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Karori Village - Metlifecare Retirement Villages - Duncan Lodge

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Karori Village - Metlifecare Retirement Villages
29 Messines Rd
Wellington 6012
Postal Address
PO Box 17330
Wellington 6147
Capital & Coast
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View Fax Number
View Email Address
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Barbara Long - (04) 476 8759
Metlifecare - (04) 476 8759
Independent Living Sales
Brian Waldock - (09) 539 8000
Care Living Sales
Barbara Long - (04) 476 8759
Other services
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Visitors with limitations - please call us first
Established over 100 years ago, Metlifecare Karori offers a range of residential aged care including Independent living, rest home, secure dementia and hospital care.

Metlifecare Karori's state of the art secure dementia unit with 24 beds, is purpose built to retain your loved one’s sense of wellbeing,and to keep them safe. This stunning environment includes some ground breaking innovations for the care of those with memory loss (dementia).
Previous owners, Sprott House Trust have put considerable thought into making this a home away from home for our residents. We actively encourage people to carry on with the little things that make up everyday life – a familiar routine and things that soothe the spirit, while the moments of confusion pass.

At Metlifecare Karori, we have adopted the award winning Spark of Life Programme for all residents with dementia. This programme is an extremely well researched way for enhancing the lives of people with dementia.

It’s a simple step-by step approach which boosts quality of life for both the carer and the person with dementia. It views dementia as a normal life process rather than an illness.

Once implemented, improvements in memory, language, communication, social interactions and behaviour become possible.

The Spark of Life Programme is designed to lift the spirit and enhance, and enrich the lives of people with dementia, and everyone who supports them. It focuses on the consequences of our actions and transforms those actions which can break the spirit, into actions which lift the spirit. When the spirit is strong and healthy, everything else can improve.

This approach is not a cure, but it is a reliable process for creating an environment in which the human spirit can thrive. It nurtures the wellbeing of the human spirit through a gentle, practical and common sense approach to human relationships and communication.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 19 Feb 2016
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 21
Vacancy No
Impending vacancy No
Premium Room Charges Yes from $5.00 -$66.63/day up to $5.00 -$261.70/day as at 30 Jun 2022
Extra admission requirements due to COVID-19 Yes
Updated: 30 Jun 2022
Type Hours Per Week Status Details
Registered Nurse 40 Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Contracted to TBI Health.
Occupational Therapist Yes The Manager of the unit is a Registered Occupational Therapist with a special interest in dementia care.
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes Contracted to Food Savy.
Accredited Visitors Yes
Chaplain/Spiritual Advisor Yes
Updated: 14 Feb 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes
Psychiatric Care Yes
Clinical Management Yes
Updated: 19 Feb 2016
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Outings Yes
Policy for management of challenging behaviour Yes No drugs or physical restraints used
Confused Residents Yes
Smoking Permitted Yes Only under strict supervision in the designated smoking outdoor area
Semi-Secure Yes
Updated: 14 Feb 2020
Special Features
Special Features
We have a wonderful indoor/outdoor glass pavilion . In late 2014, the Duncan Lodge garden underwent a massive transformation. The development of the Sensory Garden has been a great success, it now provides a welcoming place, utilised by residents and their families. We also run the "Spark of Life" programme as part of our Recreation programme, please see our website for more details.
Updated: 14 Feb 2020
Interests & Activities
Interests & Activities
Activity programme, BBQ, board games, Alzheimer's Society, Canine Friends, Church, classical music, concerts, craft, dancing, entertainers, exercises, garden, internet, jigsaws, library, massage, movies, outings, quizzes, reading, Sky TV.
Updated: 14 Feb 2020
Additional Information
Additional Information
Topic Details
Details about meals We have beautiful meals made fresh daily from our chef.
Updated: 14 Feb 2020
Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes
Chinese Yes
Chinese dialect Yes
Cook Island Maori Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Indonesian Yes
Japanese Yes
Korean Yes
Mandarin Yes
Maori - Te Reo Yes
Niuean Yes
Samoan Yes
Tongan Yes
Ukranian Yes
Welsh Yes
Updated: 5 Nov 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Updated: 16 Dec 2014
Location Distance Details
Public Transport Bus stops at the gate
Shops 1.00 Km
Mall 2.00 Km
Library 2.00 Km
Updated: 14 Feb 2020
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 16 Dec 2014

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.