Rest Home Care: Glenhaven Rest Home

Details
Glenhaven is a family owned boutique rest home, offering a supportive family environment.

If you are looking for a warm friendly setting where you are treated as an individual and where we take the time to really care about you, then you have found it at Glenhaven

Ideal for residents who want to stay in touch with their local area. We are just across the road from Glenfield Mall, handy for shopping or perhaps meeting friends and family.


Is food important to you? We make it a highlight of your day, our chef serves an excellent variety of top quality, tasty meals. Our menu is flexible and often allows for individual choice. After eating you only have one thing to say “that was delicious.”

We would love you to come and see us,to see what makes us special. Talk to our residents and have a chat with Mark or Rachelle about the care you are looking for.



FOR MORE INFORMATION - or arrange to come for a coffee and walk through to discuss your options.

Contact Mark,Judy or Rachelle
Ph (09)444 7722

manager@glenhavenresthome.co.nz

Updated: 23 Mar 2015

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 17 Mar 2015

Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care18
Long term vacancyYes
Short term vacancyYes
Impending vacancyNo
Updated: 27 May 2015

Testimonials
“I live here because the food is great, staff are wonderful, owners are great. The home always looks beautiful and clean. I'm happy here until I pass on and I have no complaint.” (Resident)

“Everyone is lovely, food is great and I get on well with people. I couldn't live anywhere else better. This is my best life and I'm very lucky to be able to get care and live in this place. I've never been this happy.” (Resident)

“What I like the most about living here is that this is a small home, enough to make it feel like a family.” (Resident)
Updated: 20 Mar 2015
Personnel
Specialities or Areas of Expertise
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 30 Yes We have a Registered Nurse who is also our Clinical Nurse Manager.
Healthcare Assistants/Caregivers Yes Our dedicated team of 10 caregivers are committed to excellent care of the elderly.
Physiotherapist Yes As required.
Diversional Therapist Yes
Activities Co-ordinator 17.5 Yes Karrin organizes an interesting and varied activities programme - Tuesday to Saturday.
Hairdresser Yes We have a resident Hairdresser who comes in as required to make our residents feel special.
Podiatrist Yes Our Podiatrist visits 6 weeks.
Dietitian Yes All our delicious menus are checked by a Certified Dietitian.
Accredited Visitors Yes From various organisations, schools and societies.
Chaplain/Spiritual Advisor Yes
Other Personnel Yes
Updated: 20 Mar 2015
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes With support from North Shore Hospice.
Wound Care Yes
Diabetic Care Yes
Infection Control Yes
Updated: 17 Aug 2014
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes
Carer Support or other Short Stay Yes
Advance bookings taken Yes
Subsidised service Yes
Private paying service Yes
Updated: 20 Mar 2015
Features
FeatureStatusDetails
Day Care Yes
Primary Health Funded Short Term Care Yes
Rooms (Single) Yes Bright, comfortable rooms some with outside deck
Rooms (Shared) Yes
Rooms (Suit Couple) Yes Large sunny double rooms great for couples.
Ensuite Yes One ensuite room others have bathroom facilities near-by. Every room has a hand basin.
May Bring Own Furniture Yes Residents are encouraged to personalize their room with smaller items.
Alcohol Permitted Yes We work in with residents and families in this regard.
Pets In Residence Yes We have two sweet little birds in a large cage.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room No Can be arranged at residents cost. We have a dedicated residents line and several phones available.
Resident can adjust heating in own room Yes Most rooms have individual heat pumps.
Residents Committee No We have monthly resident meetings organized by our Activities Co-ordinator.
Lounges/seating areas Yes Glenhaven has two large lounge areas with comfy couches, chairs and flat screen TV's. Great place to socialize with other residents. The atmosphere of the dining room adjacent to the kitchen feels like home.
Outings Yes
Smoking Permitted Yes
Sprinklers Yes Fitted through out building.
Audit report available Yes
Updated: 17 Aug 2014
Special Features
Glenhaven prides its-self on having delicious meals and snacks cooked in our kitchen by our full time chef.

Birthdays are a special time with a decorated cake to share, also high teas, happy hours and special days throughout the year give us the chance to celebrate the finer things in life

We offer regular outings for you to visit shopping centres, gardens, beaches,RSA,out for a coffee and cake at a popular cafe. Residents are encouraged wherever possible to maintain regular contact with community activities.


Let us show you and your family through our home; for more information and to discuss your options contact Mark on (09) 444 7722 or email: manager@glenhavenresthome.co.nz
Updated: 17 Aug 2014
Interests & Activities

Our Activity programme is regularly updated to cater for individual, interests and capabilities

Gardening, BBQ, Concerts, Big print books, Board games, Cards, Church, Outings, Newspaper reading, Shopping trips, RSA, Bingo, Videos,Children,CMA,Baking, Exercises, Happy Hour, Jigsaw, Pianist, Quizzes.

Updated: 17 Aug 2014
Additional Information
TopicDetails
Details re Meals Tasty home cooked meals and regular fresh baking...Yummy.
Updated: 18 Aug 2014
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Residents are taken to church by church members
Salvation Army Yes Next door to Salvation Army church.
Updated: 20 Dec 2012
Distances
LocationDistanceDetails
Public Transport 0.10 km
Shops 0.10 km
Mall 0.10 km Opposite Westfield Glenfield Shopping Centre
Library 0.50 km
Updated: 17 Aug 2014
Credentials & Membership
Credentials & MembershipStatusDetails
Rest Home MOH Audit Report Available. Yes
New Zealand Aged Care Association Yes
Care Association New Zealand Yes
Rest Home MOH Audit Report Available. New Zealand Aged Care Association Care Association New Zealand
Updated: 18 Aug 2014