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Brookhaven Retirement Village and Rest Home - Hillview Wing & Sumner Wing

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Brookhaven Retirement Village and Rest Home
29 Alport Place
Christchurch 8023
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Greg Perkinson - 03 384 5046
Assistant Manager
Karen Bowler - 03 384 5046
Heritage Lifecare
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Brookhaven Brochure Brookhaven Brochure Brookhaven Brochure

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Golden Healthcare Group has owned and operated this business with over 35 years of experience in Christchurch.

Brookhaven Retirement Village includes a rest home, specialist dementia wings, and a community of retirement villas.

• We are committed to providing specialised high quality dementia care in our two winged dementia units.

• We provide a safe and secure environment with lovely courtyards and gardens for great indoor and outdoor flow

• All rooms are large with individual ensuites

• Experienced and qualified diversional therapy and care staff promote dignity and independence through the delivery of care and activities to suit individual needs

We welcome your call.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 28 Jul 2020
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 41
Vacancy Yes
Our Dementia service consists of a 14 bed Sumner Wing and a 27 bed Hillview Wing. Large rooms each with ensuite, sunny lounge with flat screen TV. Secure courtyard for each unit. We are funded to provide long-term care; however, short-term stays may be arranged subject to availability. Please contact the home on 384 5046 to enquire about our services.
Impending vacancy Yes
Short stay considered No
Premium Accommodation Charges Some Rooms from $0.00/day up to $5.00/day as at 15 Feb 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No
Updated: 28 May 2024
" We visited our Mother today and I wanted to share the following: we experienced our usual friendly welcome and hello's from staff present. Mum's room is pretty, sunny with lots of fresh air. Everything clean and inviting. Her chair with toys & animals placed appropriately. In the lounge "Mr Bean' was obviously enjoyed by those present. Housie being played in the dining room. Afternoon tea - ice cream with optional sprinkles. Mum enjoyed hers. Her smile of contentment obvious. We value everything that makes this all possible. Thank you - these memories are precious for our family"

"Very happy & pleased with the wonderful care my mother is getting. She is happy, laughing & talking with others. Sharing lovely stories that happen during the day. Mum’s sister has said all the staff treat mum like a family member and really care. Thank you for all the caring support you give mam and her family".

"I and my family deeply appreciate your dedicated care and love towards my husband GO while in care at the facility".

"Thank you to everybody at Brookhaven who looked after Mum during her two years with you. Special thanks to those we got to know well through some difficult times. You all showed great patience with her and we appreciate that. Kind regards".

"To all the wonderful staff, thank you for all the care and kindness shown towards our father / grandfather during his stay at Brookhaven. You made his last years enjoyable – he always told us how happy he was".
Updated: 28 Jul 2020
Type Hours Per Week Status Details
Registered Nurse 75 hrs Yes Registered Nurses are onsite Monday to Friday 0800-1630 & 0800-1630 Saturday & Sunday and on call after hours seven days per week.
Healthcare Assistants/Caregivers Yes Fully staffed with friendly, ACE Dementia / CareerForce trained Caregivers, passionate about high quality care given to all residents within the facility.
Physiotherapist Yes Available through the Golden Healthcare Group as required.
Social Worker (on site) Negotiable
Diversional Therapist 40 hrs Yes Full time Monday to Friday providing a range of activities, outings and special events daily.
Activities Co-ordinator 8 Yes Weekend cover
Hairdresser Yes Weekly visits to Brookhaven. Reasonable rates.
Podiatrist Yes Visits regularly 6 weekly at a reasonable cost.
Dietitian Yes Available as required. All menus have full sign off from a dietician.
Accredited Visitors Yes
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes Differing denominations available to visit, with a church service scheduled monthly.
Other Personnel Yes Facility Manager Assistant Manager
Updated: 29 Dec 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Wound Care Yes Access to specialist care as needed.
Diabetic Care Yes Registered Nurse onsite Monday to Friday.
Continence Advice Yes Access to specialist care as needed.
Stomal Therapy Yes Access to specialist care as needed.
Infection Control Yes
Clinical Management Yes Clinical Manager overseas all clinical aspects as needed.
Updated: 28 Jul 2020
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer respite care to families for their loved ones. Please call for details or a time to view available rooms.
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 28 Jul 2020
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes With ensuite.
Shared Rooms No All rooms are single; however, we can arrange shared rooms for couples. Please contact 384 5046 to enquire.
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted Yes Under supervision
Pets In Residence Yes Birds only
Phone Access In Own Room Yes At the resident (families) cost
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Outings Yes Varied and regular outings
Whānau Room Yes
Māori Kaupapa Yes As per the needs of the individual/whanau.
Residents Committee Yes Regular resident meetings
Newsletter Yes Regular family meetings news letter every 3 months
Policy for management of challenging behaviour Yes
Confused Residents Yes
Updated: 28 Jul 2020
Special Features
Special Features
This is a 41 bed secure dementia unit. Every room has an ensuite. There is a lovely, secure outdoor garden with outdoor seating for residents and their guests to enjoy as they wish. Diversional Therapists provide a range of activities and entertainment for residents.

Brookhaven, which also includes a Rest Home and Retirement Villas, is situated close to the Estuary, beach and the Lyttelton tunnel. We are close to Sumner, Heathcote and Lyttelton, and east Christchurch. We are on a main bus route as well as the main ring road around Christchurch.

Golden Healthcare Group are proud to be local and take the time to assist you in your decision making on where to place your loved ones.
Updated: 28 Jul 2020
Interests & Activities
Interests & Activities
Golden Healthcare Group has a fleet of 8 seater mini vans which are there for residents to be taken on outings from feeding the ducks at the Groynes Park to visiting the New Brighton Club.

Our activity programme includes Arts & Crafts, Bingo, Bowls, Care and Craft, Chapel, Church, Concerts, Cooking, Entertainers, Exercises, Games, Gardening, Jigsaw, Library, Movies, Music, Newspaper reading, Shopping, Videos.
Updated: 28 Jul 2020
Additional Information
Additional Information
Topic Details
Staffing qualifications and details All staff are trained to ACE (Aged Care Education) level or CareerForce LCP Level 4, and in Dementia and challenging behaviours. We have long term staff who have been with us for many years.
Details about meals Excellent home style meals provided, along with delicious morning and afternoon teas.
Associated Complexes Albarosa Dementia, Camellia Court Dementia, Golden Age Retirement Village, Brookhaven Retirement Village, Somerfield Dementia, Hoon Hay Dementia and Hoon Hay House.
Updated: 28 Jul 2020
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Samoan Yes
Tongan Yes
Updated: 28 Jul 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Roman Catholic Yes
(Other comments) Yes We will ensure our residents get access to religious choices.
Updated: 28 Jul 2020
Location Distance Details
Public Transport 0.20 Km on Ferry Road
Shops 0.50 Km Ferrymead shopping centre
Mall 2.00 Km Eastgate Mall (not accessible at present)
Parks 0.00 Km available at the Brookhaven entrance
Library 2.00 Km At Eastgate shopping centre
Updated: 28 Jul 2020
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes It is a requirement that our Diversional Therapists complete the National Certificate in Diversional Therapy.
Aged Care Association New Zealand (ACA) Yes Active membership with HCPNZ
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes Active Membership with RVA
Other details Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 28 Jul 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.