational areas |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | We do offer this service as needed |
| Day Programme for day stay clients | Yes | Informal |
| Outings | Yes | Outings in our van and smaller group outings as needed. One on one walks also occur as required. |
| Whānau Room | Yes | |
| Residents Committee | Yes | |
| Family Committee | Yes | This meets at least annually |
| Newsletter | Yes | Monthly |
| Policy for management of challenging behaviour | Yes | We have an active policy and procedure. |
| Confused Residents | Yes | We are a specialist dementia facility |
| Rural Setting | Yes | Yes close to the edge of a green belt |
| Smokers Room | Yes | We have an outside smoking area |
| Smoking Permitted | Yes | In designated areas. |
| Semi-Secure | Yes | We are a fully secure unit |
|
Updated: 19 Aug 2025 |
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Interests & Activities
| Visits to Age Concern, Blind Foundation and RSA. Bowls, cards, bridge, cooking, crafts, dancing, entertainers, art classes, exercises, flower arranging, gardening, happy hour, housie, indoor games, library, music, newspaper readings, petanque, pianist, quizzes, shopping sing-a-longs, singing and videos. Rooms have views. Breakfast in bed is available, as is meal choices and vegetarian cooking. Church groups and church services. Own mini bus for outings. Email contact available., Activity programme, Alzheimer's Society, Activity programme, Alzheimer's Society |
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Updated: 19 Aug 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please contact us for a detailed price list. | |
| Staffing qualifications and details | Our staff go through an orientation programme and continue with on-going education. | |
| Details about meals | All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist. | |
| Visitor information | Open-ended visiting hours. | |
| Recreational opportunities | We have a Diversional Therapist (DT) and an activities coordinator they both work together to and engage residents with different activities, one on one interaction, outings to community points of interest and concerts. Each Resident has a comprehensive DT assessment in their Care Plan for all staff to read and follow. | |
| Associated Complexes | Our Facility is Christchurch's only care home that is exclusively for people with Dementia. Alden Lakewood operates under the governance of the Ultimate Care Group Ltd with 19 care facilities nation wide. | |
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Updated: 29 Aug 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Other Information | Yes | We can arrange a translator service should you require them. |
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Updated: 28 Aug 2025 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Christian | Yes | |
| (Other comments) | No | Other Faiths can be sourced by the Facility to see if there's a local representation. |
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Updated: 28 Aug 2025 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | All dietary requirements can be catered for, including gluten free and dairy free. The menu can also be adapted to cater for various ethnicities and cultures. |
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Updated: 28 Aug 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 Km | Bus at corner |
| Shops | 0.50 Km | |
| Mall | 0.50 Km | |
| Parks | 0.50 Km | |
| Library | 0.50 Km | |
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Updated: 19 Aug 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Police checked | Yes | |
| Other details | Yes | |
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Updated: 19 Aug 2025 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
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