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Stillwater Lifecare & Village

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Information Pack
At a glance
Vacancy
Yes
Levels of Care Offered
Rest Home
Name
Stillwater Lifecare & Village
Category
Care Suite
Address
60 Templemore Drive
Richmond
Richmond 7020
Postal Address
Same as above
Region
Nelson Marlborough
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Stephanie Murch - 0272653365
Owner
Heritage Lifecare
Other services
Photos
gallery image 1
Tap to view all photos 1/8

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Visitors as usual (but not if you're unwell or recently returned from overseas)
At Stillwater, you are at home with us.

We are a friendly, caring community. Become part of our Stillwater family and be cared for by our wonderful staff, whilst making new friends.

Our cosy, modern Care Suites offer the independence of your own apartment, with the added confidence of knowing that help is there whenever you need it.

We have a range of levels of care, so if your health needs change, we can care for you now and into the future.

Light, bright and welcoming, Stillwater is set amongst beautifully landscaped gardens, just a hop, skip and jump from the Richmond township where you’ll find all the essentials such as a pharmacy and library.

At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.

Photos are representative of Heritage Lifecare.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 24 Jan 2024
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 19
Levels of care offered in Care Suites Rest Home
Vacancy Yes
Impending vacancy Yes
Short stay considered No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No
Updated: 24 Apr 2024
Testimonials
Testimonials
“It was an easy decision coming here, the staff are friendly, and they really care about your wellbeing. They just can’t do enough for you”. Len, Heritage Resident

“I like it here; I wouldn’t want to be anywhere else”. Pauline, Heritage Resident

"There’s always something to smile about". Roy, Heritage Resident
Updated: 24 Jan 2024
Agent's Details
Agent's Details
Details
Name Stephanie Murch
Mobile 027 265 3365
Email View Email Address
Updated: 17 Apr 2024
Statutory Supervisor's Details
Statutory Supervisor's Details
Details
Name Covenant Trustee Services Limited
Address Level 6, 191 Queen Street
City/Town Auckland
Phone (09) 302 0638
Updated: 24 Jan 2024
Solicitor's Details
Solicitor's Details
Details
Name Heritage Lifecare
Address PO Box 13223, Johnsonville
City/Town Heritage Lifecare Wellington 6440
Phone 04 901 2310
Email View Email Address
Updated: 24 Jan 2024
Subsidy Details
Subsidy Details
Talk to us to find out if you are eligible for a subsidy.
Updated: 24 Jan 2024
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Available by referral.
Occupational Therapist Yes Available by referral.
Social Worker (on site) Yes Available by referral.
Diversional Therapist Yes
Activities Co-ordinator Yes
Podiatrist Yes A podiatrist visits regularly.
Dietitian Yes Our menu’s are approved by Dieticians.
Accredited Visitors Yes Available by referral.
Kaumatua Yes We can arrange visits from local Kaumatua.
Chaplain/Spiritual Advisor Yes We can arrange visits from local religious groups.
Other Personnel Yes We have a wide range of personnel. Should you require services outside our home, we can assist.
Updated: 24 Jan 2024
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
End of Life/Palliative Care Yes Please enquire with a description of your Palliative Care needs.
Clinical Management Yes Our Clinical Services Manager provides clinical oversight.
Other Specialties Yes Please enquire with a description of your individual healthcare needs.
Updated: 24 Jan 2024
Features
Features
Feature Status Details
May Bring Own Furniture Yes We encourage you to bring your furniture, to personalise your new home.
Ensuite Yes
Alcohol Permitted Yes
Gay / LGBT IQ Friendly Yes
Updated: 24 Jan 2024
Special Features
Special Features
At Heritage, our village reflects the residents who chose us, the local communities around us and the people that support and work for us. You are at home with us.
Updated: 24 Jan 2024
Interests & Activities
Interests & Activities
We are committed to providing a meaningful and flexible range of activities and events to meet the abilities and interests of our residents, considering their individual needs and cultural beliefs.

When you make Stillwater your home, we conduct an assessment with you and your whanau to identify your individual interests and their physical, cultural, creative, intellectual and social needs. We then develop an individualised activities plan to meet your needs.
Updated: 24 Jan 2024
Additional Information
Additional Information
Topic Details
Details about meals Our menus are all approved by a Dietician.
Visitor information We welcome visitors into our home.
Internet access Free WiFi for residents and guests is available in the Care Home.
Associated Complexes Stillwater is part of the Heritage Lifecare group of care homes and villages across the country, from Invercargill to Whangarei. We have over 2,500 beds nation-wide and 500 independent living units.
Updated: 24 Jan 2024
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Yes
German Yes
Gujarati Yes
Hindi Yes
Italian Yes
Thai Yes
Other Information Yes We welcome all cultures and have a wide range of different languages spoken. We are also able to assist with translation services. Talk to us about your language needs.
Updated: 24 Jan 2024
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We welcome all religions and have access to local religious groups and services. Talk to us about your needs.
Updated: 24 Jan 2024
Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Other Yes We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs.
Updated: 24 Jan 2024
Distances
Distances
Location Distance Details
Public Transport 0.80 Km The nearby public bus service goes to the town centre.
Shops 1.00 Km A variety of local stores are within short driving distance.
Mall 1.90 Km The local town centre has a range of shops and amenities.
Parks 0.60 Km Parks and recreational sights are within driving distance.
Library 2.30 Km The local library is located within the town centre.
Updated: 24 Jan 2024
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 24 Jan 2024

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.

In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.