McKenzie HealthCare
At a glance
- Vacancy
- Yes
- Name
- McKenzie HealthCare
- Category
- Dementia
- Address
- 2 McKenzie Street
Geraldine
Geraldine 7930 - Postal Address
- Same as above
- Region
- South Canterbury
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Joanne Fenton - (03) 693 8299
- Owner
- McKenzie HealthCare Ltd
Other services
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 McKenzie Healthcare Brochure
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Welcome to McKenzie HealthCare, where we provide a warm and nurturing home for up to 72 residents in Geraldine. Our dedicated team is committed to delivering exceptional care with a personal touch.
As a recognised privately funded Aged Care Service, we offer a comprehensive range of services including Rest Home, Dementia (D3), Hospital Care (including Palliative), Respite, Private Convalescent Care, ACC rehabilitation, and Young Persons Disability permanent placement. With the support of local GPs, physiotherapists, podiatrists, and our expert staff, we ensure holistic and high-quality care for our residents.
At McKenzie HealthCare, our philosophy revolves around respect, dignity, and privacy. We are dedicated to creating a homely environment where our residents can thrive and enjoy life to the fullest. Our mission aligns with the vision of "Aging Well," allowing older people to live and fully participate in their communities, staying healthy and connected with their land, Whānau, and the wider community.
Our core values—Compassion, Kindness, Patience, Respect, and Integrity—guide everything we do:
- Compassion: We build relationships based on empathy, respect, and understanding.
- Kindness: We support and foster positive collaboration, respect and support for each other
- Patience: We remain calm and composed, even in challenging situations.
- Respectful: We honour the dignity, rights, and diverse needs of our residents and staff.
- Integrity: We are open, accountable, and committed to earning trust through truthfulness.
What makes us unique is our ability to operate independently from the constraints of large corporate care homes. We empower our residents, staff, and whanau, fostering a person-centered, community-focused environment. Our commitment to involving our community, staff, and families in shaping our care ensures a safe, welcoming, and supportive atmosphere.
At McKenzie HealthCare, "We care because it is a home. We care because our people count. We care because our residents count. We care because our community counts."
Discover the difference at McKenzie HealthCare, where compassionate care and a sense of belonging come together.
As a recognised privately funded Aged Care Service, we offer a comprehensive range of services including Rest Home, Dementia (D3), Hospital Care (including Palliative), Respite, Private Convalescent Care, ACC rehabilitation, and Young Persons Disability permanent placement. With the support of local GPs, physiotherapists, podiatrists, and our expert staff, we ensure holistic and high-quality care for our residents.
At McKenzie HealthCare, our philosophy revolves around respect, dignity, and privacy. We are dedicated to creating a homely environment where our residents can thrive and enjoy life to the fullest. Our mission aligns with the vision of "Aging Well," allowing older people to live and fully participate in their communities, staying healthy and connected with their land, Whānau, and the wider community.
Our core values—Compassion, Kindness, Patience, Respect, and Integrity—guide everything we do:
- Compassion: We build relationships based on empathy, respect, and understanding.
- Kindness: We support and foster positive collaboration, respect and support for each other
- Patience: We remain calm and composed, even in challenging situations.
- Respectful: We honour the dignity, rights, and diverse needs of our residents and staff.
- Integrity: We are open, accountable, and committed to earning trust through truthfulness.
What makes us unique is our ability to operate independently from the constraints of large corporate care homes. We empower our residents, staff, and whanau, fostering a person-centered, community-focused environment. Our commitment to involving our community, staff, and families in shaping our care ensures a safe, welcoming, and supportive atmosphere.
At McKenzie HealthCare, "We care because it is a home. We care because our people count. We care because our residents count. We care because our community counts."
Discover the difference at McKenzie HealthCare, where compassionate care and a sense of belonging come together.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 10 Feb 2021 |
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DHB Respite Care Booking Service
| We provide DHB Respite Care Booking Service. |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 18 |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
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Updated: 26 Jul 2024 |
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Testimonials
| When the time came to relinquish daily care of my wife I told her that others could care for her better than I could. At that time I had no idea where she might go. After 2 weeks in hospital she found a bed at McKenzie HealthCare. What a godsend!! Her 39 days in their care can not be faulted. The staff showed her great respect and love and good cheer. She regarded them all as friends. We appreciated their devotion to caring for (my wife). We give them all a pat on the back from our family and the many visitors (she) enjoyed. Bruce |
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Updated: 17 Mar 2021 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 168 | Yes | Our Registered Nurses Specialising in Gerontology including dementia care are on duty 24 hrs in the attached hospital and support the Pines Resident's and Staff |
| Nurse Practitioner | Negotiable | There are Clinical Nurse Specialists at the SCDHB that are available for support. | |
| Enrolled Nurse | Yes | Enrolled Nurses support our service to provide a high standard of personalised nursing care | |
| Healthcare Assistants/Caregivers | Yes | All our Health Care Assistants have career force training to NZQA level 4 in aged care to ensure the best individualised care is provided to our residents. | |
| Physiotherapist | Yes | We have a dedicated Registered Physiotherapist to assess and provide individualised exercise plans | |
| Occupational Therapist | Negotiable | We have links with SCDHB for this service | |
| Social Worker (on site) | Negotiable | We have links with SCDHB for this service | |
| Diversional Therapist | Yes | Our Qualified Registered Diversional Therapists, formulate activity programmes for individual residents and for group activities and crafts. This is according to assessed individuals needs. We particularly aim to keep people as mobile and active as possible. | |
| Activities Co-ordinator | Yes | Activity coordinators support the Registered Diversional Therapists in activity programme delivery. | |
| Hairdresser | Yes | Our Hairdresser visits weekly on a Wednesday she provides an excellent service and is kind and caring in her approach. Personal grooming is a very important part of feeling better about oneself. | |
| Podiatrist | Yes | We have regular 6 weekly visits from the podiatrist. | |
| Dietitian | Yes | Our Dietician led menu is set on a 4 weekly basis and changes summer and winter. Residents have noticed our new Chef with meals really improving. There are 4 types of meals to meet special needs and diets. | |
| Accredited Visitors | Yes | We have "Friends of McKenzie " who are all police checked and trained to provide friend support to our residents, eg. newspaper reading assisting with housie and other outings and activities alongside the Registered Diversional Therapist. | |
| Kaumatua | Yes | We work closely with Maori and Pacific cultural advisors to ensure our health plan is central to our Te Whare Tapa Fa model of care. | |
| Chaplain/Spiritual Advisor | Yes | We have weekly in- house church services for those wishing to attend. All denominations are welcome | |
| Other Personnel | Yes | Administration Support Team, Gardener, Maintenance Personnel. All the staff work together to provide a family environment for Residents. | |
|
Updated: 11 Feb 2021 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Bariatric (Care of the very overweight) | Yes | |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| Tracheotomy Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
| Other Specialties | Yes | |
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Updated: 11 Feb 2021 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage a small amount of personal furniture. please discuss this with the nurse in charge on admission taking into consideration the location and layout of the room. residents are encouraged to personalise their rooms. |
| Single Rooms | Yes | Rooms at McKenzie are single rooms. Our new wing has premium rooms with private en-suites |
| Shared Rooms | Yes | There are 2 double rooms available for rest home/hospital level only There are no double rooms available in the secure dementia unit. |
| Rooms suitable for a couple | Yes | We have two rooms that can accommodate couples |
| Connecting Rooms | Yes | Via shared ensuite |
| Ensuite | Yes | McKenzie HealthCare have ensuite bathrooms. |
| Alcohol Permitted | Yes | The Diversional Therapists manage " Happy Hour" and moderate social drinking may be permitted according to client need. |
| Pets In Residence | Yes | Jack the cat lives with us. "Pat" dogs visit regularly led by the Diversional Therapy team. |
| Negotiate To Bring Own Pet | No | Own pets may be able to visit. |
| Phone Access In Own Room | No | Residents are encouraged to have a mobile phone |
| Wifi | No | WiFi data can be purchased privately. We have excellent upgraded internet capability |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | As a community private hospital and rest home for Geraldine we hold contracts and provide a range of services. We welcome enquiries for residential care for the younger person. |
| Lounges/seating areas | Yes | Large Kauri Lounge for social activities plus appealing intimate lounges for private visits and family gatherings |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | Please ring for availability. |
| Provide End of Life/Palliative Care | Yes | We encourage all resident's to have an advanced care plan or orders for sustaining life plan so family are aware of their wishes. |
| Palliative Care Contract | Yes | We provide full end of life nursing services. Registered nurses are trained to hospice standards and are on duty 24 hours a day. We are well supported by our in house GP/residents own GP. Our new Palliative Unit, the Smith Unit, has a dedicated family room with kitchenette and sleeping facilities for family. Entrance in to this area is private. |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | A van is provided for the outings as arranged by the Diversional Therapist. |
| Whānau Room | Yes | Dedicated family room with kitchenette and sleeping facilities for family in the Palliative Unit. Also 2 private lounges and small social lounge for family use. Lounges available to be booked for larger functions/family gatherings. |
| Māori Kaupapa | Yes | Local Maori and Pacific links |
| Residents Committee | Yes | There is a well attended monthly Resident Forum for all residents and two elected resident representatives . |
| Newsletter | No | Information is provided regularly via notices by the DT's. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Rural Setting | Yes | Located on the outskirts of Geraldine on a spacious, sunny north-facing site. |
| Smokers Room | No | We are a smoke- free facility |
| Smoking Permitted | No | We are smoke - free , in the building and grounds |
| Semi-Secure | Yes | we have 24hr CCTV security in operation externally |
|
Updated: 11 Feb 2021 |
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Special Features
| As you drive past you will see that we are building - new villas and an increased number of hospital beds as well as a number of serviced apartments. |
|
Updated: 11 Feb 2021 |
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Egyptian | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Italian | Yes | |
| Other Information | Yes | We have the availability for all languages via national external language speakers. |
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Updated: 11 Feb 2021 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Shops | 2.00 Km | Geraldine Village centre |
| Parks | 1.00 Km | |
| Library | 1.00 Km | |
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Updated: 11 Feb 2021 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
|
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Updated: 11 Feb 2021 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.