Rest Home Care

Redroofs Care Home

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At Redroofs, understanding what you and your family needs is paramount, because thatís the individualised care we want to provide. We know that this means different things for different people, so we take care to involve family, and make decisions together.

We like to understand each personís individual likes and dislikes, so that we can build the care we give and the activities we provide around your preferences. After all, this is your home; the place you should feel comfortable in.

At Redroofs, there are a range of interesting activities that you can choose to join in. However, if you prefer your own company, thatís something we respect.

We will work with you to ensure that the right care is provided to meet your needs. We can also guide and support you through the process of coming to a Care Home.

We would love to have the opportunity to talk to you about what we can offer. Please donít hesitate to visit our Care Home any time during business hours or contact our Care Home Manager, on (03) 467 5113.
Updated: 5 Nov 2013

Contact Details
NameRedroofs Care Home
Address15 Dunblane Street   View Map
SuburbRoslyn/Maori Hill
Postal Address15 Dunblane Street
District Health Board AreaSouthern (Otago)
Phone(03) 467 5113
Fax(03) 467 2847
OwnerBupa Care Services (Phone: 0800 60 80 99)
Email View Email Address
Updated: 16 Jul 2014

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Service/Facility Details
Contract with DHBYes
Additional Room CostsSome Rooms
Updated: 8 Nov 2013

Bed and Vacancy Details
Approximate number of beds at this level of care48
Long term vacancyYes
Short term vacancyYes
We invite your inspection. Please make contact for more information.
Impending vacancyNo
Updated: 24 Jul 2014

TypeHours Per WeekStatusDetails
Nurse Practitioner Negotiable Access to a NP is available by referral.
Registered Nurse Yes This is in addition to the Nurse Manager, allowing two Registered Nurses to provide 24/7 On Call cover.
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Access to the Community Physio is available by referral.
Diversional Therapist Yes
Activities Co-ordinator Yes We provide an exciting and varied activity programme to keep people stimulated and active.
Hairdresser Yes Visits weekly. You can find her in our Redroof's Salon.
Podiatrist Yes Visits 6 weekly.
Dietitian Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes An advocate from Age Concern attends resident meetings on a regular basis.
Updated: 20 Nov 2013

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes
End of Life/Palliative Careí Yes
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes Available by referral
Infection Control Yes
Stomal Therapist Yes Available by referral
Gerontological Care Yes Redroofs has strong links with the Older Persons health team at Dunedin Hospital.
Urology Yes
Clinical Manager Yes
Updated: 20 Nov 2013

Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes
Carer Support or other Short Stay Yes
Advance bookings taken Yes
Subsidised service Yes
Private paying service Yes
Updated: 8 Nov 2013

Under 65 yrs with Disability Yes If authorised
Day Care Yes By arrangement
Primary Health Funded Short Term Care Yes
Rooms (Single) Yes
Rooms (Suit Couple) Yes We have a couple of adjoining rooms that may be suitable for couples, please talk to our Facility Manager.
Ensuite Yes
May Bring Own Furniture Yes Smaller items, bigger items negotiable
Alcohol Permitted Yes Residents are able to have their own supply as required. We also have a regular 'Happy Hour".
Pets In Residence Yes We have 2 cats "Charlie and Tilly".
Negotiate To Bring Own Pet Yes Not usually, but we will give consideration to this.
Phone Access In Own Room Yes All rooms have a phone jack. Phone costs are the responsibility of the resident.
Resident can adjust heating in own room Yes Underfloor heating is adjustable in all rooms.
Residents Committee Yes In addition, regular Residents meetings are held with the Manager.
Newsletter Yes Bupa will be developing a newsletter for our residents and families after consultation with them re their needs.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes 1 main lounge, 2 cosy lounges and quiet seating areas are available throughout our home.
Outings Yes Regular drives, outings to special events, movies, concerts, lunch out, picnics....
Rural Setting No Fabulous rural views and large outdoor area with lovely gardens for resident's enjoyment.
Smoking Permitted Yes Designated outside areas.
Sprinklers Yes
Audit report available Yes
Updated: 21 Nov 2013

Special Features
Redroofs is well known and respected in the Dunedin area for providing a home for our residents who, in their later years are no longer able to live in their own home. Care at Redroofs is for the whole person, providing for each individual's physical, mental, emotional, cultural and spiritual needs in the knowledge that each resident is a unique individual with their own life experience and personality. Residents live with dignity and continue to live their own lifestyles as independently as possible.

Residents have provided some of their own thoughts about Redroofs: "Restful, relaxing, retirement, excellent care, everything done, delicious meals, dedicated staff, restful, refuge for us older folk, outlook (view), outdoor activities, outings, friendship, fellowship, families, safety, spiritual, security.

Bupa Care Services is one of New Zealand's leading aged care providers. We offer a continuum of care, with personal medical alarms, retirement villages, rest homes, hospitals and dementia care. Care of people with dementia is our speciality. We take pride in adopting the best international approaches, and adapting them to our New Zealand ways.

We are also able to offer respite and carer relief for older people.

Bupa Care Services is a New Zealand company, part of the Bupa group, based in the UK. We are a private company, with no shareholders. As such, our primary concern is for our residents, with surpluses reinvested to enable Bupa to continually enhance our care.

Updated: 20 Nov 2013

Interests & Activities

Residents are encouraged to continue their personal interests, community involvement and activities with family and friends.

Planned activities take place throughout the week for those who wish to participate. These include sit dancing, videos, arts and crafts, housie, table games, shopping and library trips, indoor bowls.

Other examples of services and interests at Redroofs include: Activity programme, Advocate, Age Concern, Alzheimer's Society, Aromatherapy, BBQ, Big print books, Bingo, Board games, Breakfast in bed, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Companion Club, Concerts, Cooking, Entertainers, Entertainment, Exercises, Games, Garden, Gardening, Holistic, Home League, Indoor Games, Library, Log fire, Massage, Meal choices, Music, Newspaper reading, Outings, Pastoral care, Quizzes, Reading, Recreation, Religious services,
Shopping, Sing-a-longs, Singing, Vegetarian, Views, Visitors, Arthritis society

Updated: 8 Nov 2013

Additional Information
Details re Meals Prepared freshly on the premises by our Chefs(the aroma of home baking is enticing). Diets and special needs catered for. Many options available.
Staffing Details Registered nurse on duty every day, and on call at all other times. All caregivers qualified. We are also extremely lucky to have a low staff turnover which is because of the warm and caring environment that Redroofs offers. The Redroofs Team have a strong commitment to providing a service that enhances the residents' lifestyle.
Associated Complexes Redroofs is owned by BUPA Group.
Fees Details/Fees Do Not Include Hairdresser, personal toiletries of own choice (we provide standard toiletries), over the counter medication desired by residents as a personal choice rather than medical prescribed treatment.
Updated: 20 Nov 2013

Languages Spoken
Dutch Yes
English Yes
German Yes
Other Information Yes We will access an interpreter from the DHB for our residents as required.
Updated: 20 Nov 2013

Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 8 Nov 2013

Public Transport 0.10 km There is a bus stop within a block of Redroofs.
Shops 1.00 km Located within walking distance of Roslyn Village. Main shopping area is easily acessed by Taxi.
Mall 2.00 km
Parks 0.20 km We have rugby fields and a golf course right over the back fence and a children's playground is situated just a few blocks away.
Library 2.00 km Redroofs has close links with Dunedin Library, receiving monthly book delivery.
Updated: 8 Nov 2013

Credentials & Membership
Credentials & MembershipStatusDetails
Rest Home MOH Audit Report Available. Yes Please view our latest Ministry of Health Certification audit by using the link provided above in the Contact Details section.
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes Bupa is committed to ensuring staff have the knowledge & skills to deliver high quality care to our residents. Bupa delivers approved training programmes for National Certificates in Foundation Skills,Core Competencies & Dementia Qualifications.
Rest Home MOH Audit Report Available. CareerForce (ex CSSITO (Community Support Services Industry Training Organisation)
Updated: 20 Nov 2013

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