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Cantabria Lifecare & Village

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Information Pack
At a glance
Vacancy
Yes
Levels of Care Offered
Rest Home
Name
Cantabria Lifecare & Village
Category
Care Suite
Address
369 Old Taupo Rd
Springfield
Rotorua 3015
Postal Address
Same as above
Region
Lakes
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Sian Blair
Owner
Heritage Lifecare
Other services
Photos
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Tap to view all photos 1/10

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Visitors as usual (but not if you're unwell or recently returned from overseas)
At Cantabria, you are at home with us.

We are a friendly, caring community. Become part of our Cantabria family and be cared for by our wonderful staff, whilst making new friends.

Our cosy, modern Care Suites offer the independence of your own apartment, with the added confidence of knowing that help is there whenever you need it. Built in 2022/23, they have a modern, homely feel.

We have a range of levels of care, so if your health needs change, we can care for you now and into the future.

Well-known in Rotorua for ensuring our residents feel that this is ‘their home’, Cantabria is set amongst beautifully landscaped gardens just a distance from the town centre where you’ll find all the essentials and more.

At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.

Photos are representative of Heritage Lifecare.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 18 Jan 2024
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 8
Levels of care offered in Care Suites Rest Home
Vacancy Yes
Please contact our team for more information
Impending vacancy Yes
Short stay considered No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No
Updated: 12 Apr 2024
Testimonials
Testimonials
A former teacher and Deputy Principal at Rotorua Girls High and one of the first guidance counsellors in New Zealand, Jan came to Cantabria so she could get the care she needed.

She chose Cantabria because ‘you feel as if you’re still part of the community.’ “You can see the trees and the golf course, and it’s easy for my friends to come and take me out.

You’re right in the middle of everything.” Jan says life here is surprisingly busy. “I’ve got a lot of friends, I enjoy the quizzes and I belong to the book club – the library delivers every other Wednesday.”
Updated: 18 Jan 2024
Agent's Details
Agent's Details
Details
Name Vincent John
Mobile 027 297 4057
Email View Email Address
Updated: 18 Jan 2024
Statutory Supervisor's Details
Statutory Supervisor's Details
Details
Name Covenant Trustee Services Limited
Address Level 6, 191 Queen Street
City/Town Auckland
Phone 09 302 0638
Updated: 18 Jan 2024
Solicitor's Details
Solicitor's Details
Details
Name Heritage Lifecare
Address PO Box 13223, Johnsonville
City/Town Wellington, 6440
Phone 04 901 2310
Email View Email Address
Updated: 18 Jan 2024
Subsidy Details
Subsidy Details
Talk to us to find out if you are eligible for a subsidy.
Updated: 18 Jan 2024
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Available by referral.
Occupational Therapist Yes Available by referral.
Social Worker (on site) Yes Available by referral.
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes Cuts and colours, perms and sets - they are all available in our adjoining care home salon. Our hairdresser has a long association with Cantabria and looks forward to seeing you.
Podiatrist Yes A podiatrist visits regularly.
Dietitian Yes Our menus are approved by Dieticians.
Kaumatua Yes We can arrange visits from local Kaumatua.
Chaplain/Spiritual Advisor Yes We can arrange visits from local religious groups.
Other Personnel Yes We have a wide range of personnel. Should you require services outside our home, we can assist.
Updated: 18 Jan 2024
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Bariatric (Care of the very overweight) Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes Regular visits to Cantabria are carried out by our Continence Advisor who also provides on-going education for our team. Continence products come is a range of sizes so all residents are individually assessed and the appropriate product is allocated
Stomal Therapy Yes We provide informed nursing care and a range of products to meet your individual needs
Infection Control Yes Infection control is prioritised to maintain a safe environment for residents, staff and visitors. We provide regular training for our staff and have a Infection Control Officer who leads a monthly committee of staff to ensure compliance to our policies
Community Health Yes We work with Community-based Healthcare teams as and when required as they provide us with support and a genuine desire to assist
Clinical Management Yes
Updated: 18 Jan 2024
Features
Features
Feature Status Details
May Bring Own Furniture Yes We encourage you to bring your furniture, to personalise your new home.
Ensuite Yes
Alcohol Permitted Yes
Gay / LGBT IQ Friendly Yes
Updated: 18 Jan 2024
Facility Features
Facility Features
Feature Status Details
Social/Recreational Programme Yes
Community Complex Yes
Emergency Call System Yes
Newsletter Yes
Outings Yes
Lounges Yes
Gardens Yes
Updated: 18 Jan 2024
Special Features
Special Features
Our cosy, modern Care Suites offer the independence of your own apartment, with the added confidence of knowing that help is there whenever you need it.
Updated: 18 Jan 2024
Interests & Activities
Interests & Activities
We are committed to providing a meaningful and flexible range of activities and events to meet the abilities and interests of our village residents, considering their individual needs and cultural beliefs.

There is always lots going on in the village, and you can do as much, or as little, as you like.
Updated: 18 Jan 2024
Additional Information
Additional Information
Topic Details
Details about meals Our menus are all approved by a Dietician.
Visitor information We welcome visitors.
Associated Complexes Cantabria is part of the Heritage Lifecare group of care homes and villages across the country, from Invercargill to Whangarei. We have over 2,500 beds nation-wide and 500 independent living units.
Updated: 18 Jan 2024
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Yes
Filipino Yes
Hindi Yes
Māori - Te Reo Yes
Samoan Yes
Other Information Yes We welcome all cultures and have a wide range of different languages spoken. We are also able to assist with translation services. Talk to us about your language needs.
Updated: 18 Jan 2024
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We are able to accommodate our residents' spiritual needs as requested. A spiritual advisor, chaplaincy and church services are available.
Updated: 18 Jan 2024
Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Other Yes We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs.
Updated: 18 Jan 2024
Distances
Distances
Location Distance Details
Public Transport 0.50 Km A bus stops on the half hour and takes you into town
Shops 1.00 Km A lovely shopping centre is just down the road. Footpath friendly, this small area houses a bakery,dairy, hairdresser, liquor outlet and a Chinese takeaway.
Mall 6.00 Km The Central Shopping Mall is well supported with retail outlets, banks and a food court as well as housing The Warehouse
Parks 2.00 Km Linton Rose Garden is a delightfully fragrant spot in Summer and is the venue for many weddings. The Government Gardens situated in the middle of town is a gorgeous spot and well worth a visit
Updated: 18 Jan 2024
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village?
Updated: 18 Jan 2024

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.

In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.