Rest Home Care: Redroofs Care Home

Details
At Redroofs, understanding what you and your family need is paramount, because that’s the individualised care we want to provide. We know that this means different things for different people, so we take care to involve family, and make decisions together.

We like to understand each person’s individual likes and dislikes, so that we can build the care we give and the activities we provide around your preferences. After all, this is your home, the place you should feel comfortable in.

At Redroofs, there are a range of interesting activities that you can choose to join in. However, if you prefer your own company, that’s something we respect.

We will work with you to ensure that the right care is provided to meet your needs. We can also guide and support you through the process of coming to a care home.

We would love to have the opportunity to talk to you about what we can offer. Please don’t hesitate to visit our care home any time during business hours or contact our Care Home Manager, on (03) 467 5113.
Updated: 22 Aug 2014

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 8 Nov 2013

Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care49
Long term vacancyYes
Short term vacancyYes
We invite your inspection. Please make contact for more information.
Impending vacancyNo
Updated: 28 Nov 2014

Testimonials
Comments from the recent Resident Satisfaction Survey
• ‘I am cared about’
• ‘Top rate personal care & kindness’
• ‘The care of residents is excellent’
• ‘We have frequent entertainment & outings’
• ‘Better style of life than I had before’
• ‘Friendly homely atmosphere’
• ‘Family always feel welcome’

Compliments from relatives
‘I just want you all to know that we are just so very grateful for all the top-rate care that you give to our mother. I cannot think of enough lovely words to say about you all. Everyone is superb. You look after Mum as if she were your own mother. Nothing ever appears to be a bother and you are all so friendly and welcoming to us too’

‘It really meant so much that you were able to look after Mum so well and made her feel she was surrounded by friends who care’
Updated: 23 Oct 2014
Personnel
Specialities or Areas of Expertise
Personnel
TypeHours Per WeekStatusDetails
Nurse Practitioner Negotiable Access to a NP is available by referral.
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes Available by referral.
Occupational Therapist Yes As required.
Diversional Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 40 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits montly or on request.
Dietitian Yes All menus are dietician approved. Our dietician is available for general advice and oversees special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on call.
Updated: 7 Nov 2014
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes Individual palliative care funding may be available.
End of Life/Palliative Care’ Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Gastronomy/Nasogastric Management Yes We have registered nurses available 24 hours a day who can provide this level of care.
Oxygen Management Yes We have registered nurses available 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage resident's needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Stomal Therapist Yes We manage resident's needs and provide a rangte of products with visits by community nurse specialist on request.
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes
Other Nursing Specialities Yes Available as required.
Anthroposophical Care Yes We have a strong focus on person-centred care.
Psychologist Yes We make referrals for visits by community specialist as required.
Psychiatrist Yes We make referrals for visits by community specialist as required.
Other Post Graduate Specialities Yes We make referrals for visits by community specialist as required.
Updated: 7 Nov 2014
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support or other Short Stay Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Advance bookings taken Yes According to bed availability.
Subsidised service Yes A subsidy may be available.
Private paying service Yes We welcome people who are self funding or have insurance cover.
Updated: 7 Nov 2014
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Day Care Yes It is possible for people to join us during the day and return home at night.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options for Acute Care Funding. Ask your GP for details.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Rooms (Single) Yes
Rooms (Suit Couple) Yes We have a couple of adjoining rooms that may be suitable for couples, please talk to our Facility Manager.
Ensuite Yes
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Alcohol Permitted Yes Residents are able to have their own supply as required. We also have a regular 'Happy Hour".
Pets In Residence Yes We have a cat named "Tilly".
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room Yes Underfloor heating is adjustable in all rooms.
Maori Kaupapa Yes
Residents Committee Yes We have a care homes residents group with regular meetings. Bupa also has a National Residents and Relatives Committee.
Family Committee Yes Combined with the residents committee above.
Newsletter Yes The Care Homes Newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Lounges/seating areas Yes 1 main lounge, 2 cosy lounges and quiet seating areas are available throughout our home.
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Rural Setting No Fabulous rural views and large outdoor area with lovely gardens for resident's enjoyment.
Smokers Room Yes Smoking is permitted in the designated area.
Smoking Permitted Yes Smoking is permitted in the designated area.
Sprinklers Yes Redroofs Care Home meets all NZ Fire Service regulations.
Audit report available Yes Audit report for the Health & Disability Standars is available on our website.
Updated: 7 Nov 2014
Special Features
Redroofs is well known and respected in the Dunedin area for providing a home for our residents who, in their later years are no longer able to live in their own home. Care at Redroofs is for the whole person, providing for each individual's physical, mental, emotional, cultural and spiritual needs in the knowledge that each resident is a unique individual with their own life experience and personality. Residents live with dignity and continue to live their own lifestyle as independently as possible.

Residents have provided some of their own thoughts about Redroofs: "Restful, relaxing, retirement, excellent care, everything done, delicious meals, dedicated staff, restful, refuge for us older folk, outlook (view), outdoor activities, outings, friendship, fellowship, families, safety, spiritual, security.

Bupa Care Services is one of New Zealand's leading aged care providers. We offer a continuum of care, with personal medical alarms, retirement villages, rest homes, hospitals, rehab and dementia care. Care of people with dementia is our speciality. We take pride in adopting the best international approaches, and adapting them to our New Zealand ways.

We are also able to offer respite and carer relief for older people.

Bupa Care Services is a New Zealand company, part of the Bupa group, based in the UK. We are a private company, with no shareholders. As such, our primary concern is for our residents, with surpluses reinvested to enable Bupa to continually enhance our care.

Updated: 22 Aug 2014
Interests & Activities

A range of activities happen each day on an induividual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.

Updated: 22 Aug 2014
Additional Information
TopicDetails
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Redroof Care Home meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 7 Nov 2014
Languages Spoken
LanguageStatusDetails
Dutch Yes
English Yes
Other Information Yes We will access an interpreter from the DHB for our residents as required.
Updated: 7 Nov 2014
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 29 Jul 2014
Distances
LocationDistanceDetails
Public Transport 0.10 km There is a bus stop within a block of Redroofs.
Shops 1.00 km Located within walking distance of Roslyn Village. Main shopping area is easily acessed by Taxi.
Mall 2.00 km
Parks 0.20 km We have rugby fields and a golf course right over the back fence and a children's playground is situated just a few blocks away.
Library 2.00 km Redroofs has close links with Dunedin Library, receiving monthly book delivery.
Updated: 29 Jul 2014
Credentials & Membership
Credentials & MembershipStatusDetails
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Rest Home MOH Audit Report Available. CareerForce (ex CSSITO (Community Support Services Industry Training Organisation)
Updated: 17 Oct 2014