Rest Home Care: Victoria Place (formerly Tokoroa Lifecare)

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  • Victoria Place (formerly Tokoroa Lifecare)
  • 9 Victoria Place
  • South Waikato
  • Tokoroa 3420
  • Postal Address: 9 Victoria Place Tokoroa
  • District Health Board Area: Waikato
  • Phone: (07) 886 1572
  • Fax: (07) 886 1582
  • Manager: Ilana Kerr (Phone: 07 886 1572)
  • Owner: Oceania Group (Phone: 09 356 1837)
  • View Email Address

Other services in this facility:

View Associated Services

Updated: 22 Aug 2014

Victoria Place (formerly Tokoroa Life Care) is a residential facility for older people, situated amongst lovely landscaped gardens in the heart of Tokoroa. With large, sunny bedrooms, spacious lounges and outdoor courtyards, living at Victoria Place takes the worry away and allows you to relax and enjoy the good things in life – friendship and fun.

Residents of Victoria Place are assured of quality care, freedom of choice and a homely environment, including scrumptious home cooked meals.

Updated: 15 May 2013

Service/Facility Details
Contract with DHBYes
Additional Room CostsSome Rooms
Updated: 1 Feb 2013

Bed and Vacancy Details
Approximate number of beds at this level of care20
Long term vacancyNo
Short term vacancyNo
Impending vacancyYes
Updated: 29 May 2015

Specialities or Areas of Expertise
TypeHours Per WeekStatusDetails
Registered Nurse Yes We currently have five registered nurses on staff who work on 8 hour rostered shifts.
Enrolled Nurse Yes We currently have 1 enrolled nurse on staff who work on 8 hour rostered shifts.
Healthcare Assistants/Caregivers Yes
Activities Co-ordinator 60 Yes Our Diversional Therapist works Monday to Friday.
Hairdresser Yes We have a local Hairdress that comes in every 6 weeks.
Podiatrist Negotiable We have a visiting podiatrist from Cambridge that comes in when required.
Kaumatua Yes We have a Kaumatua that will come in when needed.
Chaplain/Spiritual Advisor Yes These people are available to the residents and they visit regularly.
Other Personnel Yes We have community volunteers that come in on a regular basis,.
Updated: 23 Aug 2013
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes
End of Life/Palliative Care’ Yes WDHB. We have had several palliative care residents on site in the past.
Gastronomy/Nasogastric Management No Referred to local hospital (Tokoroa Hospital) PRN.
Oxygen Management Yes We have oxygen available on site, we have oxygen cylinders and an O2 concentrator.
Surgical Followup Yes Referred for hospital appointments at WDHB or Tokoroa Hospital. We take care of wound management, dressings and some pain management.
Wound Care Yes This is available via WDHB.
Diabetic Care Yes Via WDHB and local diabetes nurse.
Continence Advisor Yes WDHB and we also have our own appointed continence nurse on staff.
Infection Control Yes We have an appointed Infection Control Nurse and we also contact the WHDB specialist nurses or the public health service.
Stomal Therapist Yes WDHB
Psychiatric Care Yes WDHB/MHSOP
Stroke Rehabilitation Yes We have the local stroke support person visit and/or educate staff. Other specailists are available via WDHB.
Tracheotomy Care No If necessary will liase with WDHB
Dialysis No If necessary will lisase with WDHB. And have done in the past.
Spinal Injuries No As above
Primary Rural Health Care No Would liase with WDHB if required.
Specialised Dementia Care Yes MHSOP/WDHB
Gerontological Care Yes as above
Urology Yes as above
Clinical Manager Yes We have an appointed RN who is our Clinical Co-ordinator who works 2 days per week in this role.
Other Nursing Specialities Yes We currently have a infection control nurse, privacy officer.
Psychologist Yes WDHB/MHSOP
Psychiatrist Yes We have a psychiatrist from the MHSOP/WDHB that visits on a monthly basis.
Updated: 24 Aug 2012
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Carer Support or other Short Stay Yes
Advance bookings taken Yes
Subsidised service Yes
Updated: 19 Mar 2013
Under 65 yrs with Disability Yes
Day Care Yes
Palliative Care Contract Yes
Rooms (Single) Yes
Ensuite Yes
May Bring Own Furniture Yes Residents are free to bring their own furniture subject to space and safety constraints.
Alcohol Permitted Yes This is permitted in moderation only.
Phone Access In Own Room Yes
Resident can adjust heating in own room No Management can adjust the heating if requested.
Maori Kaupapa Yes
Residents Committee No While we don't have a specific resident committee we have meetings with residents and their family when request and have an open door policy regarding concerns or requests from our residents.
Newsletter Yes This is produced on a 6 weekly basis.
Policy for management of challenging behaviour Yes The Oceania Group has a robust policy for the management of challenging behaviour. Please ask management if you wish to view this.
Confused Residents Yes Some of our residents in the rest home and hospital do sometimes get confused but we have staff trained to handle differcult situations.
Lounges/seating areas Yes We have one large TV lounge
Outings Yes We have outings and picnics in our 10 seater van which has wheelchair access.
Rural Setting No We are situated on the outskirts of Tokoroa.
Smoking Permitted Yes Smoking is permitted outside.
Semi-Secure Yes
Sprinklers Yes
Updated: 24 Aug 2012
Interests & Activities

Activity programme, Art, BBQ, Board games, Big print books, Bingo, Bowls, Cards, Care and Craft, Chapel, Church, Children, Classical Music, Concerts, Entertainment, Entertainers, Exercises, Games, Gardening, Indoor Games, Housie, Library - staff bring in lots of books, Minibus, Movies, Pastoral care, Picnic facilities, Holidays, Senior Citizens

Updated: 4 Dec 2008
Additional Information
Details re Meals We have delicious home cooked meals all prepared on site. Breakfast is served at 8am and our main meal of the day is serviced at midday. Morning and afternoon teas always consist of lovely homebaking and are very popular. We rotate our menus on a four weekly basis and get dietitian input in preparing these. All special needs are catered for.
Staffing Details We have great staff who are all caring and competent in their roles. In the past year 12 of our staff have completed the Wellcare training and another 6 will be working towards this next year. We also have at least 6 who hold current First Aid Certificates.
Associated Complexes We are part of the Oceania Group of Care Facilities.
Fees Details/Fees Do Not Include Please refer to management for more details
Updated: 4 Dec 2008
Languages Spoken
Cook Island Yes
Dutch Yes
English Yes
Updated: 4 Dec 2008
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Inter denominational Yes
Roman Catholic Yes
Salvation Army Yes
(Other comments) Yes We also have visits from the Apostolic Church. We will endeavour to assist anyone who wishes to attend another church or religious group of their choice.
Updated: 4 Dec 2008
Public Transport   Tokoroa has a taxi service and hospital bus service (for the Waikato Hospital) which come to the door
Shops 1.00 km A dairy is closeby.
Mall 5.00 km Tokoroa's main shopping centre has all of the main shops and amenities that you require.
Parks   While we don't have any parks close by we are situated in a lovely residential area for walks with lots of lovely gardens to look at.
Library 5.00 km Tokoroa Public Library is in the central shopping centre.
Updated: 4 Dec 2008