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Hoon Hay Rest Home

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Hoon Hay Rest Home
16 Anvers Place
Hoon Hay
Christchurch 8025
Postal Address
16 Anvers Place
Hoon Hay
Christchurch 8025
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Moira Dobson - 03 379 7825
Heritage Lifecare
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Hoon Hay Rest Home Brochure Hoon Hay Rest Home Brochure Hoon Hay Rest Home Brochure

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Restrictions - critical visitors only
Golden Healthcare Group is part of Heritage Lifecare.

Hoon Hay Dementia is a modern, sunny purpose built facility that opened in March 2012.

• We are committed to providing specialised high quality dementia care in our two 20 bed units

• We provide a safe and secure environment with lovely courtyards and gardens for great indoor and outdoor flow

• All rooms are large with individual ensuites

• Experienced and qualified diversional therapy and care staff promote dignity and independence through the delivery of care and activities to suit individual needs

We welcome your call.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 23 Mar 2021
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 40
Vacancy Yes
Vacancy reserved.Large rooms with ensuites in a near new, spacious purpose built facility. Secure and private courtyards creating great indoor outdoor flow to beautiful gardens for residents. A very calming relaxed environment.Rooms are available for Respite, short term and long term care.
Impending vacancy No
Premium Room Charges Yes from $25.00/day up to $35.00/day as at 09 Feb 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 28 Jun 2022
"We've been thrilled to be part of the Hoon Hay Family since 2014. The staff are wonderful & caring. They show great empathy and are well qualified and experienced. Many of the staff who were there when mum came in in 2014 are still there. We couldn't of been more happy with mums care". From family of JD 2020

Thank you so much for your compassionate & professional care of mum over the last few years. Moving mum into a dementia home was a daunting thought however our initial visit & seeing the homeliness, happy staff and happy residents put our minds at ease. It has now become even more homely. Thank you for all of the yummy morning teas, your engagement with us has been appreciated, you are all so approachable. We are truly sad to no longer be a part of Hoon Hay. A & TH (NOK) 2020

Many thanks for all your understanding, patience and support of mum whilst she was with you in Hoon Hay, both dad and I are very grateful as mum wasn't the easiest of residents but was always treated with such respect. VG NOK 2020

"I considered all 6 recommendations made by Older Persons Mental Health. I prioritised Hoon Hay as the best choice from (a lot of) internet based research, Dad's reaction to visiting there, and was extremely relieved because the Hoon Hay residents were similar in abilities to Dad. (Because, when it comes down to it Dad feeling at home and being able to, as he put it, "make eye contact" with the other residents was actually the most important thing). Dad also said that you had the friendliest manager! KM 2020 (NOK)

So my decision filters were a) is it run well b) does it have the facilities/activities/staff Dad needs/would like c) how did Dad react there i.e. does he fit in c) does it have good feedback (online line/from other sources) e) is it reasonably accessible for family and close to any familiar places for outings. Therefore I was glad because Hoon Hay is still on the south side of Christchurch for family to be able to visit easily".
From family of Mr KW admitted (2017)

"We chose Hoon Hay for Dad because we preferred somewhere he could go and sit in a garden. We had had very good feedback on Hoon Hay and I wanted him to be happy". From family of Mr JP admitted (2017)

"You all do an amazing job of looking after Dad especially when his behaviour can at times be quite challenging. He is always treated with kindness and understanding". (May 2015)

"It is always good to see how happy mum is, thank you for making her life happy and worthwhile". (Jun 2015)

"Mum receives such loving care – from cleaners to Management – everyone really cares and gives their all. We are eternally grateful for the dignity and respect given to Mum". (Aug 2015)
Updated: 23 Mar 2021
Type Hours Per Week Status Details
Registered Nurse 40 Yes Onsite Monday to Friday and on call over the weekend and evenings.
Healthcare Assistants/Caregivers Yes Fully staffed with friendly, ACE Dementia trained caregivers, passionate about high quality care given to all residents within the facility
Physiotherapist Yes Available through the Golden Healthcare Group as required
Diversional Therapist 40 Yes Full time Monday to Friday providing a range of activities, outings and special events daily.
Activities Co-ordinator 8 Yes Activities Officer onsite each Sunday providing a range of activities.
Hairdresser Yes Visiting once a week for those that like to look their best at all times. Reasonable Rates.
Podiatrist Yes Visits 6 weekly at reasonable cost.
Dietitian Yes Available as required. All menus have full sign off from a dietician.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes Differing denominations available to visit, with a church service scheduled weekly midweek.
Updated: 23 Mar 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Wound Care Yes Access to specialist care as needed.
Diabetic Care Yes Registered Nurse onsite Monday to Friday
Continence Advice Yes Access to specialist care as needed.
Stomal Therapy Yes Access to specialist care as needed.
Infection Control Yes
Clinical Management Yes Clinical Manager oversees all clinical aspects as needed.
Updated: 23 Mar 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer respite care to families for their loved ones. Please call for details or a time to view available rooms.
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 23 Mar 2021
Feature Status Details
May Bring Own Furniture Yes All residents are encouraged to personalise their rooms with their own treasures and furniture.
Single Rooms Yes
Ensuite Yes Lovely tiled ensuites in every room
Alcohol Permitted Yes In a controlled environment
Resident can adjust heating in own room No Under floor heating
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes We offer a spacious lounge with plenty of comfortable chairs to sit and relax.
Outings Yes Varied, regular outings organised by our Divisional Therapist
Family Committee No Family meetings held throughout the year
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Outside delegated area only
Semi-Secure Yes Fully secure inside and outside
Updated: 23 Mar 2021
Special Features
Special Features
Hoon Hay Resthome is on the one level and offers large airy rooms with every room having a tiled ensuite.
The facility is separated into two 20 bed wings with each having its own lounge, dining area and outdoor area. Great indoor outdoor flow that gives the residents the ability to go in and out as they wish within a secure environment.

Golden Healthcare Group take the time to assist you in your decision making on where to place your loved ones.
Updated: 17 Feb 2022
Interests & Activities
Interests & Activities
Golden Healthcare Group has a fleet of 8 seater mini vans which are there for residents to be taken on outings from feeding the ducks at the Goynes Park to visiting the Cashmere Club.

Our activity programme includes Arts & Crafts, Bingo, Bowls, Care and Craft, Chapel, Church, Concerts, Cooking, Entertainers, Exercises, Games, Gardening, Jigsaw, Library, Movies, Music, Newspaper reading, Shopping, Videos.
Updated: 23 Mar 2021
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Any questions regarding fees please contact Lyn Braxton, Facility Manager of Hoon Hay Resthome.
Staffing qualifications and details Fully Staffed with Caregivers (NZQA trained), Housekeepers, Laundry staff, Kitchen staff 7 days a week and the Facility Manager, Registered Nurse & diversional therapist 5 days a week. Manager & RN remain on call after hours.
Details about meals All cooking and home baking is done on site in our own commercial kitchen.
Associated Complexes This Christchurch based group includes the Golden Age Retirement Village and Brookhaven Retirement Village, while specialist dementia care is available at Camellia Court, Albarosa Rest Home, Somerfield Rest Home, Brookhaven and Hoon Hay Rest Home. The group provides 350 beds and employs over 160 Christchurch based staff.
Updated: 23 Mar 2021
Languages Spoken
Languages Spoken
Language Status Details
Deaf Blind Sign Language Yes We have a member of staff who is able to interpret if needed.
Filipino Yes
Tongan Yes
Updated: 23 Mar 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We will ensure our residents get access to religious choices.
Updated: 23 Mar 2021
Location Distance Details
Public Transport 0.30 Km Bus link at the top of the road
Shops 0.30 Km Hoon Hay shopping centre close by & Addington, Barrington or Halswell slightly further afield
Mall 2.00 Km Hornby Mall, Christchurch
Parks At the end of the road
Updated: 23 Mar 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 23 Mar 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.