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Kiri Te Kanawa Retirement Village

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Information Pack
At a glance
Vacancy
Soon
Levels of Care Offered
Rest Home
Name
Kiri Te Kanawa Retirement Village
Category
Care Apartment
Address
12 Gwyneth Place
Lytton West
Gisborne 4010
Postal Address
Same as above
DHB
Tairawhiti
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Penny Forrester - 06 863 3636
Owner
Ryman Healthcare
Clinical Manager:
Sunny Sandeep
Other services
Media
Tap to view all photos 1/18

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Restrictions - critical visitors only
Winner: 2022 Trusted Brand Aged Care & Retirement Villages

At Kiri Te Kanawa Retirement Village, we’re dedicated to caring for you now and into your future. One in five Ryman Healthcare residents lives in an assisted-living apartment – and it’s easy to see why. You have the independence of living in your own home with help as you need it.

As well as independent living and assisted-living apartments, Kiri Te Kanawa also provide resthome, hospital and specialist dementia care. This is just one of our points of difference.

When Ryman Healthcare was founded over 35 years ago, our co-founder Kevin Hickman thought about what he’d want for his own mother. He set one simple standard for the care we provide:
It’s got to be good enough for Mum.

Today, we not only uphold that same standard, we continue to raise the bar in retirement living and aged care.

Assisted-living apartments are in the heart of the village, with easy access to everything Kiri Te Kanawa has to offer.

Leading innovation is something that Ryman villages are becoming renowned for. Our seasonal Delicious menu is made fresh on site by in-house chefs. As an assisted-living apartment resident, you will enjoy a home-cooked main meal every day. You can choose from three main courses, including a vegetarian option. We also cater for special dietary requirements.

Ryman offer some of the most resident-friendly and transparent terms in Australasia, with agreements written in plain language so they are easy for everyone to understand.

Our base weekly fee is fixed for the entire time you occupy your assisted-living apartment, guaranteed.* And our deferred management fee is capped at 20 percent – one of the lowest in the retirement sector.

We’ve developed our own ACC accredited Triple A exercise programme. Catering for all ability levels, this free programme improves strength, balance and mobility. Our Engage activities programme provides events and activities for residents, such as the weekly Happy Hour, arts and crafts, and outings in the village van.

Having daily activities and events to look forward to, combined with a friendly village environment, is what life is all about. It’s those moments of shared joy and laughter. Because At Ryman villages, we create the kind of community that our residents grew up in – connected and caring.

Located off Potae Avenue in Lytton West, the village enjoys a beautiful rural outlook with a view of Young Nicks Head.

Assisted-living apartments have a kitchenette with a fridge-freezer and microwave, a separate bedroom, and a private ensuite. The call bells mean help is always there, as they are monitored 24 hours a day by on-site staff.

Amenities include an all-weather bowling green, petanque court, indoor heated swimming pool, spa, library, gymnasium, hair and beauty salon, shop and bar.

As a Ryman village, we've won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award eight times. And we’ve been awarded the gold medal seven times in the Reader’s Digest Quality Service award.

Of all the large providers (with 15 villages or more) in New Zealand, Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health. Kiri Te Kanawa is one such village that has achieved this ‘gold standard’ in care.

The Lifestyle at Kiri Te Kanawa Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare Ryman terms with other retirement village providers, find out what care options they provide for the future, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of village lifestyle, and whether you can see yourself living there.

We look forward to introducing you to our wonderful community.

*Some conditions apply
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 17 Mar 2022
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 61
Levels of care offered in Care Apartments Rest Home
Vacancy Soon
0
Impending vacancy Yes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 23 Jun 2022
Testimonials
Testimonials
"The team showed love, care, dignity and respect, not only to Mum, but to every other resident that I saw in their care." - Ryman Resident Family Member
Updated: 12 May 2022
Agent's Details
Agent's Details
Details
Name Jane Smith
Address Kiri Te Kanawa Retirement Village, 12 Gwyneth Place, Lytton West
City/Town Gisborne
Phone (06) 863 3639
Email View Email Address
Updated: 17 Mar 2022
Statutory Supervisor's Details
Statutory Supervisor's Details
Details
Name Richard McLoughlin
Address 1 Sir William Pickering Drive, Burnside
City/Town Christchurch, 8053
Company Anchorage Trustees Services Limited
Phone 03 366 6713
Fax 03 379 2424
Updated: 12 May 2022
Solicitor's Details
Solicitor's Details
Details
Name Nick Letham
Address 245 Blenheim Road
City/Town Christchurch
Company Chapman Tripp
Phone 03 353 4130
Fax 03 365 4587
Email View Email Address
Updated: 12 May 2022
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes Our registered and enrolled nurses are responsible for the supervision and delivery of high quality nursing care to all care residents. The clinical manager and unit coordinators oversee our trained carers and registered nurses in the exceptional delivery of our daily care.
Enrolled Nurse Yes Our dedicated team of enrolled nurses provide high quality nursing care to all care residents.
Physiotherapist Yes A physiotherapist is available on a medical referral basis.
Podiatrist Yes A podiatrist visits the village regularly, and care residents are treated on a medical referral basis.
Dietitian Yes
Accredited Visitors Negotiable
Other Personnel Yes Should the services of a specialist be required we will assist residents in accessing the appropriate people to meet their requirements.
Updated: 12 May 2022
Features
Features
Feature Status Details
Ensuite Yes
Alcohol Permitted Yes Residents are welcome to socialise as and when they please. We hold a popular happy hour each week.
Pets In Residence Yes By negotiation.
Wifi Yes We have free WiFi operating throughout the village centre.
Cafe Yes We have a village café on site where residents and families can enjoy barista-made coffee and fresh cabinet food daily.
Gay / LGBT IQ Friendly Yes
Outings Yes Regular outings are held and provided by our two vans on site. We encourage residents to maintain contact with individuals and groups throughout the community.
Residents Committee Yes Our village hosts resident meetings every second month. These are an opportunity for residents to meet and express any concerns, and to share happy moments.
Family Committee Yes Relatives meetings are held every 6 months to keep everyone updated on what is happening in the village, and are an opportunity for family members to raise any issues or concerns. Relatives receive a written invitation to their meetings and residents are notified via their activity calendar when the meetings are due to take place.
Newsletter Yes A regular newsletter is circulated providing updates on village activities and exciting news.
Updated: 12 May 2022
Facility Features
Facility Features
Feature Status Details
Social/Recreational Programme Yes Ryman Engage – our activities programme – is about embracing opportunities and activities that are thoughtfully planned, and age and ability appropriate. This free programme makes the most of our beautiful amenities. Firm favourites include bowling events and our weekly complimentary Happy Hour.
24 Hour Security Yes A security guard will undertake patrols at various times overnight.
Emergency Call System Yes Call bells mean help is always there, as they are monitored 24 hours a day by on-site staff.
Newsletter Yes A regular newsletter is circulated providing updates on village activities and exciting news.
Pets In Residence Yes By negotiation.
Outings Yes Regular outings are held and provided by our two vans on site. We encourage residents to maintain contact with individuals and groups throughout the community.
Transport Available Yes Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy. Our village provides an eCab service for residents to use for any personal appointments or outings.
Gay / LGBT QI Friendly Yes
Fitness Complex Yes Our village gym has a number of easy to use machines and exercise equipment.
Swimming Pool Yes Our large indoor swimming pool is a popular attraction for residents and family members alike.
Spa Pool Yes
Library Yes The library is located in the village centre and houses a collection of small and large print books. Residents may borrow these books at any time.
Chapel Yes
Lounges Yes Our village has a number of spacious, quiet and comfortable seating areas for residents and family members to enjoy.
Gardens Yes Our village grounds are expertly landscaped and gardens are maintained to a high standard. Our gardeners work to a design and planting schedule. This is planned carefully around the seasons and is aimed at ensuring the gardens are colourful and looking their best all year round.
Updated: 12 May 2022
Special Features
Special Features
The complimentary Ryman Engage programme provides residents with a variety of activities that cover all aspects of wellbeing considered important for quality of life. These include physical activity, social engagement, intellectual stimulation, creativity and embracing culture and spirituality.

Triple A is our award-winning exercise class on offer to residents, designed to maintain and improve strength and balance, heart health and fitness and range of movement. We offer classes to suit all activity levels, even seated class for those who are less mobile. Regular exercise benefits everyone, regardless of age, and evidence shows that it is never too late to make real fitness gains.
Updated: 12 May 2022
Interests & Activities
Interests & Activities
Kiri Te Kanawa Retirement Village offers a full and complete activities programme with dedicated activities coordinators. Please enquire for more information.

On site we have plenty of opportunities to be active with a gym, swimming pool, spa, bowling green, pool table and much more.
Updated: 12 May 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact management for details.
Staffing qualifications and details We encourage our team to take up opportunities to study Level 2 to 4 qualifications under the NZQA framework. Scholarships are offered to support further education. Our new Micro-Credential offers specialised education in dementia care.
Visitor information Visitors are welcome any time, we simply ask that they are respectful of the privacy of other residents. Current Covid protocols may require specific visitor timings, please speak to village management for further information.
Recreational opportunities Each month residents are provided with a calendar that outlines our regular programmes, along with a variety of fun special events. We welcome input and feedback from residents and families in deciding our calendar of events.
Transport Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy. Our village provides an eCab service for residents to use for any personal appointments or outings. This service is charged at $30 per hour. Please note, this service is subject to availability.
Associated Complexes We are a part of the Ryman Group of retirement villages and care facilties.
Updated: 12 May 2022
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Other Information Yes Should English not be your first language, we will make every endeavour to ensure we are able to understand you and your needs. We will also ensure an interpreter (or other) is available on request as required.
Updated: 12 May 2022
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Inter denominational Yes
(Other comments) Yes We will endeavour to meet individual resident's needs as requested.
Updated: 12 May 2022
Distances
Distances
Location Distance Details
Public Transport 1.50 Km The nearest bus stop is available from the Lytton West Shopping Centre, approximately 1.5kms from the village.
Shops 2.00 Km Our village has a small shop which stocks some emergency supplies. Less than 2kms away there is a doctor, dairy, post shop, hair salon, money machine and several other shops.
Parks 1.10 Km There are a number of local parks nearby, including Nelson Park which is 1.1km away from the village.
Library 5.40 Km The HB Williams Memorial Library provides a service to the village residents including large print books. The village also has a library onsite with many novels donated by village residents and their families.
Updated: 12 May 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes All of Ryman Healthcare’s New Zealand villages, from Whangarei to Invercargill, have gained Dementia Friendly Accreditation as recognised by Alzheimers New Zealand.
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 12 May 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.

In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.

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