Jump to Content


Send me an
Information Pack
At a glance
Levels of Care Offered
Rest Home, Hospital
Care Apartment
421 Gloucester Street
Napier 4112
Postal Address
421 Gloucester Street
Napier 4112
Hawke's Bay
View Phone Number
View Mobile Number
View Email Address
Visit Website
Deborah Dillon - 06 845 9721
Oceania Healthcare - 0800 333 688
Village Sales Manager
Mark Renwick - 021 357 191
Other services
Tap to view all photos 1/3

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors with limitations - please call us first
Atawhai offers a range of options for aged care, which means no matter your needs or budget, you can choose what best suits your lifestyle.

Atawhai is conveniently located on Gloucester Street, making it easy for friends and family to pop by or get you out and about to local shops and cafes. There are plenty of amenities close to Atawhai including golf courses, garden centres, cafes and a large community sports arena which hosts a variety of sporting and social functions. There’s also a heated swimming pool at the nearby school. With a bus stop right outside, the beautiful art deco city of Napier is just a short trip away, as are Hastings, and Havelock North.

Care Suites provide both Rest Home and Hospital level care, which means you can relax knowing you won’t have the upheaval of moving again if your needs increase. All Care Suites have a heat pump and full en-suite, as well as a kitchenette with a fridge and a kettle – perfect for making a cuppa when friends and family come to visit. You own the right to occupy your Care Suite, so you can personalise it with your favourite furniture and treasured pieces.

With a warm, welcoming and family-friendly environment, our focus at Atawhai is making residents feel valued through a highly personalised approach to care.
Tender Sunday roasts, hot fish and chips and scrummy homemade puddings…there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to want second helpings! Oceania has Australasia's first and only certified Specialist in Gerontological Nutrition. This means we are committed to ensuring our residents are getting the best possible nutrition from each and every meal.

Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.

Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.

When it comes to your care, you know what you like and what you don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.

"Beautiful vibes; staff are happy and residents are happy. Atawhai is really well laid out, with professional, friendly caregivers and equipment."
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 27 Jan 2022
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 23
Levels of care offered in Care Apartments Rest Home, Hospital
Vacancy No
Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 27 Jun 2022
Agent's Details
Agent's Details
Name Deborah Dillon
Address 421 Gloucester Street
City/Town Taradale
Company Oceania Healthcare
Phone 06 845 9721
Updated: 27 Jan 2022
Type Hours Per Week Status Details
Registered Nurse Yes Full time coverage by Registered Nurses is available
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes We have an excellent Physiotherapist who specialises in therapy for the elderly along with support from a Physiotherapy Assistant
Occupational Therapist Negotiable
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes Our salon is open twice a week. Or you can make arrangements for your own hairdresser to use our salon
Podiatrist Yes We have Bay Feet come in once a month.
Dietitian Yes Oceania has its own dietician who overseas the daily menu
Accredited Visitors Yes Atawhai has an active volunteer programme and relationship within the communities such as RSA, Church members, kindergarten and long term volunteers visiting.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes A Care Suite Services Coordinator liaises with all teams to ensure the best service delivery. Handymen and gardeners help maintain the property with assistance from a long serving volunteer. These staff are part of the Atawhai family.
Updated: 27 Jan 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Infection Control Yes
Clinical Management Yes
Updated: 27 Jan 2022
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes All Care Suites have an ensuite.
Alcohol Permitted Yes Please discuss your needs with the Manager just to ensure there are no adverse effects with any medication taken.
Phone Access In Own Room Yes There is a phone which can be brought to each room for residents' convenience or you can arrange to have a private phone line.
Wifi Yes
Lounges/seating areas Yes We have a number of lounges for residents' and families' use.
Provide End of Life/Palliative Care Yes
Outings Yes There are scheduled outings at least once a week (twice in the summer months)
Whanau Room Yes
Newsletter Yes A weekly e-newsletter is emailed out and a quarterly newsletter published.
Policy for management of challenging behaviour Yes
Smoking Permitted Yes Smoking is permitted in an allocated area oustide
Updated: 27 Jan 2022
Facility Features
Facility Features
Feature Status Details
Social/Recreational Programme Yes
Emergency Call System Yes
Newsletter Yes
Pets In Residence Yes
Outings Yes
Transport Available Yes
Library Yes Library trolley is available as well and does the rounds weekly
Games Room Yes
Lounges Yes
Gardens Yes
Updated: 27 Jan 2022
Special Features
Special Features
All Care Suites look out onto our beautiful gardens or a courtyard.

There are fantastic lounges, conservatories and smaller alcoves where one can sit with a friend and/or family and enjoy the sunshine and outlook.

Our new café area is very popular, residents and friends/family are welcome to help themselves to free tasty coffee and slice/muffin/fruit.

Stimulating activities and recreational outings we provide, along with regular contact with the wider community play an important role in the wellbeing and quality of life of our residents.
Updated: 27 Jan 2022
Interests & Activities
Interests & Activities
We run an activities programme designed to meet the needs of all our residents. It includes a diverse range of daily group and one to one activities as well as regular events and entertainment.

Monthly themed lunches, A La Carte restaurant evenings and happy hours always prove popular with residents and their families alike.

Regular activities including cooking and exercise classes, arts and craft, Men’s club, housie, crosswords, knitting, gardening, games, quizzes, indoor bowls and church services. In addition, we have visits from local schools and kindergarten children, artists and other community groups as well as bi weekly entertainment by local singers and musicians.

For those who like to venture out, we offer something for everyone, including fishing trips, gallery visits, shopping, outings to parks, cafés and the RSA or simply seat back and enjoy one of our weekly sightseeing tours around the beautiful Hawkes Bay.

Because everyone loves a bit of friendly competition, we take on some of the other homes in the area in bowling matches, quizzes and our version of Commonwealth Games.

Of course, families are a special part of our residents life’s and are always welcome and encouraged to join in. Whether it’s one of our special BBQ lunch outings by the beach, an outing to events or any one of our daily or weekly activities or events.

One on one walks, hand massage, pampering, reminiscing, music, chats, pet therapy are some of the one to one activities we also offer.

With the local village being only 3 blocks away; local amenities, the library, shops, banks and the post office are all close by.
Updated: 27 Jan 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please check with the Manager
Staffing qualifications and details Our experienced, professional team are complemented by physiotherapists, dietician, pharmacists, podiatrist, hairdresser, counsellors, and a General Practitioner of your choice. Full after-hours care ensures full support for residents in all aspects of care.
Details about meals The Atawhai award winning kitchen team offer tasty, varied and nourishing meals from their seasonal menus. Special dietary needs can easily be accommodated. We also offer monthly themed lunches, restaurant evenings as well as cultural lunches. We focus on family and friends being able to join in any events. On their birthdays, residents and their guests of choice are treated to their favourite lunch or morning tea, all in a special setting.
Updated: 27 Jan 2022
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
French Yes
Maori - Te Reo Yes
Portugesse Yes
Updated: 27 Jan 2022
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 27 Jan 2022
Location Distance Details
Public Transport 0.10 Km Bus stop at the front gate
Shops 0.50 Km Full range of shops within walking distance to Taradale
Parks 0.50 Km Beside the library
Library 0.50 Km
Updated: 27 Jan 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes Our Diversional therapist holds this qualification
New Zealand Aged Care Association (NZACA) Yes Senior Management attend RCNZ Conferences each year
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Care Association New Zealand New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 27 Jan 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.

In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.