Glengarry Lifecare
At a glance

- Vacancy
- Yes
- Name
- Glengarry Lifecare
- Category
- Dementia
- Address
- 22 Glengarry Place
Wairoa
Wairoa 4108 - Postal Address
- Same as above
- DHB
- Hawke's Bay
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Kathy Hoole
- Owner
- Heritage Lifecare
Other services
Photos
Map
Downloads
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Preview | File | Description |
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Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
When it comes to everyday life, Glengarry makes it easy with rest home, hospital, day care, respite and dementia care. The well-appointed rooms all look out onto sheltered courtyards or landscaped gardens and come complete with a 24-hour call system and WiFi.
Sunny, bright and welcoming, Glengarry is set amongst beautifully landscaped gardens, just a hop, skip and jump from the Wairoa town centre.
We offer everything from hairdressing to speech therapy, physiotherapy, and podiatry. We have a range of recreational activities including board games, happy hour, gardening, crafts, cooking and indoor bowls. Our facility van is also always on hand for outings.
Service/Facility Details
Detail | Status |
---|---|
Contract with DHB | Yes |
Certification | Yes |
ORA Applies | No |
Updated: 15 Jan 2018 |
Bed and Vacancy Details
Detail | Status |
---|---|
Approximate number of beds at this level of care | 17 |
Vacancy | Yes |
Short stay or permanent available. | |
Impending vacancy | No - 0 |
Premium Room Charges | No |
MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
Extra admission requirements due to COVID-19 | Unknown |
Updated: 27 Jun 2022 |
Testimonials
"The care of our relative is second to none. The entire staffing team is fantastic, making Glengarry the caring environment it is, from residents to their family members. Glengarry is an asset to our community." "They (the residents) were promised, “Awhinatia” – to hug embrace, to care for - and that is exactly what my relative has received." "Mum is so happy here and I am very pleased with her care." "Thank you to the staff for the care and time that was taken in making my Dad feel cared for and loved." |
Updated: 15 Nov 2018 |
Personnel
Type | Hours Per Week | Status | Details |
---|---|---|---|
Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
Healthcare Assistants/Caregivers | Yes | Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents. | |
Physiotherapist | Yes | A local physiotherapist calls in on a regular basis. | |
Occupational Therapist | Yes | As required. | |
Social Worker (on site) | Yes | As required. | |
Diversional Therapist | Yes | As required. | |
Activities Co-ordinator | Yes | Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
Hairdresser | Yes | Our hairdresser visits every Monday, providing a great service at a reasonable price. | |
Podiatrist | Yes | Our Podiatrist visits regularly. | |
Dietitian | Yes | All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs. | |
Accredited Visitors | Yes | This can be arranged on an individual basis. | |
Kaumatua | Negotiable | We endeavour to assist residents to maintain any cultural ties they may have in the community before coming to Glengarry. | |
Chaplain/Spiritual Advisor | Yes | Regular visits by all Priests, Sisters and Ministers. Various religious groups can be arranged to visit to provide services for all of our residents. | |
Other Personnel | Yes | Glengarry has a range of services available, such as Allied Health Professionals as needed and a GP who visits regularly and is also available on-call. Additionally, Housekeeping and Laundry Services, Speech Therapy, Medication Administration, and interpreter services are available as required. | |
Updated: 15 Nov 2018 |
Specialities or Areas of Expertise
Specialities or Areas of Expertise | Status | Details |
---|---|---|
Oxygen Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
Gastronomy/Nasogastric Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
Palliative Care (Contracted) | Yes | Individual palliative care funding may be available. |
End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
IV Antibiotic Capability | Yes | |
Dialysis | Yes | We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemodialysis. |
Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
Continence Advice | Yes | We manage residents needs and provide a range of continence products with visits by community nurse specialist on request. |
Stomal Therapy | Yes | We manage residents needs and provide a range of products with visits by community nurse specialist on request. |
Stroke Rehabilitation | Yes | We provide support for residents who have had a stroke. This may include physiotherapy and special diet options. |
Tracheotomy Care | Yes | Your special needs can be discussed prior to admission. |
Spinal Injuries Care | Yes | Your special needs can be discussed prior to admission. |
Infection Control | Yes | We meet all infection control standards. |
Surgical Followup | Yes | We are able to care for people following surgery and provide a range of convalescent care options. |
Psychiatric Care | Yes | We will provide referrals to other services as required. |
Community Health | Yes | We link with community health professionals as required. |
Clinical Management | Yes | Our manager is a registered nurse. |
Other Specialties | Yes | Available as required. |
Updated: 3 Apr 2018 |
Features
Feature | Status | Details |
---|---|---|
May Bring Own Furniture | Yes | Rooms are fully furnished and residents are welcome to personalise their rooms. We understand the importance of making it feel like home. |
Single Rooms | Yes | Rooms are equipped with a nurse call system, personal heater, spacious showers, and safety grab rails. Freeview TV access is available. |
Shared Rooms | Yes | We welcome couples and will work to accommodate your needs. |
Alcohol Permitted | Yes | Monitored together with GP guidance. |
Pets In Residence | Yes | |
Negotiate To Bring Own Pet | Yes | We are happy to discuss options for your pets. |
Phone Access In Own Room | Yes | You are welcome to have a phone and internet installed at your own cost. |
Wifi | Yes | Available for residents. |
Resident can adjust heating in own room | Yes | We have under-floor heating that is adjusted in each section of the building. |
Cater for under 65 yrs with Disability | Yes | We can discuss your special needs prior to admission. |
Lounges/seating areas | Yes | Communal lounges in the complex are equipped with comfortable seating, and the area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions. |
Gay / LGBT IQ Friendly | Yes | A no discrimination policy is in place to provide a friendly and caring space for residents. |
Primary Health Funded Short Term Care | Yes | You may qualify for Primary Options For Acute Care Funding. Ask your GP for details. |
Provide End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
Palliative Care Contract | Yes | Individual funding may be available. Ask your GP or the hospital for more details. |
Day Programme for day stay clients | Yes | It is possible for people to join us during the day and return home at night. We encourage families to help us care for their family member. |
Outings | Yes | As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
Whanau Room | Yes | We have areas available where residents and their families can spend quiet time together, and the facility is equipped with a family kitchenette. |
Maori Kaupapa | Yes | We respect all cultures. |
Residents Committee | Yes | We have a care home residents group with regular meetings. |
Family Committee | Yes | We welcome family input and hold family forums on a regular basis. |
Newsletter | Yes | The care homes newsletter is published on a regular basis. |
Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
Rural Setting | Yes | Lovely rural views. |
Smoking Permitted | Yes | Smoking permitted in the designated area. |
Semi-Secure | Yes | |
Updated: 15 Nov 2018 |
Special Features
A strong sense of whanau/family is very important to the people of Wairoa. This is extended to Glengarry Lifecare, where we have great community support and involvement. Our staff love and respect our residents and demonstrate this by 'going the extra mile'. We take pride in being warm and friendly and have become renowned for our homely atmosphere. The site provides paraplegic toilets and separate dining room and lounge facilities. It is fitted with accessibility ramps and safety grab rails, wide corridors, and smoke detectors with water sprinklers. |
Updated: 14 Jun 2019 |
Interests & Activities
Glengarry has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinator focuses on designing programmes for each individual at all levels of disability, to promote independence and creative expression. Large print books and Blind Foundation listening books form part of our library service, and we also rent DVDs or videos. Entertainers form a regular part of our programme. A piano and pool table is also available in the main lounges. Here are just some of the activities and interests of residents which arise on a regular basis: Board Games, Cooking, Crosswords & Quizzes, Gardening, Indoor Bowls, Movies, Crafts, Music, Parties, Happy Hour, Newspaper Reading. There is also active involvement in community events. Outings are an ongoing part of the activities programme and often include stopping somewhere for coffee. |
Updated: 15 Nov 2018 |
Additional Information
Topic | Details | |
---|---|---|
What's included in your fees and what's not | A government subsidy may be available for part or all of your care. | |
Staffing qualifications and details | Glengarry meets all recommended staffing levels for residential care. | |
Details about meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
Associated Complexes | We are part of Heritage Lifecare, a specialist aged care provider. | |
Updated: 3 Apr 2018 |
Languages Spoken
Language | Status | Details |
---|---|---|
English | Yes | |
Hindi | Yes | |
Maori - Te Reo | Yes | |
Updated: 21 Nov 2017 |
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations | Status | Details |
---|---|---|
Anglican | Yes | |
Baptist | Yes | |
Christian | Yes | |
Denominations/Faiths represented | Yes | We are able to accommodate our residents' spiritual needs as requested. |
Inter denominational | Yes | |
Presbyterian | Yes | |
Roman Catholic | Yes | |
(Other comments) | No | Ringatu |
Updated: 15 Nov 2018 |
Distances
Location | Distance | Details |
---|---|---|
Public Transport | Community Service Bus Wairoa | |
Shops | 2.50 Km | Main township |
Library | 4.00 Km | |
Updated: 15 Jan 2018 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.