ContinenceCare
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At a glance

- Name
- ContinenceCare
- Category
- Continence
- Address
- Hastings
- Regions
- Nationwide
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
Photos
Downloads
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Preview | File | Description |
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If you are not sure what product to order, our Product Finder is here to help. Get a list of personalised recommendations and order FREE samples by answering few simple questions. Start the Product Finder Questionnaire here.
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We have many years experience in the provision of specialist care services and we are 100% New Zealand owned & operated.
If you have a query related to incontinence for yourself, family member or friend, we can help you. Our focus is on supporting you with any continence care-related issue.
Phone 0800 72 38 72
(Monday to Friday 9am - 4pm)
Testimonials
Fantastic product. Very high absorbency and at a good price for how many you get in a pack. - Vicky P. The price of supermarket products are creeping up quite significantly so it was nice to find a affordable alternative. I was pleasantly surprised at how easy the website was to use. - Nikki B. Most impressed with product - changed my life significantly. I was also impressed with the service I received from Angela, she was a real angel. 12 out of 10 for both. - John E. Very pleased with the product, and fast delivery! - Heather B. So happy with the quality of this product, and super-impressed by the speed with which orders are processed and delivered, and with the discreet packaging! Thank you! - Norma N. |
Updated: 5 Aug 2025 |
Service Description
Specialist discreet incontinence product home delivery service. We supply a comprehensive range of high quality disposable incontinence products and accessories for your lifestyle, discreetly delivered direct to your home. If you have a query related to incontinence for yourself, family member or friend, we can help you. + Free samples available + SuperGold Card offers + Save more with auto-ship subscriptions + We can match your current products |
Updated: 5 Aug 2025 |
Suburbs/Districts/Towns Serviced
Nationwide New Zealand Northland Auckland Waikato Coromandel Bay of Plenty East Coast Gisborne Hawke's Bay Wairarapa Manawatu Whanganui Taranaki Horowhenua Wellington Tasman Nelson Marlborough Canterbury West Coast Otago Southland |
Updated: 25 Jul 2025 |
Meeting the needs of older people
Through our experience working as Registered Nurses with continence and care-related issues we saw the potential for better products for Kiwis, and so ContinenceCare was born. We looked at the best incontinence products from around the world, and our ADVANCE® range offers superior absorption and greater comfort within a discreet design. This all delivers exceptional protection that you can trust every day. We now serve thousands of New Zealanders with our specialist discreet incontinence product home delivery service. |
Updated: 5 Aug 2025 |
Access
Access | Status | Details |
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A mobile service | No | Delivery only |
Easy access | No | Delivery only |
Updated: 5 Aug 2025 |
After Hours
After Hours | Status | Details |
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After Hours | Yes | 24/7 Online Store Phone support available 9am - 4pm Monday to Friday, excluding Public Holidays |
Updated: 25 Jul 2025 |
Continence
Type of service | Status | Details |
---|---|---|
Education/Advise | Yes | |
Products | Yes | |
Updated: 5 Aug 2025 |
Payment
Payment | Status | Details |
---|---|---|
SuperGold Card Discount | Yes | |
Payment required | Yes | |
Updated: 5 Aug 2025 |
Languages Spoken
Language | Status | Details |
---|---|---|
English | Yes | |
Updated: 5 Aug 2025 |
What's New
![]() Why Your Bladder Might Feel Different in Winter – And What You Can Do About ItFor many Kiwis managing incontinence, winter can bring unexpected changes – more urgency, less warning, or find that managing your routine feels unexpectedly different. It’s not just in your head. Cold weather can affect bladder behaviour, muscle control, skin health, and even your hydration levels. Understanding what’s happening, and why, can help you feel more in control this season. 1. Cold triggers real changes in how your bladder behavesYour body responds to cold by tightening blood vessels and redirecting blood flow to essential organs – a process called vasoconstriction. That might sound technical, but it affects something very practical: it makes your kidneys produce more urine. The result? You might feel the urge to go more often, especially in the morning or after being outside. This is known as cold-induced diuresis, and it can be especially frustrating for people with bladder sensitivity or existing continence needs. Layer that with pelvic floor muscles naturally tensing in response to cold, and you’ve got a combination that can make controlling urgency, or reaching the toilet in time, feel more difficult than usual. 2. Hydration needs don’t disappear just because it’s winterIn cooler weather, many people drink less without realising. You may not feel as thirsty, and if you're managing continence, it might seem logical to reduce your intake. But this can actually backfire. When you’re dehydrated, your urine becomes more concentrated – darker in colour and higher in acidity. That can irritate the bladder lining, increasing urgency or even causing discomfort. In some cases, it may also lead to more noticeable odours or skin irritation. The solution isn’t drinking more water all at once, but maintaining a steady intake throughout the day. Warm fluids like herbal teas or diluted broths can be easier to manage if you’re cold – and they help your bladder stay calm and well-regulated. 3. Skin needs extra care in winter – especially with absorbent productsIndoor heating, lower humidity, and cold air all contribute to dry, sensitive skin. For people using pads, briefs, or other absorbent products, that dryness can be made worse by close contact, moisture build-up, or friction. In winter, skin doesn’t always show irritation in obvious ways – especially in areas like the inner thighs, lower back, or under incontinence products. That’s why it’s important to use breathable products, maintain a regular change routine, and consider adding a fragrance-free barrier cream or a gentle cleansing wipe like those in the Advance® hygiene range to your care routine. Good continence care doesn’t stop with what you wear – it’s also how you look after the skin underneath. ContinenceCare offers products, tools, and advice to help you stay comfortable and confident all year round. Whether you’re adjusting to seasonal changes or reassessing what works best for your body, we’re here to help. Our Advance® products are designed with comfort, confidence, and discretion in mind — all year round. Try our Product Finder Tool, or give our team a call – we’re happy to talk through your options. |
Updated: 29 Aug 2025 |
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