Hilda Ross Retirement Village
At a glance
- Vacancy
- No
- Levels of Care Offered
- Rest Home
- Name
- Hilda Ross Retirement Village
- Category
- Care Suite
- Address
- 30 Ruakura Road
Hamilton East
Hamilton 3216 - Postal Address
- Same as above
- Region
- Waikato
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Carla Denmead - 07 855 9542
- Owner
- Ryman Healthcare
- Sales Advisor
- Joanne Funk - 07 853 6148
Other services
Media
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Map
Choosing Ryman means embracing retirement living, your way. In our villages, you’ll find the perfect blend of independence and community, with premium amenities, award-winning services, and a range of care options. Discover a retirement filled with opportunity and a lifestyle that brings you joy.
Located in Hamilton, Hilda Ross Village is established in lush green spaces and close by to the city centre. Soak up the peace and quiet in your own sanctuary, or make the most of the village amenities like treating yourself to a pamper at the salon or playing with the grandkids in the pool.
Our residents live in spaces designed to inspire, indulge, and entertain. Assisted living in a serviced apartment offers the benefits of independent living with added support to make life easier, including housekeeping and delicious chef-prepared meals. Our serviced apartments are located in the heart of the village to ensure that getting around is a breeze and staying active and connected with others is easy.
It’s the feeling of togetherness that’s the real clincher for serviced-apartment residents. You have a variety of outings, regular transport options and endless opportunities to join in with activities when you feel like it. You feel included, you feel supported, but more importantly, you can still enjoy the sanctuary of your own apartment
We’re recognised by Canstar Blue for having the Most Satisfied Customers, which highlights the outstanding lifestyle and amenities on offer at a Ryman village and complements our tenth win of Reader’s Digest’s Most Trusted Brand.
It’s something to be experienced so we invite you to visit and talk to our team. Better still, talk to our residents and their families – they’re the experts!
Located in Hamilton, Hilda Ross Village is established in lush green spaces and close by to the city centre. Soak up the peace and quiet in your own sanctuary, or make the most of the village amenities like treating yourself to a pamper at the salon or playing with the grandkids in the pool.
Our residents live in spaces designed to inspire, indulge, and entertain. Assisted living in a serviced apartment offers the benefits of independent living with added support to make life easier, including housekeeping and delicious chef-prepared meals. Our serviced apartments are located in the heart of the village to ensure that getting around is a breeze and staying active and connected with others is easy.
It’s the feeling of togetherness that’s the real clincher for serviced-apartment residents. You have a variety of outings, regular transport options and endless opportunities to join in with activities when you feel like it. You feel included, you feel supported, but more importantly, you can still enjoy the sanctuary of your own apartment
We’re recognised by Canstar Blue for having the Most Satisfied Customers, which highlights the outstanding lifestyle and amenities on offer at a Ryman village and complements our tenth win of Reader’s Digest’s Most Trusted Brand.
It’s something to be experienced so we invite you to visit and talk to our team. Better still, talk to our residents and their families – they’re the experts!
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 11 Dec 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 51 |
| Levels of care offered in Care Suites | Rest Home |
| Vacancy | No |
| Impending vacancy | No |
| Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 9 May 2025 |
|
Agent's Details
| Details | ||
|---|---|---|
| Name | Joanne Funk | |
| Address | 30 Ruakura Road, Hamilton East | |
| City/Town | Hamilton | |
| Phone | 07 853 6148 | |
|
Updated: 11 Dec 2024 |
||
Statutory Supervisor's Details
| Details | ||
|---|---|---|
| Name | Richard McLaughlin | |
| Phone | 03 379 2430 | |
| Fax | 03 379 7097 | |
| Mobile | 021647156 | |
|
Updated: 11 Dec 2024 |
||
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Our registered and enrolled nurses are responsible for the supervision and delivery of high quality nursing care to all care residents. The clinical manager and unit coordinators oversee our trained carers and registered nurses in the exceptional delivery of our daily care. | |
| Enrolled Nurse | Yes | Our dedicated team of enrolled nurses provide high quality nursing care to all care residents. | |
| Physiotherapist | Yes | A physiotherapist is available on a medical referral basis. | |
| Hairdresser | Yes | We have a fully equipped hairdressing salon on site, with services available to residents for a reasonable fee. Appointments can be booked through reception or with the help of a care assistant. | |
| Podiatrist | Yes | A podiatrist visits the village regularly, and care residents are treated on a medical referral basis. | |
| Dietitian | Yes | ||
| Accredited Visitors | Negotiable | ||
| Kaumatua | Yes | ||
| Other Personnel | Yes | Should the services of a specialist be required we will assist residents in accessing the appropriate people to meet their requirements. | |
|
Updated: 10 Apr 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| Ensuite | Yes | All serviced apartments include an ensuite. |
| Alcohol Permitted | Yes | Residents are welcome to socialise as and when they please. We hold a popular happy hour each week. |
| Pets In Residence | Yes | By negotiation. |
| Wifi | Yes | We have free WiFi operating throughout the village centre. |
| Gay / LGBT IQ Friendly | Yes | |
| Outings | Yes | Regular outings are held and provided by our vans on site. We encourage residents to maintain contact with individuals and groups throughout the community. |
| Residents Committee | Yes | Our village hosts resident meetings every second month. These are an opportunity for residents to meet and express any concerns, and to share happy moments. |
| Family Committee | Yes | Relatives meetings are held every 6 months to keep everyone updated on what is happening in the village, and are an opportunity for family members to raise any issues or concerns. Relatives receive a written invitation to their meetings and residents are notified via their activity calendar when the meetings are due to take place. |
| Newsletter | Yes | A regular newsletter is circulated providing updates on village activities and exciting news. |
|
Updated: 11 Dec 2024 |
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Facility Features
| Feature | Status | Details |
|---|---|---|
| Social/Recreational Programme | Yes | Ryman Engage – our activities programme – is about embracing opportunities and activities that are thoughtfully planned, and age and ability appropriate. This free programme makes the most of our beautiful amenities. Firm favourites include bowling events and our weekly complimentary Happy Hour. |
| 24 Hour Security | Yes | A security guard will undertake patrols at various times overnight. |
| Emergency Call System | Yes | Call bells mean help is always there, as they are monitored 24 hours a day by on-site staff. |
| Newsletter | Yes | A regular newsletter is circulated providing updates on village activities and exciting news. |
| Pets In Residence | Yes | By negotiation. |
| Outings | Yes | Regular outings are held and provided by our vans on site. We encourage residents to maintain contact with individuals and groups throughout the community. |
| Transport Available | Yes | Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy. |
| Gay / LGBT QI Friendly | Yes | |
| Fitness Complex | Yes | Our village gym has a number of easy to use machines and exercise equipment. |
| Swimming Pool | Yes | Our large indoor swimming pool is a popular attraction for residents and family members alike. |
| Spa Pool | Yes | |
| Library | Yes | The library is located in the village centre and houses a collection of small and large print books. Residents may borrow these books at any time. |
| Lounges | Yes | Our village has a number of spacious, quiet and comfortable seating areas for residents and family members to enjoy. |
| Gardens | Yes | Our village grounds are expertly landscaped and gardens are maintained to a high standard. Our gardeners work to a design and planting schedule. This is planned carefully around the seasons and is aimed at ensuring the gardens are colourful and looking their best all year round. |
|
Updated: 11 Dec 2024 |
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Special Features
| The complimentary Ryman Engage programme provides residents with a variety of activities that cover all aspects of wellbeing considered important for quality of life. These include physical activity, social engagement, intellectual stimulation, creativity and embracing culture and spirituality. Triple A is our award-winning exercise class on offer to residents, designed to maintain and improve strength and balance, heart health and fitness and range of movement. We offer classes to suit all activity levels, even seated classes for those who are less mobile. Regular exercise benefits everyone, regardless of age, and evidence shows that it is never too late to make real fitness gains. |
|
Updated: 11 Dec 2024 |
Interests & Activities
| Activity programme, Big print books, Board games, Bingo, Bowls, Canine friends, Care and Craft, Chapel, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Entertainers, Entertainment, Exercises, Games, Happy Hour, Housie, Indoor Games, Library, Music, Newspaper reading, Outings, Quizzes, Shopping, Sing-a-longs, Sky TV, Videos, Views, Billiards, Garden, Golf, Mah Jong, Movies, Reading |
|
Updated: 11 Dec 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please contact management for details. | |
| Staffing qualifications and details | Our team members are supported to study for qualifications at all levels appropriate to their current role and as development opportunities. Our dementia care education is inline with industry standards and our in-service education programme supports clinical excellence. | |
| Visitor information | Visitors are welcome any time, we simply ask that they are respectful of the privacy of other residents. Current Covid protocols may require specific visitor timings, please speak to village management for further information. | |
| Recreational opportunities | Each month residents are provided with a calendar that outlines our regular programmes, along with a variety of fun special events. We welcome input and feedback from residents and families in deciding our calendar of events. | |
| Transport | Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy. The closest bus stop to the village is on Ruakura Road. The bus stop is opposite the main village gates. | |
| Associated Complexes | We are a part of the Ryman Group of retirement villages and care facilties. | |
|
Updated: 10 Apr 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Other Information | Yes | Should English not be your first language, we will make every endeavour to ensure we are able to understand you and your needs. We will also ensure an interpreter (or other) is available on request as required. |
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Updated: 11 Dec 2024 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | Services are held weekly in the rest home and all are welcome to attend. |
| (Other comments) | Yes | We will endeavour to meet individual resident's needs as requested. |
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Updated: 11 Dec 2024 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 Km | The closest bus stop to the village is on Ruakura Road. The bus stop is opposite the main village gates. |
| Shops | 0.65 Km | We have a shop in the village which stocks toiletries, magazines, confectionary and other small items. Countdown Supermarket is on Peachgrove Road - 5 minutes walk away. There is a corner dairy and a takeaway shop 10 minutes walk away on Peachgrove Road. |
| Mall | 3.00 Km | Westfield Shopping Mall is our closest mall and has a wide range of shops and cafés |
| Parks | 1.20 Km | Marist Park is the closest park to the village. |
| Library | Residents are welcome to visit the village library at any time. A mobile library service is also provided by the activities team. | |
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Updated: 11 Dec 2024 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | Yes | All of Ryman Healthcare’s New Zealand villages, from Whangarei to Invercargill, have gained Dementia Friendly Accreditation as recognised by Alzheimers New Zealand. |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 11 Dec 2024 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.
In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.