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Summerset by the Lake (Taupo) - Serviced Apartments

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Information Pack
At a glance
Vacancy
Yes
Levels of Care Offered
Rest Home
Name
Summerset by the Lake (Taupo)
Category
Care Suite
Address
Summerset by the Lake
2 Wharewaka Road
Wharewaka
Taupō 3330
Region
Lakes
Phone
View Phone Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Kate Rogoz - 07 378 6731
Owner
Summerset Group
Clinical Manager
Sini Paul - 021 0204 4560
Clinical Manager
Rebecca Koopu - 07 985 5075
Other services
Media
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Summerset serviced apartments are ideal for over 70's who are living independently at the moment but would feel more confident with support close at hand. These modern, mobility friendly apartments are warm, comfortable and full of features that make them easy to live in.

With options for both couples and singles, serviced apartments offer a generous double bedroom, spacious separate living area with kitchenette, and an ensuite with accessible shower, grab rails and slip resistant flooring.

Serviced apartments come with the confidence of extra care and support on hand. Our range of service packages cover help with housekeeping, meals and personal care. And, if you've been assessed as needing rest home level care, there's no need to move. This can be provided in your serviced apartment.

When you're living in a Summerset serviced apartments, it's easy to meet friends and family for coffee at our Divine Café and enjoy the facilities including our communal lounge, library, computers, pool table, exercise room, hairdresser and all-weather bowling green. And, if you're keen to get involved, there are regular activities and events to keep you busy.

To find out more, please call our Sales Manager, Kate Rogoz, on (07) 376 9470 for more information or request our free information pack by clicking on the button at the top of the screen.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 3 Nov 2022
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 18
Levels of care offered in Care Suites Rest Home
Vacancy Yes
Serviced apartment with package of care or rest home level
Impending vacancy No - Serviced apartments available
Short stay considered No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No
Updated: 19 Apr 2024
Testimonials
Testimonials
"My mum moved to Summerset by the Lake Care Centre in August 2021. The care team's attention to her physical, medical and wellbeing needs has greatly enhanced her quality of life and I'm extremely grateful to the Summerset by the Lake family for their wonderful care of Mum. She's in better health and spirits than ever! Thank you." Wendy Cooper
Updated: 3 Nov 2022
Composition of Village
Composition of Village
Type Details
Serviced Apartment (1 Bedroom)
Total18
Low Price$329,000
High Price$329,000
Tenure TermsLicence to Occupy
Surrender DetailsDeferred Management Fee
Service Charge DetailsWeekly village fee and service package
Nursing Care DetailsCare up to rest home level. Please talk to us about costs and subsidies that may be available.
Single level Apartments (1 Bedroom)
Total14
Low Price$370,000
High Price$414,000
Tenure TermsORA
Updated: 3 Nov 2022
Agent's Details
Agent's Details
Details
Name Kate Rogoz - Sales Manager
Address 2 Wharewaka Road
City/Town Taupo
Company Summerset by the Lake - Taupo
Email View Email Address
Updated: 9 Nov 2022
Statutory Supervisor's Details
Statutory Supervisor's Details
Details
Name Public Trust
Address P O Box 5067
City/Town Wellington
Phone 0800 371 471
Updated: 3 Nov 2022
Solicitor's Details
Solicitor's Details
Details
Name Summerset Legal
Address Level 27, Majestic Centre 100 Willis Street
City/Town Wellington
Company Summerset Group Holdings Limited
Phone 04 894 7320
Fax 04 894 7319
Email View Email Address
Updated: 3 Nov 2022
Subsidy Details
Subsidy Details
Ministry of Health Certified Care Centre. If you need long-term residential rest home care in your serviced apartment, you may be able to get a Residential Care Subsidy from the Ministry of Health. This subsidy helps with the cost of care. It's paid directly to the rest home by the Ministry of Health.
Updated: 3 Nov 2022
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes
Diversional Therapist Yes Recreational therapist is undergoing study for the full DT qualification
Activities Co-ordinator Yes
Hairdresser Yes Hairdresser in our salon. By appointment.
Podiatrist Yes On request
Other Personnel Yes
Updated: 3 Nov 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Bariatric (Care of the very overweight) Yes To be discussed with the Care Centre Manager
IV Antibiotic Capability Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes We work with the Community Allied Health Team
ACC Rehabilitation Yes These contracts are person centred and individualised
Tracheotomy Care Yes To be discussed with the Care Centre Manager
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Updated: 13 Dec 2023
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes In some cases, this is dependent on the size of the room chosen
Ensuite Yes
Pets In Residence Yes We welcome pets as visitors as long as they are well managed.
Phone Access In Own Room Yes We recommend you bring a cellphone.
Wifi Yes Wifi available in communal areas
Resident can adjust heating in own room Yes Dependent on the care suite/apartment chosen
Lounges/seating areas No We have a divine cafe in our village for all residents and their families
Cafe Yes
Gay / LGBT IQ Friendly Yes Everyone is welcome in our homes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes There are weekly bus outings. Residents take turns to go on outings so that everyone has an opportunity.
Whānau Room Yes We encourage families to use this room.
Māori Kaupapa Yes We have culturally appropriate services in care, we work in partnership with the whanau to ensure a person centred service for our māori residents.
Family Committee No We have regular family and friends meetings where residents' families are invited to attend. When a resident moves into Care, we send out a Move In Survey to their family to check everything went well & they got the info they needed. We send satisfaction surveys to resident's families as well for their views.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes A designated smoking area will be provided for care residents by the Village Manager
Semi-Secure Yes We provide a safe and secure environment for our residents
Updated: 13 Dec 2023
Facility Features
Facility Features
Feature Status Details
Social/Recreational Programme Yes Our Activities Coordinator and Recreational Therapist have a great range of events, outings and activities on offer throughout the week.
Community Complex Yes Multi functional, providing a range of social spaces for activities and events.
24 Hour Security Yes After hours gates, secure fencing and staff on site around the clock ensures our villages are secure at night.
Emergency Call System Yes All apartments have call buttons throughout and are monitored 24/7 by trained staff.
Newsletter Yes Monthly newsletter. Friday flyers with reminders.
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Outings Yes Many and varied outings are available for all residents who want to take part.
Transport Available Yes The village has a courtesy van for outings and activities.
Restaurant Yes We have the fabulous Divine Café which offers café food and beverages. Family and friends are welcome.
Gay / LGBT QI Friendly Yes
Fitness Complex Yes Small gym. Exercise classes in Care Centre lounge. We also have an all-weather bowling green.
Spa Pool Yes Therapeutic salt spa pool
Craft Room Yes Within recreation hall. We also have a residents' workshop.
Library Yes The village has a large library with lots of contemporary reading material as well as the local newspaper. The library has computers with internet access, as well as a large selection of puzzles and games.
Games Room Yes Billiard room
Chapel No Interdenominational services held in the sunroom of our Care Centre
Lounges Yes Within the Village Centre there are lots of areas for relaxing in, with family, friends, for happy hours and various meetings. The lounges are well appointed and very comfortable.
Gardens Yes The village has a communal vegetable garden for our green-fingered residents.
Other details Yes Pool table, residents' bar, barbeque facilities, residents' workshop, hair salon, all-weather bowling green, petanque, piano.
Updated: 3 Nov 2022
Special Features
Special Features
Boutique style care centre, comprising 18 beautifully appointed serviced apartments and a respite room.
Updated: 3 Nov 2022
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Alzheimer's Society, Big print books, Bingo, Board games, Care and Craft, Children, Concerts, Entertainment, Exercises, Flower arranging, Happy Hour, Minibus, Newspaper reading, Outings, Quizzes, Sing-a-longs
Updated: 3 Nov 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not While most of the services we provide are included in your daily care fee such as meals and Caregiver assistance, you may require specialist or extra products or services. Additional services for which additional charges may be incurred, include but are not limited to services like Audiologists, Dentists, Hairdressers, Dry cleaning, Podiatry. Please speak to the Care Centre Manager if you have any questions.
Staffing qualifications and details Village Manager, Clinical Manager, Enrolled Nurse, Qualified Caregivers, Chef, Café Supervisor, Cafe Assistant, Office Manager, Activities Coordinator/Diversional Therapist, Property Officer, Property Assistant, Head Gardener,
Details about meals Summerset offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce.
Recreational opportunities Onsite Diversional and Recreational Therapists plan and deliver a range of therapeutic recreation programmes that take into account your personal preferences.
Internet access Wife is available in common areas
Transport We have a Summerset van and can arrange other transport as required.
Updated: 13 Dec 2023
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes Some staff
Māori - Te Reo Yes Some staff
Updated: 3 Nov 2022
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Updated: 3 Nov 2022
Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Vegetarian Yes
Updated: 3 Nov 2022
Distances
Distances
Location Distance Details
Public Transport Connector bus free with Gold Card, from gate
Shops 6.00 Km
Mall 0.15 Km
Library 6.00 Km Library bus visits monthly
Updated: 3 Nov 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details No Toitu Carbon Zero Certified, Accredited Dementia Friendly Organisation, 2024 Readers Digest Quality Service Award winners, Diversity and Inclusion
Approved provider of Professional Development and Recognition Programme Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 13 Dec 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.

In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.