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Kaikohe Care - PLE (Protective Living Environment)

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At a glance
Kaikohe Care
22 Bisset Rd, PO Box 267
Kaikohe 0440
Postal Address
Same as above
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Robyn Lyndon - 09 4010260
Lexhill Ltd - 0273631000
Admin / Communication
Swagata Nandi - 09 4010260
Other services
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Our mission is to support independence and to deliver quality care that recognises the uniqueness and upholds the dignity of each resident.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 6 Sep 2018
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 16
Vacancy No
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 28 May 2024
Our home-like Protected Living Environment (PLE) has a family feel.

Comment from a family member in our latest satisfaction survey (March 2016): "We endorse the great mahi you do for our Mum, she is well looked after..."
Updated: 6 Sep 2018
Type Hours Per Week Status Details
Registered Nurse 36 Yes In facility 24 hours. Additional Skilled and caring, and are always happy to help.
Nurse Practitioner No Liaise with DHB specialists, and local GP surgery which has a Nurse Practitioner
Healthcare Assistants/Caregivers 264.25 Yes We have both female and male care givers. Many have worked here for years.
Physiotherapist 4 Yes Every Tuesday clinic on site, and able to be accessed when clinically indicated.
Occupational Therapist No Visits can be arranged.
Social Worker (on site) No Visits can be arranged.
Diversional Therapist 32 Yes We have 2 Diversional Therapists on staff, one who works in PLE and the other who prepares activities programme and delivers these in concert with other staff. These roles are rotational.
Activities Co-ordinator No All care staff participate in planned activities programme - and sometimes our ancillary staff join in too!
Hairdresser Yes Visits as requested. Residents can also be taken to town to access other salons. One of our care staff is also happy to set and style hair
Podiatrist Yes Visits 4-6 weekly, individual residents are seen 8 weekly
Dietitian Yes Visits as required. Approves and audits menus and consults with GP & RN's
Accredited Visitors Negotiable
Kaumatua Yes Our Kaumatua is Mr Fred Sadler
Chaplain/Spiritual Advisor Yes We have a Chaplain, Peter Craddock from the Kaikohe Baptist Church, Brother Pious from the Catholic Church visits weekly, Church of England, Presbyterian and several other denominations come to worship, sing and visit.
Other Personnel Yes We have a part time Maintenance Person, and we do have Volunteers who come to visit our Residents and some also provide entertainment such as music.
Updated: 6 Sep 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes In hospital area
End of Life/Palliative Care Yes In association with Hospice who provide excellent support
Dialysis Yes CAPD or PD if required
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes Yes, DHB advisor visits
Stomal Therapy Yes NHL stoma therapist visits
Stroke Rehabilitation Yes In hospital area
Tracheotomy Care Yes
Spinal Injuries Care Yes Post spinal unit stays in hospital area
Infection Control Yes Certified Infection Control Coordinator, and liaise and have education from DHB
Surgical Followup Yes
Psychiatric Care Yes POPS team consults and visits regularly
Primary Rural Health Care Yes In association with Broadway Health Centre. GP's visit twice weekly, and we can take residents to Broadway Health Centre
Community Health Yes Liaise with District Nurses
Clinical Management Yes Padmasree Nair is our Clinical Nurse Leader
Other Specialties Yes Infection Control
Updated: 6 Sep 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes When beds are available
Carer Support Yes When beds are available
Subsidised Yes Through DHB and other healthcare providers
Private Paying Yes By arrangement
Booking can be made in advance Yes
Updated: 6 Sep 2018
Feature Status Details
May Bring Own Furniture Yes We encourage this if wished
Single Rooms Yes
Alcohol Permitted Yes If not contraindicated by medication
Pets In Residence No Not currently
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Can be arranged
Wifi Yes
Resident can adjust heating in own room No Can have extra heater if required. Radiators in rooms
Cater for under 65 yrs with Disability Yes If bed available. We have several residents under this contract
Lounges/seating areas Yes Including a lovely covered verandah area
Primary Health Funded Short Term Care Yes by arrangement, if bed available
Provide End of Life/Palliative Care Yes
Palliative Care Contract No Can provide palliative care
Day Programme for day stay clients Yes But not when unit is fully occupied
Outings Yes At least weekly when the weather allows
Whānau Room Yes Not currently, but residents families are welcome to stay by arrangement
Māori Kaupapa Yes Appointed Kaumatua, iwi liaison
Residents Committee Yes Regular meetings held
Family Committee No However family conferences are arranged as necessary, and at request
Newsletter Yes DT's are working on producing this more regularly!
Policy for management of challenging behaviour Yes Yes, and we have staff who have particular skills in this area
Confused Residents Yes
Rural Setting No On the edge of a rural town, outlook is rural
Smokers Room No Covered outdoor area for smokers.
Smoking Permitted Yes Only under staff or family supervision in the Protected Living Environment
Semi-Secure Yes Secure
Updated: 6 Sep 2018
Special Features
Special Features
Semi-rural setting within easy walking distance of town, Kaikohe Care Centre is situated in 4 acres of park-like grounds.

We are friendly caring people who are very good at problem solving.
Updated: 6 Sep 2018
Interests & Activities
Interests & Activities
RSA visits, we join in activities with Senior Citizens, support from "Friends of Kaikohe Hospital", Art, Cards, Trivial Pursuit, Housie weekly, Church (several different denominations weekly), Cooking, Craft, Dancing here and visiting elsewhere, Entertainment, involved in inter-rest homes games and occasions, MINDS comes monthly for a song and dance morning, Exercises daily, Garden, Happy hour, we visit the Ngawha Hot Pools, Indoor games, Library, 2 Log fires, Massage, Outdoor games, Movies and large TV and video, Kareoke, Music regularly including Maori music and Poi, Newspaper reading daily, Quizzes, Shopping. Voilinist performs once a week , sing-a-long.

Updated: 6 Sep 2018
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Podiatry unless ordered by the Doctor, podiatrist visits 4 weekly, sees individual residents 8 weekly. Haircare, hairdresser can provide hair care on site. Doctor and medication if private paying.
Staffing qualifications and details Registered Nurse always on duty.
Details about meals Two Cooks provide meals. Preferences and diets catered for. Regular BBQ's, special meals for events etc. Weekly boil-up option.
Associated Complexes Stand alone facility. We benchmark for our clinical care with other Northland facilities, and with the DHB
Updated: 6 Sep 2018
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes Access to Afrikaans speaker
Bengali Yes
Croatian Yes Several local speakers can be contacted
Czechoslovaki Yes local speakers can be contacted
Dalmatian Yes local speakers can be contacted
Dutch Yes
English Yes
Fijian Yes Local speakers can be contacted
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Can access
Kannada Yes
Malay Yes
Malayalam Yes
Māori - Te Reo Yes Many of our staff are familiar with Te Reo, some are fluent speakers
Punjabi Yes
Sign Language No Can access
Tagalog Yes
Tamil Yes
Tongan Yes
Yugoslavian Yes Local speakers can be contacted
Updated: 6 Sep 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Clifford Street
Baha'i No There is a Bahai'i church in the area
Baptist Yes Kaikohe Baptist Church, cnr Broadway & Wihongi Street
Brethren Yes Can be contacted
Buddhist Yes Retreat in Takou Bay. Can contact representative
Christian Yes
Denominations/Faiths represented Yes Many locally
Evangelical Yes
Hindu Yes In the area
Inter denominational Yes
Muslim Yes Contact can be arranged
Jehovah Witness Yes Church on Guy Road
Jewish Yes Can contact
Methodist Yes
Non denominational Yes
Pentecostal Yes
Presbyterian Yes Kaikohe Union Church, Clifford Street
Ratana Yes
Ringatu Yes Can contact
Roman Catholic Yes Guy Road
Salvation Army Yes In area
Seventh Day Adventist Yes Mangakahia Road
Sikh Yes Local Sikh community
The Church of Jesus Christ Latter-Day Saints Yes Hongi Street
(Other comments) Yes There are people of many faiths in the area, and we are happy to attempt to put people in touch with others of their faith if they wish
Updated: 6 Sep 2018
Location Distance Details
Public Transport We wish! We arrange visits to town on a regular basis and for appointments
Shops 0.30 Km level walk, 10 mins. Warehouse, 2 supermarkets, 3 diaries, several nice eateries, other stores
Mall 0.30 Km level walk, 10 mins
Parks 0.20 Km level walk, 5 mins. Our grounds are park-like
Library 0.30 Km level walk, 10 mins, great little library!
Updated: 6 Sep 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes
The Eden Alternative No We practise person-centred care and all our staff are expected to treat our Residents as if they are working in their home, which they are
Other details Yes We run a comprehensive in house inservice programme and either send staff to external seminars as appropriate, or encourage them to attend. Several staff are also completing on-line education which we support.
Care Association New Zealand
Updated: 6 Sep 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.