Hospital Care

Contact Details

Detail
Address	29 Redwood Street   View Map
City/Town	Upper Hutt
Postal Address	29 Redwoon Street, Upper Hutt
District Health Board Area	Hutt Valley
Phone	04 528 0670
Fax	04 527 3159
Mobile	027 210 6862
Manager	Bernadette Morriss (Phone: 04 528 0670 or 027 210 6862)
Owner	Oceania Group
Email
Website	http://www.oceanialiving.co.nz
Updated: 13 Dec 2011

Service/Facility Details

Detail	Status
Contract with DHB	Yes
Certification	Yes
Additional Room Costs	Unknown
Updated: 13 Dec 2011

Vacancy Details

Detail	Status
Total number of beds at this level of care	70
Updated: 13 Dec 2011

Personnel

Type	Hours Per Week	Status	Details
Registered Nurse		Yes	Suitably experienced and qualified Registered Nurses supervise care all care areas. There is a minimum of two rostered per shift. In addition there is a Clinical Manager and two Charge Nurses who are also Registered Nurses as is the Manager.
Healthcare Assistants/Caregivers		Yes
Physiotherapist	4 +15	Yes	Our Physiotherapist works one day a week and reassesses residents as necessary and sets up exercise plans for which are supervised by the Physiotherapy Assistant and Health Care Assistants. She also supervises hoist competencies for staff.
Diversional Therapist		Yes	The Programme is overseen by the Diversional Therapist who also runs the activities Programme in the rest Home.
Activities Co-ordinator	40	Yes	Two Activities Co-ordinators conduct activities in the Hospital and a third runs the Programme in the Dementia Unit. All levels of abilities are catered for.
Hairdresser		Yes	The facility is serviced by two Hairdressers who offer usual services in a newly built area.
Podiatrist		Yes	Visits fortnightly and stays as long as needed. All our residents can be seen at least 6 wkly or as necessary.
Dietitian		Yes	We have access to a dietitian who is contracted by our company. She approves all our menus and gives advice as requested. We also can access the community Dietitian if necessay
Accredited Visitors		Yes	We have regular visits from Religious Groups. RSA will visit when we have members here as residents. Our Advocate visits monthly and talks with our residents and would alert the Manager if she thought there were any issues needing attention.
Kaumatua		Yes	We have a very good relationship with the Orongo mai Marae in Upper Hutt and we can and do access a Kaumatua.
Chaplain/Spiritual Advisor		Yes	Our Advocate is a chaplain. We also access Chaplains from specific denominations when requested.
Other Personnel		Yes	We have an Administrator and Receptionist, several Kitchen staff including a qualified Cook, numerous cleaning, maintenance and gardening personnel as well as a wide range of contractors for other services such as plumbing, Fire Safety, Pharmacy etc..
Updated: 4 Jul 2011

Specialities or Areas of Expertise

Specialities or Areas of Expertise	Status	Details
Gastronomy/Nasogastric Management	Yes	Our Registered Nurse's manage Gastic feeding. They recieve regular and updated education on this.
Oxygen Management	Yes	We manage Oxygen use commonly. We have three oxygen concentrators and have access to bottled Oxygen on our premises which are managed by Registered Nurses. We can access the Respiratory Nurse as needed.
Surgical Followup	Yes	We have a responsibility to ensure our residents get to their out patient appointments. If for whatever reason this is not possible (could be due to medical reasons)we will negotate with the service provider for an alternative.
Wound Care	Yes	Our Registered Nurses recieve constant education on wound management and the equipment used. We can access a wound care specialist if necessary.
Diabetic Care	Yes	Our Registered Nurses once again are educated in the treatment of Diabetes, the administration of Insulin and diet control. If necessary we can access the community Diabetic Nurse.
Continence Advisor	Yes	We have access to a continence advisor.
Infection Control	Yes	We have our own Infection Control Nurse who attends seminars and workshops to keep herself up to date with Infection control topics. We also have access the the Hutt DHB's Infection Control team as well as the Pathologists from the Labarotory
Stomal Therapist	Yes	We can access a stomal thereapist if necessary, although our Registered Nurses can manage this.
Specialist Palliative Care	Yes	We have access to the Te Omanga Hospice, their nursing and medical staff. We have worked very closely with them providing excellent end-of-life services for our residents.
Palliative Care	Yes	Our staff are trained in Palliative care, where we focus on ensuring our residents are pain free, their dignity and respect remains intact and they maintain as much independance as possible.
Stroke Rehabilitation	No
Specialised Dementia Care	Yes	A newly refurbished Unit can cater for up to 20 residents.
Gerontological Care	Yes	All our staff whether they are Registered Nurses or health care assistants are trained in all aspects of Gerontologocal Care.
Clinical Manager	Yes	Our Clinical Manager is very experienced in Aged Care.
Psychiatrist	Yes	We have excellent access to the psychogeriatrician at Hutt Hospital.
Other Post Graduate Specialities	Yes	We have Registered Nurses who have Post Graduate Qualifications in Palliative Care and Rehabilitation nursing.
Updated: 4 Jul 2011

Features

Feature	Status	Details
Under 65 yrs with Disability	Yes	Yes, we have a contract with the Ministry of Health for Hospital level care and respite care.
Day Care	Yes	Day Care is provided three days a week.
Short Term Care e.g. Carer Support, Respite Care	Yes	Providing a bed is available.
Carer Support/Respite Care Booking Facility	Yes	Yes providing a bed is available
Palliative Care Contract	Yes	Yes, we work closely with the Te Omanga Hospice.
Whanau Room	No	Family are encouraged to stay in the same room as their family member, due to the very large size of our rooms, this is very easily accomodated.
Rooms (Single)	Yes	All rooms are single and most share an en-suite but some have a separate en-suite.
Rooms (Suit Couple)	Yes	Due to the very large size of some of our rooms we have and will continue to accomodate married couples.
Ensuite	Yes	These are mostly shared ensuites although some of the older rooms do not have ensuites.
May Bring Own Furniture	Yes	Residents are encouraged to bring their own furniture other than the bed which we prefer to supply because of concerns over staff back safety. A chair and other favourite pieces that will fit are welcome along with paintings and other personal items.
Alcohol Permitted	Yes
Pets In Residence	Yes	Yes - "Tinkerbell" is a favourite of all the residents and staff and "Big Boy" belongs to one of our residents.
Negotiate To Bring Own Pet	Yes	This needs to be negotiated with the Manager but we do have 'Big Boy"
Phone Access In Own Room	Yes	All rooms have phone access and connection can be arranged and paid for by residents.
Resident can adjust heating in own room	Yes
Maori Kaupapa	Yes
Residents Committee	No	But residents' meetings are held monthly.
Family Committee	No	There is no Committee but we always give family the opportunity to become as involved as they would like to be if resident approval is forthcoming.
Newsletter	Yes	Three or four times a year.
Policy for management of challenging behaviour	Yes	Yes, we have a very good policy for managing this as well as annual education for staff and more often if necessary.
Confused Residents	Yes	Yes, we do have some confused residents, but all residents are individuals and often require different attention. All residents are assessed and an individual plan is written for them. Education for staff is provided.
Lounges/seating areas	Yes	We have 5 different lounges.
Outings	Yes	The facility has its own van and outings are undertaken as residents are able.
Smoking Permitted	Yes	Yes, there are plently of sheltered areas for smoking outside.
Semi-Secure	Yes
Sprinklers	Yes
Audit report available	Yes	On-line
Updated: 4 Jul 2011

Special Features

Elderslea has a lovely atmosphere and people are always commenting on it when they enter our facility. We have wide corridors and some larger than usual rooms. We have very experienced staff and provide a broad range of education.

Updated: 4 Jul 2011

Interests & Activities

Activity programme, Advocate, Age Concern, BBQ, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Concerts, Cooking, Craft, Digital camera, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Housie, Jigsaw, Music, Movies, Newspaper reading, Outings, Pastoral care, Quizzes, Reading, Relgious liturgies, RSA, Sing-a-longs, Videos, Aromatherapy, Art, TAB, Vegetarian

Updated: 4 Jul 2011

Additional Information

Topic		Details
Details re Meals		All menus are audited by a dietcian. Meals are prepared on site and served via bain Maries. Likes, dislikes and allergies are catered for and residents have been very complimentary about the food.
Staffing Details		The facility Mnager is supported by the Clinical Manager and two Charge Nurses. Registered Nurses lead Health Care Assistants in the delivery of quality care. We then have health care assistants most qualified in support of the older adult. We have a quality co-ordinator, physio assistant, Diversional Therapist, three recreation co-ordinators, maintenance person, administrator and Receptionist. We have cooks and kitchen assistants, laundry workers and cleaners.
Associated Complexes		Elderslea has just extende the range of services by way of a re-build that has allowed us to cater for 70 Hospital residents, 34 Rest ahome and 20 Dementia.
Updated: 4 Jul 2011

Languages Spoken

Language	Status	Details
English	Yes
Fijian	Yes	We have 4 staff from Fiji all who speak their native language.
Fijian Indian	Yes	Three staff are able to speak Fijian Indian.
Filipino	Yes	Yes we have several who are able to speak this language.
Interpreter	Yes	We can access an interpreter at any time.
Maori - Te Reo	Yes	Yes, some of our staff are fluent in Te Reo.
Samoan	Yes	Some staff are able to communicate in this language.
Tokelauan	Yes
Tongan	Yes
Updated: 4 Jul 2011

Religious Affiliations

Religious Affiliations	Status	Details
Anglican	Yes
Baptist	Yes
Brethren	Yes
Christianity	Yes
Denominations/Faiths represented	Yes
Inter denominational	Yes
Jehovah Witness	Yes
Methodist	Yes
Non denominational	Yes
Presbyterian	Yes
Ratana	Yes
Roman Catholic	Yes
Salvation Army	Yes
Seventh Day Adventist	Yes
Updated: 4 Jul 2011

Distances

Location	Distance	Details
Public Transport	0.50 km	We are very close to Fergusson Drive. The bus stops at the broadway shops and Elderslea is situated behind these shops.
Shops	0.50 km	Broadway shops
Mall	2.00 km	Trentham city shopping centre is the local Mall in Upper Hutt. this Mall is wheelchair friendly. The Mall is slowely beginning to develop, currently there is Farmers and Warehouse, Post shop, food outlets and clothing.
Parks	2.00 km	Upper Hutt is renouned for the beautiful Parks. We are very close to Maidstone Park. Trentham Park is close.
Library	1.50 km	Library Bus visits elderslea every Tuesday morning. the Upper Hutt Library is also quite close
Updated: 4 Jul 2011

Credentials

Credential	Status	Details
Audit Report Available.	Yes	On the Ministry of Health's website.
New Zealand Aged Care Association	Yes
National Certificate in Support of the Older Person (not available after Dec 2010)	Yes
ISO (International Organization for Standardization)	Yes	We are certificated with Iso
Bureau Veritas Quality International (Auditing Agency)	Yes	Bureau Veritas is our auditing Agency
Updated: 4 Jul 2011