Cantabria Lifecare & Village
At a glance
- Vacancy
- Soon
- Levels of Care Offered
- Rest Home
- Name
- Cantabria Lifecare & Village
- Category
- Care Suite
- Address
- 369 Old Taupo Road
Springfield
Rotorua 3015 - Postal Address
- Same as above
- Region
- Lakes
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Sian Blair
- Owner
- Heritage Lifecare - 0800 786 589
Other services
Photos
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Downloads
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|---|---|---|
 Cantabria Lifecare Care Suite Brochure
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At Cantabria, you are at home with us.
We are a friendly, caring community. Become part of our Cantabria family and be cared for by our wonderful staff, whilst making new friends.
Our cosy, modern Care Suites offer the independence of your own apartment, with the added confidence of knowing that help is there whenever you need it. Built in 2022/23, they have a modern, homely feel.
We have a range of levels of care, so if your health needs change, we can care for you now and into the future.
Well-known in Rotorua for ensuring our residents feel that this is ‘their home’, Cantabria is set amongst beautifully landscaped gardens just a distance from the town centre where you’ll find all the essentials and more.
At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.
Photos are representative of Heritage Lifecare.
We are a friendly, caring community. Become part of our Cantabria family and be cared for by our wonderful staff, whilst making new friends.
Our cosy, modern Care Suites offer the independence of your own apartment, with the added confidence of knowing that help is there whenever you need it. Built in 2022/23, they have a modern, homely feel.
We have a range of levels of care, so if your health needs change, we can care for you now and into the future.
Well-known in Rotorua for ensuring our residents feel that this is ‘their home’, Cantabria is set amongst beautifully landscaped gardens just a distance from the town centre where you’ll find all the essentials and more.
At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.
Photos are representative of Heritage Lifecare.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 28 Jan 2025 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 8 |
| Levels of care offered in Care Suites | Rest Home |
| Vacancy | Soon |
| Please contact our team for more information | |
| Impending vacancy | Yes |
| Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 9 Jul 2025 |
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Testimonials
| A former teacher and Deputy Principal at Rotorua Girls High and one of the first guidance counsellors in New Zealand, Jan came to Cantabria so she could get the care she needed. She chose Cantabria because ‘you feel as if you’re still part of the community.’ “You can see the trees and the golf course, and it’s easy for my friends to come and take me out. You’re right in the middle of everything.” Jan says life here is surprisingly busy. “I’ve got a lot of friends, I enjoy the quizzes and I belong to the book club – the library delivers every other Wednesday.” |
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Updated: 28 Jan 2025 |
Agent's Details
| Details | ||
|---|---|---|
| Name | Vincent John | |
| Mobile | 027 297 4057 | |
| View Email Address | ||
|
Updated: 28 Jan 2025 |
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Statutory Supervisor's Details
| Details | ||
|---|---|---|
| Name | Covenant Trustee Services Limited | |
| Address | Level 6, 191 Queen Street | |
| City/Town | Auckland | |
| Phone | 09 302 0638 | |
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Updated: 28 Jan 2025 |
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Solicitor's Details
| Details | ||
|---|---|---|
| Name | Heritage Lifecare | |
| Address | PO Box 13223, Johnsonville | |
| City/Town | Wellington, 6440 | |
| Phone | 04 901 2310 | |
| View Email Address | ||
|
Updated: 28 Jan 2025 |
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Subsidy Details
| Talk to us to find out if you are eligible for a subsidy. |
|
Updated: 28 Jan 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | Available by referral. | |
| Occupational Therapist | Yes | Available by referral. | |
| Social Worker (on site) | Yes | Available by referral. | |
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | Cuts and colours, perms and sets - they are all available in our adjoining care home salon. Our hairdresser has a long association with Cantabria and looks forward to seeing you. | |
| Podiatrist | Yes | A podiatrist visits regularly. | |
| Dietitian | Yes | Our menus are approved by Dieticians. | |
| Kaumatua | Yes | We can arrange visits from local Kaumatua. | |
| Chaplain/Spiritual Advisor | Yes | We can arrange visits from local religious groups. | |
| Other Personnel | Yes | We have a wide range of personnel. Should you require services outside our home, we can assist. | |
|
Updated: 28 Jan 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Bariatric (Care of the very overweight) | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | Regular visits to Cantabria are carried out by our Continence Advisor who also provides on-going education for our team. Continence products come is a range of sizes so all residents are individually assessed and the appropriate product is allocated |
| Stomal Therapy | Yes | We provide informed nursing care and a range of products to meet your individual needs |
| Infection Control | Yes | Infection control is prioritised to maintain a safe environment for residents, staff and visitors. We provide regular training for our staff and have a Infection Control Officer who leads a monthly committee of staff to ensure compliance to our policies |
| Community Health | Yes | We work with Community-based Healthcare teams as and when required as they provide us with support and a genuine desire to assist |
| Clinical Management | Yes | |
|
Updated: 28 Jan 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage you to bring your furniture, to personalise your new home. |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Gay / LGBT IQ Friendly | Yes | |
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Updated: 28 Jan 2025 |
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Facility Features
| Feature | Status | Details |
|---|---|---|
| Social/Recreational Programme | Yes | |
| Community Complex | Yes | |
| Emergency Call System | Yes | |
| Newsletter | Yes | |
| Outings | Yes | |
| Lounges | Yes | |
| Gardens | Yes | |
|
Updated: 28 Jan 2025 |
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Special Features
| Our cosy, modern Care Suites offer the independence of your own apartment, with the added confidence of knowing that help is there whenever you need it. |
|
Updated: 28 Jan 2025 |
Interests & Activities
|
We are committed to providing a meaningful and flexible range of activities and events to meet the abilities and interests of our village residents, considering their individual needs and cultural beliefs. There is always lots going on in the village, and you can do as much, or as little, as you like. |
|
Updated: 28 Jan 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about meals | Our menus are all approved by a Dietician. | |
| Visitor information | We welcome visitors. | |
| Associated Complexes | Cantabria is part of the Heritage Lifecare group of care homes and villages across the country, from Invercargill to Whangarei. We have over 2,500 beds nation-wide and 500 independent living units. | |
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Updated: 28 Jan 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Māori - Te Reo | Yes | |
| Samoan | Yes | |
| Other Information | Yes | We welcome all cultures and have a wide range of different languages spoken. We are also able to assist with translation services. Talk to us about your language needs. |
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Updated: 28 Jan 2025 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | We are able to accommodate our residents' spiritual needs as requested. A spiritual advisor, chaplaincy and church services are available. |
|
Updated: 28 Jan 2025 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs. |
|
Updated: 28 Jan 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 Km | A bus stops on the half hour and takes you into town |
| Shops | 1.00 Km | A lovely shopping centre is just down the road. Footpath friendly, this small area houses a bakery,dairy, hairdresser, liquor outlet and a Chinese takeaway. |
| Mall | 6.00 Km | The Central Shopping Mall is well supported with retail outlets, banks and a food court as well as housing The Warehouse |
| Parks | 2.00 Km | Linton Rose Garden is a delightfully fragrant spot in Summer and is the venue for many weddings. The Government Gardens situated in the middle of town is a gorgeous spot and well worth a visit |
|
Updated: 28 Jan 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Village Accreditation (Expiry date) | Yes | |
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Updated: 28 Jan 2025 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.
In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.