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Ambridge Rose Villa

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At a glance
Ambridge Rose Villa
The Villa
369 Pakuranga Road
Auckland 2010
Postal Address
PO Box 58247
Auckland 2163
Counties Manukau
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Doreen Sami - Nurse Manager - 095762590 (option 3)
Allan & Linda Sargeant - 021467118
Chief Operating Officer
Brian Pullar - 09 576 2590 (option 2)
Other services

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Visitors with limitations - please call us first
Caring for older people is a special privilege and at Ambridge Rose we love every minute of our important responsibility.
The daily caregiving and healthcare requirements of our aged residents are essential, but it is the friendly smile, patience and liveliness that makes the real difference to our big extended family.
We believe we can empower every person to live a happier and healthier life.
To do this, we constantly develop and innovate the ways we provide care – creating brighter lifestyles for older people and spending more time making Ambridge Rose feel like your home.

Your days at Ambridge Rose can be as busy or relaxed as you choose. We provide the options and you can select what appeals to you on any given day.
Our activities team will keep you involved and entertained, or you can enjoy retreating in the privacy of your own surroundings, maybe catching up on the latest news.
When it comes to food, we have our own Executive Chef who plans the menus to meet guidelines provided by a nutrition consultant. All dietary requirements can be catered for.

You can share meal times with others in the spacious dining rooms or maybe you would prefer the privacy of your own room. It’s your choice.
Daily life is a mix of old and new, and you never know what might happen next. You could venture out on a trip to your favourite beach, be entertained by musicians or enjoy a visit from a local childcare centre – our youngest little friends.
Your family and friends are always welcome, and we regularly keep them up-to-date with the happenings at Ambridge Rose.

The Villa is a restored historic home, built in 1931 as the farm homestead for Archie and Gladys (nee Armitage) Millen on their 100-acre town supply dairy farm.
Formerly called Marvon Downs, the 24-bedroom rest home is Ministry of Health Certified. Residents enjoy their own private single rooms, which are bright, airy and welcoming.
Rooms are close to toilets and shower rooms. The front of the home has a sunny deck for all to enjoy and there are small garden retreats that provide privacy in sunny havens.
Residents are assisted with activities for daily living, some personal hygiene care and possibly some mobility assistance. When requiring rest home level care older people would not require high levels of daily nursing and medical care.

We are a family, headed by Allan and Linda Sargeant who are committed to enhancing the care of all older people. Ambridge Rose has been in their family’s care since 2002, and the people have evolved as the needs of our older people have changed.
Many of our staff members’ life-long careers have focused on caring for older people and they love their work. Your clinical team is experienced, highly qualified and they set the standard for the entire caregiving family.
To understand the latest aged-care research and developments, we support professional development and learn from our daily experiences. We have a positive relationship with all district health boards and we have leadership roles in the New Zealand Aged Care Industry Association.
Our staff reflect the culturally diverse community we live in, ensuring you are appropriately cared for in a manner that you would expect and feels familiar. Our family always aims to improve the care we provide to you.

Come and explore The Villa By Ambridge Rose.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 21 Jul 2020
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 25
Vacancy Soon
All enquiries welcome.
Impending vacancy Yes
Premium Room Charges Yes from $15.00/day up to $15.00/day as at 25 May 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 1 Jul 2022
“We’ve had excellent dealings with the nursing staff and nurse assistants. I’ve heard them speaking so nicely to my mother, when they didn’t know I was there. They do their job with good humour and a smile, which is much appreciated by our family.”
Updated: 10 Jul 2020
Type Hours Per Week Status Details
Registered Nurse Yes Registered Nurse on call 24/7.
Healthcare Assistants/Caregivers Yes
Physiotherapist Negotiable
Diversional Therapist 0 Yes
Activities Co-ordinator Yes
Hairdresser Yes Visits once a week.
Podiatrist Yes Visits every 8 weeks
Dietitian Yes Our menus are audited by a professional dietician plus special residents dietary needs assessed on an individual basis.
Accredited Visitors Yes Health and disability advocate visits.
Kaumatua Negotiable Visits on request.
Chaplain/Spiritual Advisor Negotiable We have great support from a variety of religious and community organisations.
Other Personnel Yes We are happy to help residents access whoever and whatever services they require.
Updated: 21 Jul 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
Infection Control Yes
Psychiatric Care Yes Support from MHSOP Counties Manakau DHB.
Clinical Management Yes
Updated: 21 Jul 2020
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Subject to room availability.
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 10 Jul 2020
Feature Status Details
May Bring Own Furniture Yes Rooms are fully furnished. Residents encouraged to bring family photos.
Single Rooms Yes All residents enjoy their own private rooms, which are kept bright, airy and welcoming.
Wifi Yes
Lounges/seating areas Yes For a small home, the seating areas are generous and varied, from the decking at the front and rear of the home to the two small family room sized lounges and the more formal lounge at the front of the home.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Day Programme for day stay clients Yes
Outings Yes Tour bus outings weekly free of charge.
Whanau Room Yes We are very flexible and accommodating,within our means especially with regard to family visiting residents under end of life care.
Newsletter Yes
Policy for management of challenging behaviour Yes Carefully assess and monitor situation as they arise in consultation with family and doctor. If situation not resolved reassessment will be undertaken.
Confused Residents Yes
Updated: 21 Jul 2020
Interests & Activities
Interests & Activities
Our extensive activities programme is planned a month in advance by our Diversional Therapist who is onsite Monday to Friday personally engaging with and encouraging our residents. Activities Assistants compliment the programme 7 days a week. The home has a family atmosphere with staff and visitors often joining in activities with residents.

Many of these fun moments are captured on camera and our Newsletter keeps everyone up to date with their loved ones and "happenings" at the home. Our Newsletter is popular with residents and families, especially family members living overseas.

We strive to meet each resident's well being and enjoyment of life on a daily basis. Listed as part of our Planned Activity Programme are some of the services and/or activities we offer: Activity programme, Advocate, Alzheimer's Society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Breakfast in bed, Bowls, Cards, Care and Craft, Church, Classical Music, CMA, Communicare, Concerts, Craft, Dancing, Digital camera, Email, Entertainers, Entertainment, Exercises, Tai Chi classes, Fax, Flower arranging, Games, Garden, Housie, Indoor Games, Internet, Jigsaw, Library, Lotto, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parkinson's Society, Parties, Picnic facilities, Shopping, Sing-a-longs, Videos, Tour bus trips, Coffee club outings, Stamp collecting.
Updated: 21 Jul 2020
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please see the Manager for details. We have an information pack available on request. Our bed rate is the standard resthome bed rate for the Counties Manakau District Health Board Area.
Staffing qualifications and details The majority of the staff at The Villa have worked here for many years and this makes for stability and continuity for residents. In several instances members of the same family are employed. A staffing ratio policy of 50% full time and 50% part time ensures holidays and sickness are covered by staff trained and familiar to the home and residents. No bureau staff are used. Separate staff are employed for laundry and cleaning duties.
Details about meals There are two dining rooms at the home. As the abilities of the residents vary the smaller dining room beside the kitchen is for those residents who need assistance at mealtimes. Meals are tasty and generous. Cooked on site and served personally by our full time chef or part time cook.
Updated: 10 Jul 2020
Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes
Chinese Yes
Cook Island Maori Yes
English Yes
Fijian Indian Yes
Hindi Yes
Russian Yes
Tamil Yes
Ukranian Yes
Updated: 10 Jul 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Mthly
Non denominational Yes If you have special spiritual request, please inform the registered nurse and your needs will be meet as able.
Roman Catholic Yes Weekly and on request
Updated: 10 Jul 2020
Location Distance Details
Public Transport 0.10 Km Bus stop at front gate.
Shops 0.50 Km Petrol station with convenience store.
Mall 2.00 Km Highland Park and Pakuranga Mall
Parks 1.00 Km There a numerous places for you to visit such as, Lloyd Elsmore, recreational centre,Howick Historical Village.
Library 2.00 Km Highland Park and Pakuranga Mall
Updated: 10 Jul 2020
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
Care Association New Zealand Yes
New Zealand Aged Care Association (NZACA) Yes
Approved provider of Professional Development and Recognition Programme Care Association New Zealand New Zealand Aged Care Association (NZACA)
Updated: 10 Jul 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.