Possum Bourne Retirement Village Care Centre
At a glance
- Vacancy
- No
- Levels of Care Offered
- Name
- Possum Bourne Retirement Village Care Centre
- Category
- Care Apartment
- Address
- 5 Lisle Farm Drive
Pukekohe
Pukekohe 2120 - Postal Address
- 5 Lisle Farm Drive
Pukekohe 2120 - Region
- Counties Manukau
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Wendy Stanton - 09 238 0370
- Owner
- Ryman Healthcare - 0800 588 222
- Clinical Manager
- Anna Streatfield - 09 238 0370
Other services
Media
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Map
Reviews
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We're passionate about creating communities where residents thrive - where there’s joy and lifelong friendships. And that’s why we’re proud to be voted The Readers Digest most trusted retirement village operator again this year – for the ninth time!
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Possum Bourne Village, we’re dedicated to caring for you now and into your future.
As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care. Providing a range of living and care options is just one of Ryman’s points of difference.
Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.
Possum Bourne is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre has exceeded the sector standard for aged care.
Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.
Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.
Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.
Amenities include a hair and beauty salon, movie theatre, library and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.
What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.
Choosing the right care centre is one of the most important decisions you will make. At Possum Bourne, our dedication to care begins even before you or your loved one has moved in.
The lifestyle at Possum Bourne Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.
Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.
You’ll be supported by our care team every step of the way, to ensure your move into care is a smooth and informed transition.
We look forward to introducing you to our warm and caring community.
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Possum Bourne Village, we’re dedicated to caring for you now and into your future.
As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care. Providing a range of living and care options is just one of Ryman’s points of difference.
Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.
Possum Bourne is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre has exceeded the sector standard for aged care.
Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.
Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.
Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.
Amenities include a hair and beauty salon, movie theatre, library and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.
What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.
Choosing the right care centre is one of the most important decisions you will make. At Possum Bourne, our dedication to care begins even before you or your loved one has moved in.
The lifestyle at Possum Bourne Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.
Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.
You’ll be supported by our care team every step of the way, to ensure your move into care is a smooth and informed transition.
We look forward to introducing you to our warm and caring community.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 16 Sep 2022 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 30 |
| Levels of care offered in Care Apartments | |
| Vacancy | No |
| 1 | |
| Impending vacancy | No - 0 |
| Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Unknown |
| Updated: 6 Dec 2023 | |
Agent's Details
| Details | ||
|---|---|---|
| Name | Jo Clare | |
| Address | 5 Lisle Farm Drive, Pukekohe | |
| City/Town | Auckland | |
| Company | Possum Bourne Retirement Village | |
| Phone | 09 238 0808 | |
| View Email Address | ||
| Updated: 16 Sep 2022 | ||
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Our registered and enrolled nurses are responsible for the supervision and delivery of high quality nursing care to all care residents. The clinical manager and unit coordinators oversee our trained carers and registered nurses in the exceptional delivery of our daily care. | |
| Enrolled Nurse | Yes | Our dedicated team of enrolled nurses provide high quality nursing care to all care residents. | |
| Physiotherapist | Yes | A physiotherapist is available on a medical referral basis. | |
| Hairdresser | Yes | We have a fully equiped hairdressing salon on site, with services available to residents for a reasonable fee. Appointments can be booked through reception or with the help of a care assistant. | |
| Podiatrist | Yes | A podiatrist visits the village regularly, and care residents are treated on a medical referral basis. | |
| Other Personnel | Yes | Should the services of a specialist be required we will assist residents in accessing the appropriate people to meet their requirements. | |
| Updated: 16 Sep 2022 | |||
Features
| Feature | Status | Details |
|---|---|---|
| Ensuite | Yes | All serviced apartments include an ensuite. |
| Alcohol Permitted | Yes | Residents are welcome to socialise as and when they please. We hold a popular happy hour each week. Low-alcohol and alcohol-free beverages are also available. |
| Pets In Residence | Yes | By negotiation. |
| Wifi | Yes | We have free WiFi operating throughout the village centre. |
| Cafe | Yes | We have a village café on site where residents and families can enjoy barista-made coffee and fresh cabinet food daily. |
| Gay / LGBT IQ Friendly | Yes | |
| Outings | Yes | Regular outings are held and provided by our two vans on site. We encourage residents to maintain contact with individuals and groups throughout the community. |
| Residents Committee | No | Our village hosts resident meetings every second month. These are an opportunity for residents to meet and express any concerns, and to share happy moments. |
| Family Committee | No | Relatives meetings are held every 6 months to keep everyone updated on what is happening in the village, and are an opportunity for family members to raise any issues or concerns. Relatives receive a written invitation to their meetings and residents are notified via their activity calendar when the meetings are due to take place. |
| Newsletter | Yes | A regular newsletter is circulated providing updates on village activities and exciting news. |
| Updated: 16 Sep 2022 | ||
Facility Features
| Feature | Status | Details |
|---|---|---|
| Social/Recreational Programme | Yes | Ryman Engage – our activities programme – is about embracing opportunities and activities that are thoughtfully planned, and age and ability appropriate. This free programme makes the most of our beautiful amenities. Firm favourites include bowling events and our weekly complimentary Happy Hour. |
| 24 Hour Security | Yes | A security guard will undertake patrols at various times overnight. |
| Emergency Call System | Yes | Call bells mean help is always there, as they are monitored 24 hours a day by on-site staff. |
| Newsletter | Yes | A regular newsletter is circulated providing updates on village activities and exciting news. |
| Pets In Residence | Yes | By negotiation. |
| Outings | Yes | Regular outings are held. We encourage residents to maintain contact with individuals and groups throughout the community. |
| Transport Available | Yes | Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy. |
| Gay / LGBT QI Friendly | Yes | |
| Swimming Pool | Yes | Our large indoor swimming pool is a popular attraction for residents and family members alike. |
| Craft Room | Yes | Our craft room and workshop are often in use by residents working on projects big and small. |
| Library | Yes | The library is located in the village centre and houses a collection of small and large print books. Residents may borrow these books at any time. |
| Lounges | Yes | Our village has a number of spacious, quiet and comfortable seating areas for residents and family members to enjoy. |
| Gardens | Yes | Our village grounds are expertly landscaped and gardens are maintained to a high standard. Our gardeners work to a design and planting schedule. This is planned carefully around the seasons and is aimed at ensuring the gardens are colourful and looking their best all year round. |
| Updated: 16 Sep 2022 | ||
Special Features
| The complimentary Ryman Engage programme provides residents with a variety of activities that cover all aspects of wellbeing considered important for quality of life. These include physical activity, social engagement, intellectual stimulation, creativity and embracing culture and spirituality. Triple A is our award-winning exercise class on offer to residents, designed to maintain and improve strength and balance, heart health and fitness and range of movement. We offer classes to suit all activity levels, even seated classes for those who are less mobile. Regular exercise benefits everyone, regardless of age, and evidence shows that it is never too late to make real fitness gains. |
| Updated: 16 Sep 2022 |
Interests & Activities
| Activity programme, Advocate, Art, BBQ, Big print books, Billiards, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Concerts, Cooking, Dancing, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Happy Hour, Indoor Games, Internet, Jigsaw, Lectures, Library, Massage, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parties, Pianist, Picnic facilities, Pool, Pool table, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Sky TV, Spa, Swimming, Theatre, Vegetarian, Videos |
| Updated: 16 Sep 2022 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please contact management for details. | |
| Staffing qualifications and details | We encourage our team to take up opportunities to study Level 2 to 4 qualifications under the NZQA framework. Scholarships are offered to support further education. Our new Micro-Credential offers specialised education in dementia care. | |
| Visitor information | Visitors are welcome any time, we simply ask that they are respectful of the privacy of other residents. Current Covid protocols may require specific visitor timings, please speak to village management for further information. | |
| Recreational opportunities | Each month residents are provided with a calendar that outlines our regular programmes, along with a variety of fun special events. We welcome input and feedback from residents and families in deciding our calendar of events. | |
| Transport | Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy. | |
| Associated Complexes | We are a part of the Ryman Group of retirement villages and care facilties. | |
| Updated: 16 Sep 2022 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Other Information | Yes | Should English not be your first language, we will make every endeavour to ensure we are able to understand you and your needs. We will also ensure an interpreter (or other) is available on request as required. |
| Updated: 16 Sep 2022 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | Services are held weekly and all are welcome to attend. |
| (Other comments) | Yes | We will endeavour to meet individual resident's needs as requested. |
| Updated: 16 Sep 2022 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Shops | We have a shop on premises in the village which stocks toiletries, confectionary and other small items. | |
| Mall | The township of Pukekohe is a 5 minute drive away where you will find the Countdown and Pak’n Save supermarkets. | |
| Library | Residents are welcome to visit the village library at any time. A mobile library service is also provided by the activities team. | |
| Updated: 16 Sep 2022 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| New Zealand Aged Care Association (NZACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | Yes | All of Ryman Healthcare’s New Zealand villages, from Whangarei to Invercargill, have gained Dementia Friendly Accreditation as recognised by Alzheimers New Zealand. |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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| Updated: 16 Sep 2022 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.
In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.