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CHT Hillcrest Care Home

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At a glance
CHT Hillcrest Care Home
86 Friesian Drive
Auckland 2022
Postal Address
PO Box 74341
Auckland 1546
Counties Manukau
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Stella Ma - 09 275 8349
CHT Healthcare Trust - 09 522 4585
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Situated in the heart of vibrant Mangere, CHT Hillcrest Home & Hospital is handy to shops, parks, library and banks.

Suites of 10 bedrooms, all with ensuite bathrooms, have their own dining area, living room and kitchenette along with direct access to garden areas for socialising or quiet relaxing.

CHT Hillcrest also includes a separate dementia care unit for those who require a secure environment.

Residents in this area enjoy their own dining area, lounges and sheltered gardens.

Quality care, compassion and a strong connection to the community is at the heart of CHT Healthcare Trust. For over 55 years we have been taking great care of older people in the Auckland, Waikato and Bay of Plenty areas. Each of our properties provides a sense of home for residents, seamless transition across levels of care and support for families.

As an independent healthcare trust, CHT focuses all energy and resources into caring for residents, their families and communities.

Amenities provided:

• Gardens
• Outdoor seating spaces
• BBQ area
• Shared lounge spaces
• Shared dining room
• Activities programme
• Organised outtings
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 8 Mar 2012
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 20
Vacancy Soon
Impending vacancy Yes
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 12 Apr 2024
Type Hours Per Week Status Details
Registered Nurse Yes We have a team of 11 RN's who provide 24 hour care each day.
Nurse Practitioner Yes We have access to Nurse Practitioners working with CMDHB.
Healthcare Assistants/Caregivers Yes We employ Healthcare Assistants who work a variety of shifts to ensure our clients receive the very best of care 24 hours/day
Physiotherapist 8 Yes We have a physio who visits the facility each week and who is available at other times as necessary. The physiotherapist is assesses our clients, teaching staff to ensure safe lifting practises, and looking at our equipment needs.
Occupational Therapist 12 Yes Our OT visits 2 days a week but is capably supported by 2 activities co-ordinators who provide the day to day activities programme for our residents.
Activities Co-ordinator Yes We have activities co-ordinators who work with our occupational therapists to develop programmes which are designed to meet our residents' needs.
Hairdresser Yes Our hairdresser visits on a regular basis.
Podiatrist Yes Our podiatrist visits Hillcrest on a regular schedule
Dietitian Yes Our dietitian vists and audits menus and is also available when we need specialist advise regarding our clients needs.
Chaplain/Spiritual Advisor Yes We envourage residents' chaplains and spiritual advisors to visit.
Updated: 7 Nov 2012
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Is available should it be necessary.
Gastronomy/Nasogastric Management Yes Is available should it be necessary.
End of Life/Palliative Care Yes As above
IV Antibiotic Capability Yes Is available should it be necessary.
Dialysis Yes We can facilitate access to this service which is usually provided by CMDHB.
Wound Care Yes Is available should it be necessary.
Diabetic Care Yes Is available should it be necessary.
Continence Advice Yes We have a continence advisor and skilled staff who manage the needs of our clients.
Stomal Therapy Yes Is available should it be necessary.
Infection Control Yes We have an Infection Control nurse who cares for our clients and seeks specialised advise should it be necessary.
Surgical Followup Yes Is available should it be necessary.
Psychiatric Care Yes All our staff are trained to provide specialised Dementia Care to our clients. Regularly, updating their knowledge base, as research into Dementia is on going.
Clinical Management Yes Our Charge Nurse oversees the clinical management of our clients and is highly skilled in this area.
Other Specialties Yes We have access to a variety of clinical nurse specialists as required
Updated: 3 Jun 2010
Feature Status Details
May Bring Own Furniture Yes Keeping in mind, ease of staff access to client in an emergency situations.
Single Rooms No We have 20 single rooms in our Dementia suite.
Rooms suitable for a couple Yes This can be achieved comfortably if necessary and beds are availble.
Ensuite No Each room has it's own handbasin and our shower facilities have been totally modernised.
Alcohol Permitted Yes Clients have supervised access to alcohol should they wish and medical conditions notwithstanding.
Pets In Residence Yes We have Doves in the outside conservatory area.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Palliative Care Contract Yes This service is available should it be necessary
Day Programme for day stay clients Yes This is available if required, dependent on client needs.
Outings Yes CHT has it's own bus which takes clients on outings and is available to Hillcrest, on average, twice a month.
Whānau Room Yes We have a Whanau room for families to use.
Residents Committee No We have regular residents meetings and family are encouraged to participate.
Family Committee No As above re Residents committee.
Newsletter Yes The Newsletter covers both the Hospital and Dementia areas of the facility.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted No Smoking is permitted outside in the garden area.
Updated: 12 Oct 2011
Interests & Activities
Interests & Activities
Our activities programmes include the following
Art, Big print books, Board games, Bowls, Care and Craft, Concerts, Cooking, Craft, Digital camera, Entertainers, Garden, Gardening, Flower arranging, Massage, Men, Minibus, Movies, Newspaper reading, Outings, Parties, Singing, Sky TV, Videos, Exercises
Updated: 3 Jun 2010
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Cantonese Yes
Chinese Yes
Cook Island Maori Yes
Croatian Yes
English Yes
Ethiopian Yes
Fijian Yes
Fijian Indian Yes
Hindi Yes
Interpreter Yes Available if necessary
Māori - Te Reo Yes
Niuean Yes
Rarotongan Yes
Samoan Yes
Tongan Yes
Updated: 3 Jun 2010
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Is available
Baptist Yes Is available
Brethren Yes Is available
Buddhist Yes Is available
Christian Yes Is available
Denominations/Faiths represented Yes We have access to a variety of denominations as required.
Hindu Yes Is available
Inter denominational Yes Is available
Muslim Yes Is available
Jehovah Witness Yes Is available
Methodist Yes Is available
Presbyterian Yes Is available
Roman Catholic Yes Is available
Salvation Army Yes Is available
Seventh Day Adventist Yes Is available
Updated: 3 Jun 2010
Location Distance Details
Public Transport 1.00 Km Public transport is nearby.
Shops 1.00 Km Mangere town centre is very close.
Mall 1.00 Km
Updated: 3 Jun 2010
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes All CHT facilities are a member of NZ Aged care Association.
Aged Care Association New Zealand (ACA)
Updated: 22 Sep 2011

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.