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Springvale Manor Rest Home

At a glance
Springvale Manor Rest Home
47 Treadwell Street
Whanganui, Wanganui 4501
Postal Address
Springvale Manor
47 Treadwell Street
Whanganui 4501
View Phone Number
View Fax Number
View Email Address
Kylie Wagstaff - (06) 348 8003
Springvale Manor 2022 Ltd. - (06) 3488003
Other services
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Visitors as usual (but not if you're unwell or recently returned from overseas)
In our home we have a warm, caring, family environment. We encourage families to visit and be involved with our residents at all times. The emphasis is on kindness, caring and empathy at all times.

Our manager has had over 20 years experience in the management of rest homes. Her assistant is a registered Assessor/Verifier for Careerforce as well as being a qualified nurse with many years experience, and trains all our staff in the qualifications necessary for dementia care.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 17 Sep 2013

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 22
Vacancy No
This is a cutting-edge secure environment, with open courtyards and sensory gardens. Comfortable accommodation with person-centred care and homestyle cooking. High level dementia-educated staff and a skilled nursing and diversional therapy team make for a happy community.
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 13 Jun 2024

Type Hours Per Week Status Details
Registered Nurse 40 Yes
Enrolled Nurse 86 Yes We have three enrolled nurses who share duties including our Assistant Manager.
Healthcare Assistants/Caregivers 430 Yes All staff are trained in the specialised care of dementia residents.
Physiotherapist Yes By request
Social Worker (on site) Yes This can be arranged on behalf of the resident or family.
Diversional Therapist 40 Yes Our registered Diversional Therapist has many years of experience in this work and also runs our Recreation Programme.
Activities Co-ordinator 24 Yes See Diversional Therapist, who is assisted in this role by another qualified member of staff.
Hairdresser Yes Contractor who attends weekly to carry our all hairdressing needs of residents.
Podiatrist Yes Contractor attends weekly.
Dietitian Yes All menus are approved by an independent Dietician. We specialise in lovely home-cooked meals. All tastes are catered for, and we celebrate all special days. We cater for individual meals , e.g. diabetic, gluten-free.
Accredited Visitors Yes Can be arranged on request.
Kaumatua Yes Can be arranged on request.
Chaplain/Spiritual Advisor Yes We have monthly church services for residents and families are welcome to attend.

Updated: 1 Apr 2019

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Palliative Care (Contracted) Yes We work closely with Wanganui Hospice and all our nurses are trained in palliative care.
End of Life/Palliative Care Yes We have an End-of-Life policy in which all our nurses are trained and to which they adhere.
IV Antibiotic Capability Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes

Updated: 13 May 2016

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes

Updated: 19 Mar 2014

Feature Status Details
May Bring Own Furniture No But residents are free to personalise their rooms with photos, paintings, bedcover and treasured personal items.
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted No We have a "happy hour" every week and occasional celebrations for birthdays etc.
Pets In Residence Yes We have our house cat "Monty".
Negotiate To Bring Own Pet Yes
Phone Access In Own Room No There is a designated landline for residents' use.
Wifi Yes By arrangement with Manager.
Resident can adjust heating in own room No The home is centrally heated.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes
Whānau Room Yes
Māori Kaupapa Yes Contained in our Quality Assurance Manual. Staff work closely with whanau and with individual care plans to ensure that cultural needs of residents are met following discussion.
Residents Committee Yes
Family Committee No However, our nurses meet regularly with family members to discuss care plans and any other concerns.
Newsletter Yes
Policy for management of challenging behaviour Yes In-depth policy contained in our Quality Assurance Manual.
Confused Residents Yes

Updated: 13 May 2016

Interests & Activities
Interests & Activities
Our Diversional Therapist, together with her assistant, cater for all the individual needs of our residents.

There are many outside trips, games and quizzes, and outside entertainers visit the home regularly as do Alzheimers Society, Arthritis Society and Parkinson's Society. Age Concern will visit on request.

We have frequent exercise classes, daily newspaper reading, indoor golf putting and weekly shopping trips. We have a lovely garden with outside security where residents spend time when weather permits.

Television and DVD is available in both main lounges and TV may be installed in residents' rooms (at their cost) if requested.

Updated: 13 May 2016

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not We make no premium charges. However, hairdressing, podiatry, dentistry or optician expenses are the responsibility of residents. We are happy to arrange with families outside visits to health professionals.
Staffing qualifications and details Our Registered Nurses, in liaison with our attending GP and/or the resident's doctor and together with caregivers, attend to all care in the home. Our senior RN has worked for 6 years in dementia care and holds a post-graduate certificate in mental health. Our other nurses have been involved in elder care for a number of years. All our caregivers have experience in dementia care, and are always kind and considerate towards residents.
Details about meals A wide range of diets are catered for, and we have delicious home-cooked meals which are enjoyed by all our residents. Snacks are served during the night if needed. There is an "Ice-cream Run" every Wednesday and lots of drinks are served during hot weather.

Updated: 24 Nov 2017

Languages Spoken
Languages Spoken
Language Status Details
English Yes
French Yes Company director has some
German Yes Company director has some
Spanish Yes Company director has some

Updated: 13 May 2016

Location Distance Details
Shops 0.75 Km Springvale Dairy, takeaways and hairdresser.
Mall Manager posts for residents
Parks 0.00 Km Adjacent
Library Own library

Updated: 13 May 2016

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes We are founder members
Care Association New Zealand

Updated: 28 Jul 2015

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.