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Woodlands of Palmerston - Windsor Unit

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At a glance
Woodlands of Palmerston
544 Featherston Street
Palmerston North 4414
Postal Address
544 Featherston Street
Palmerston North 4414
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Angela Martin Christensen
Other services
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Strictly No visitors
Woodlands original homestead was built in 1907 and feature beautiful native timber carved walls in the foyer by the lady of the home.
The purpose built 'Windsor Unit' for dementia care was added in the 90's. Specialised dementia care 12 bed facility to provide the most stress free and homely environment.

Mission Statement
We Shall pride ourselves upon the honest provision of superior care, facilities, service and community contact. Our residents will enjoy the utmost dignity, comfort, compassion and society.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 23 May 2016
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 12
Vacancy No
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 17 Aug 2022
"A gorgeous little unit with enclosed gardens where all residents from the rest home will come together for outings and recreation"

"Very Clean and no smells, fantastic staff"

"beautiful homestead, Mum just loves the home baking"
Updated: 27 Sep 2011
Type Hours Per Week Status Details
Registered Nurse Yes Available 24 hours per day.
Activities Co-ordinator Yes Recreation Officer.
Hairdresser Yes A hairdresser visits the home weekly. The cost of this service is the responsibility of the resident. Bookings can be arranged with the staff.
Podiatrist Yes A podiatrist calls at the home every eight weeks, and in consultation with the Principal Nurse. The resident meets treatment costs.
Kaumatua Negotiable We are able to provide information about cultural support groups, and referral services should you require or request it.
Other Personnel Yes It is a requirement for an advocate to be appointed for the resident. This could be a family member or some one that has Power of Attorney. We can supply you with more information if needed.
Updated: Unknown
Feature Status Details
May Bring Own Furniture Yes Residents are encouraged to personalise their rooms with their own furniture or personal items such as ornaments, pictures, and photographs of family and friends.
Single Rooms Yes
Phone Access In Own Room Yes Private lines to bedrooms can be arranged but are at the residents own cost. There are a number of telephones available to residents throughout the home Toll calls may be made through the staff on duty and are charged to the resident's monthly account.
Lounges/seating areas Yes Includes: Day Room, Dining Room and Sun Room.
Day Programme for day stay clients Yes Offered
Outings Yes We have a van that is used for recreational outings and also for shopping for the residents. We ask that you co-operate in the wearing of seat belts to comply with Road Transport Laws.
Whanau Room Yes As we understand in times when family wish to stay with you if you are ill we can provide a room for a sleep over and the full use our facilities. We will be here to offer support & care at all times..
Confused Residents Yes Our Windsor Special Needs Unit provides specilaised care for the elderly with Alzheimer's and other related dementia.
Semi-Secure No Secure unit located within a wider complex that is completely fenced.
Updated: Unknown
Special Features
Special Features
When you enter it feels like a home. Thats what makes us special, the personalised care in a family enviroment. It is home.
Updated: 12 Jun 2020
Interests & Activities
Interests & Activities
The Windsor Unit has its own enclosed garden and orchard. Individual programmes for residents incorporate a variety of therapies which could include:

> Massage therapy

> Reminiscence therapy

> Aromatherapy

> Doll and pet therapy

> Music therapy

> Water therapy

> Art therapy

> Validation, reality orientation

There may be a small charge for some of the therapies.

Advocate - we request that an advocate be appointed upon admission, we can provide information of advocacy services if needed.

Alzheimer's Society - with our Home having a stage 111 contract we are able to provide contact & support with the help of the Alzheimer's Society.

Aromatherapy is practiced at our home hand massage or foot spa with ralaxing & moisturising oils added.

BBQ area available with sheltered & covered seating available on lawn. lawn Bowls (or inside), Crouqet ideal to get the grandchildren out to have a game.

Computers- a couple of residents have their computers here & have 'hooked' up to the internet. Sky TV can be arranged if you would like it into your bed room Big print books available in Rest Home library.

Bingo is just one of many of our activities,

Blind Foundation supply many of our residents with 'talking books' we are more than happy to arrange membership for you.

Board games from Bingo to Scrabble you name it we've got it (or we will get it) There is a TAB 400mters down the road and a public swimming pool 600meters away. We have a spa bath at our home.

Cooking, Craft, Entertainers, Exercises, Flower arranging, Games, Gardening, Happy Hour, Housie, Indoor Games, Library, Lotto, Massage, Meal choices, Minibus, Movies, Music, Newspaper reading, Outings, Parties, Pianist, Picnic facilities, Quizzes, Reading, Religious services, Roses, RSA, Service women, Servicemen, Shopping, Sing-a-longs, Vegetarian, Videos, Womens Institute.

You name it we will arrange what you want & if we can not we will find someone who can!
Updated: Unknown
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not The cost covers the following: all meals and we can also provide, with notice, meals for family members on occasions as well. All recreation activities except when there is a charge from an outing (like a ride on a steam boat etc) Laundry is done if dry cleaning is needed that is at the cost of the resident. All bedding, beds etc are supplied. The home will provide basic toiletries like soap & paper, but all other items shavers, shampoo are purchased by Resident. We can provide these items at cost and they will be charged to the resident. If you are eligible for a government subsidy scripted medications and routine DR's visits or by the request of the Reg nurse are payable by the rest home. Specialist assessment and rehabilitation services (assessment & advice by accredited assessors) where not funded by the DHB are at the cost of the resident this also applies for customized equipment. This also includes Dentist, Opticians etc
Staffing qualifications and details The home is staffed 24 hours a day, with caregivers who are competent and receive ongoing training. A registered nurse is available 24 hours a day. Support staff, include, recreation officer, cleaning and kitchen staff. We feel that it is important that you stay with your own Doctor. We do have a house GP. After hours (like all Rest homes, now as there is no longer an after hours doctor on duty in the Manawatu) we are required to contact hospital A&E. Care is focused on the individual's needs and an ongoing lifestyle plan is developed to facilitate care, in conjunction with the family.
Details about meals Our menu has been prepared by a registered dietician with regard for flavoursome home cooking. Fresh baking is prepared in our kitchen daily. We encourage residents to eat in the main dining room but meals may be taken in residents' bedrooms if desired. Our menus rotate with summer winter, etc. Meal planning is mostly chosen by resident preference from a base menu generated by a registered dietician. Our Kitchen is never closed we will gladly prepare snacks at any time for our residents. Meal times are: Breakfast 7.15am, morning tea 10am, Main meal 12pm, afternoon tea 2.30pm, Dinner at 5pm and supper 7.10pm. Facilities are available for residents to help themselves to tea or coffee and home baking throughout the day and night.
Associated Complexes Woodlands of Feilding
Updated: Unknown
Languages Spoken
Languages Spoken
Language Status Details
Cook Island Maori Yes
English Yes English is the main spoken language
Filipino Yes
Interpreter Yes Please let us know if spoken or written English is a barrier and we will arrange for an interpreter to assist.
Samoan Yes
Updated: Unknown
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We currently have a number of Faiths that come to our Home. We are more than happy to work with the resident in connecting to a representative in the chosen faith.
Updated: 27 Sep 2011
Location Distance Details
Public Transport 20mters - Rest Home has own transport with outings nearly every day. Bus pick up at gate way and friendly local taxi service.
Shops 350mters -Terrace End shopping center has a wide range of shops to cater for all tastes.
Parks 150mters -Local park with Bowling green, childrens play ground & soccer field.
Library 1.50 Km Wide range of Ficton/non Ficton books available with large print. Also public library provide books by fortnightly delivery to residents if requested.
Updated: Unknown
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Updated: 18 Oct 2011

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.