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Possum Bourne Retirement Village Care Centre

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Information Pack
At a glance
Vacancy
No
Levels of Care Offered
Name
Possum Bourne Retirement Village Care Centre
Category
Care Apartment
Address
5 Lisle Farm Drive
Pukekohe
Pukekohe 2120
Postal Address
5 Lisle Farm Drive
Pukekohe 2120
Region
Counties Manukau
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Wendy Stanton - 09 238 0370
Owner
Ryman Healthcare - 0800 588 222
Clinical Manager
Anna Streatfield - 09 238 0370
Other services
Media
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors with limitations - please call us first
Winner: 2022 Trusted Brand Aged Care & Retirement Villages

At Possum Bourne Retirement Village, we’re dedicated to caring for you now and into your future. One in five Ryman Healthcare residents lives in a serviced apartment – and it’s easy to see why. You have the independence of living in your own home with help as you need it.

As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care.
Providing the full range of living and care options is just one of Ryman’s points of difference.

When Ryman Healthcare was founded over 35 years ago, our co-founder Kevin Hickman thought about what he’d want for his own mother. He set one simple standard for the care we provide: It’s got to be good enough for Mum.

Today, we not only uphold that same standard, we continue to raise the bar in retirement living and aged care.

Serviced apartments are in the heart of the village, with easy access to everything Possum Bourne has to offer.

Leading innovation is something that Ryman villages are becoming renowned for. Our seasonal Delicious menu is made fresh on site by in-house chefs. As a serviced apartment resident, you will enjoy a home-cooked main meal every day. You can choose from three main courses, including a vegetarian option. We also cater for special dietary requirements.

Ryman offer some of the most resident-friendly and transparent terms in Australasia, with agreements written in plain language so they are easy for everyone to understand.

Our base weekly fee is fixed for the entire time you occupy your serviced apartment, guaranteed.* And our deferred management fee is capped at 20 percent – one of the lowest in the retirement sector.

We’ve developed our own ACC accredited Triple A exercise programme. Catering for all ability levels, this free programme improves strength, balance and mobility. Our Engage activities programme provides events and activities for residents, such as the weekly Happy Hour, arts and crafts, and outings in the village van.

Having daily activities and events to look forward to, combined with a friendly village environment, is what life is all about. It’s those moments of shared joy and laughter. Because At Ryman villages, we create the kind of community that our residents grew up in – connected and caring.

Serviced apartments have a kitchenette with a fridge-freezer and microwave, a separate bedroom, and a private ensuite. The call bells mean help is always there, as they are monitored 24 hours a day by on-site staff.

Amenities include a café, all-weather bowling green, indoor heated swimming pool, spa, library, gymnasium, hair and beauty salon, and bar.

We’ve won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award eight times. And we’ve been awarded the gold medal seven times in the Reader’s Digest Quality Service award.

Of all the large providers (with 15 villages or more) in New Zealand, Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health. Possum Bourne is one such village that has achieved this ‘gold standard’ in care.

The lifestyle at Possum Bourne Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare Ryman terms with other retirement village providers, find out what care options they provide for the future, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of village lifestyle, and whether you can see yourself living there.

We look forward to introducing you to our wonderful community.

*Some conditions apply
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 14 Mar 2022
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 30
Levels of care offered in Care Apartments
Vacancy No
0
Impending vacancy No - 0
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown
Updated: 11 Aug 2022
Agent's Details
Agent's Details
Details
Name Jo Clare
Address 5 Lisle Farm Drive, Pukekohe
City/Town Auckland
Company Possum Bourne Retirement Village
Phone 09 238 0808
Email View Email Address
Updated: 12 Jul 2022
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes Our registered and enrolled nurses are responsible for the supervision and delivery of high quality nursing care to all care residents. The clinical manager and unit coordinators oversee our trained carers and registered nurses in the exceptional delivery of our daily care.
Enrolled Nurse Yes Our dedicated team of enrolled nurses provide high quality nursing care to all care residents.
Physiotherapist Yes A physiotherapist is available on a medical referral basis.
Hairdresser Yes We have a fully equiped hairdressing salon on site, with services available to residents for a reasonable fee. Appointments can be booked through reception or with the help of a care assistant.
Podiatrist Yes A podiatrist visits the village regularly, and care residents are treated on a medical referral basis.
Other Personnel Yes Should the services of a specialist be required we will assist residents in accessing the appropriate people to meet their requirements.
Updated: 12 Jul 2022
Features
Features
Feature Status Details
Ensuite Yes All serviced apartments include an ensuite.
Alcohol Permitted Yes Residents are welcome to socialise as and when they please. We hold a popular happy hour each week. Low-alcohol and alcohol-free beverages are also available.
Pets In Residence Yes By negotiation.
Wifi Yes We have free WiFi operating throughout the village centre.
Cafe Yes We have a village café on site where residents and families can enjoy barista-made coffee and fresh cabinet food daily.
Gay / LGBT IQ Friendly Yes
Outings Yes Regular outings are held and provided by our two vans on site. We encourage residents to maintain contact with individuals and groups throughout the community.
Residents Committee No Our village hosts resident meetings every second month. These are an opportunity for residents to meet and express any concerns, and to share happy moments.
Family Committee No Relatives meetings are held every 6 months to keep everyone updated on what is happening in the village, and are an opportunity for family members to raise any issues or concerns. Relatives receive a written invitation to their meetings and residents are notified via their activity calendar when the meetings are due to take place.
Newsletter Yes A regular newsletter is circulated providing updates on village activities and exciting news.
Updated: 12 Jul 2022
Facility Features
Facility Features
Feature Status Details
Social/Recreational Programme Yes Ryman Engage – our activities programme – is about embracing opportunities and activities that are thoughtfully planned, and age and ability appropriate. This free programme makes the most of our beautiful amenities. Firm favourites include bowling events and our weekly complimentary Happy Hour.
24 Hour Security Yes A security guard will undertake patrols at various times overnight.
Emergency Call System Yes Call bells mean help is always there, as they are monitored 24 hours a day by on-site staff.
Newsletter Yes A regular newsletter is circulated providing updates on village activities and exciting news.
Pets In Residence Yes By negotiation.
Outings Yes Regular outings are held. We encourage residents to maintain contact with individuals and groups throughout the community.
Transport Available Yes Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy.
Gay / LGBT QI Friendly Yes
Swimming Pool Yes Our large indoor swimming pool is a popular attraction for residents and family members alike.
Craft Room Yes Our craft room and workshop are often in use by residents working on projects big and small.
Library Yes The library is located in the village centre and houses a collection of small and large print books. Residents may borrow these books at any time.
Lounges Yes Our village has a number of spacious, quiet and comfortable seating areas for residents and family members to enjoy.
Gardens Yes Our village grounds are expertly landscaped and gardens are maintained to a high standard. Our gardeners work to a design and planting schedule. This is planned carefully around the seasons and is aimed at ensuring the gardens are colourful and looking their best all year round.
Updated: 12 Jul 2022
Special Features
Special Features
The complimentary Ryman Engage programme provides residents with a variety of activities that cover all aspects of wellbeing considered important for quality of life. These include physical activity, social engagement, intellectual stimulation, creativity and embracing culture and spirituality.

Triple A is our award-winning exercise class on offer to residents, designed to maintain and improve strength and balance, heart health and fitness and range of movement. We offer classes to suit all activity levels, even seated classes for those who are less mobile. Regular exercise benefits everyone, regardless of age, and evidence shows that it is never too late to make real fitness gains.
Updated: 12 Jul 2022
Interests & Activities
Interests & Activities
Activity programme, Advocate, Art, BBQ, Big print books, Billiards, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Concerts, Cooking, Dancing, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Happy Hour, Indoor Games, Internet, Jigsaw, Lectures, Library, Massage, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parties, Pianist, Picnic facilities, Pool, Pool table, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Sky TV, Spa, Swimming, Theatre, Vegetarian, Videos
Updated: 12 Jul 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact management for details.
Staffing qualifications and details We encourage our team to take up opportunities to study Level 2 to 4 qualifications under the NZQA framework. Scholarships are offered to support further education. Our new Micro-Credential offers specialised education in dementia care.
Visitor information Visitors are welcome any time, we simply ask that they are respectful of the privacy of other residents. Current Covid protocols may require specific visitor timings, please speak to village management for further information.
Recreational opportunities Each month residents are provided with a calendar that outlines our regular programmes, along with a variety of fun special events. We welcome input and feedback from residents and families in deciding our calendar of events.
Transport Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy.
Associated Complexes We are a part of the Ryman Group of retirement villages and care facilties.
Updated: 12 Jul 2022
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Other Information Yes Should English not be your first language, we will make every endeavour to ensure we are able to understand you and your needs. We will also ensure an interpreter (or other) is available on request as required.
Updated: 12 Jul 2022
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Inter denominational Yes Services are held weekly and all are welcome to attend.
(Other comments) Yes We will endeavour to meet individual resident's needs as requested.
Updated: 12 Jul 2022
Distances
Distances
Location Distance Details
Shops We have a shop on premises in the village which stocks toiletries, confectionary and other small items.
Mall The township of Pukekohe is a 5 minute drive away where you will find the Countdown and Pak’n Save supermarkets.
Library Residents are welcome to visit the village library at any time. A mobile library service is also provided by the activities team.
Updated: 12 Jul 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes All of Ryman Healthcare’s New Zealand villages, from Whangarei to Invercargill, have gained Dementia Friendly Accreditation as recognised by Alzheimers New Zealand.
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 12 Jul 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.

In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.

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