Rest Home Care
Radius Heatherlea Care Centre
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We deliver quality lifestyle with an innovative approach to care that enables us to maintain the well being, dignity & independence of our residents. The success of the Radius Residential lifestyle can be attributed to caring, qualified people who recognise & respond to the special needs of each individual.
Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 139 Vivian Street View Map |
| District | Central |
| City/Town | New Plymouth |
| District Health Board Area | Taranaki |
| Phone | (06) 758 7302 |
| Fax | (06) 758 7304 |
| Mobile | 021 339 976 |
| Manager | Fiona Kelsen (Phone: 06 7587302) |
| Owner | Radius Residential Care Ltd |
| Website | http://www.radiusresidentialcare.co.nz/ |
| Updated: 13 Aug 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 16 Sep 2011 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 34 |
| Updated: 16 Sep 2011 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 32 | Yes | We have one registered nurse who does afternoon shifts. The facility manager is a registered nurse and both are on call 24/7. |
| Healthcare Assistants/Caregivers | 600 | Yes | All Healthcare Assistants are qualified in ACE core and ACE dementia or equivalent to. The HCA's are very committed to providing the best care for our residents. |
| Physiotherapist | Negotiable | Physiotherapist is available as needed. | |
| Occupational Therapist | Negotiable | Occupational Therapist is available as needed. | |
| Own Social Worker | Yes | We have frequent visits from Social workers at TBH. | |
| Diversional Therapist | 32 | Yes | We have one diversional therapist and one Activity Co-ordinator. We have 2 happy hour sessions a week with entertainment, snacks and beverages, family welcome. We have regular pamper sessions, games, exercise, craft days and outings. |
| Activities Co-ordinator | 32 | Yes | Along with our diversional therapist, the activities coordinator provides one on one sessions for those residents who don't wish to participate in activities provided. |
| Hairdresser | Yes | On site salon with 2 hairdressers available throughout the week. Beauty therapist on request. | |
| Podiatrist | Yes | Visits regularly on a six weekly basis. | |
| Dietitian | Yes | All our menus are reviewed by a qualified dietician, if residents require individual input by a dietician a referral is made through a GP. | |
| Accredited Visitors | Yes | ||
| Kaumatua | Yes | We have a Kaumatua from a local Iwi who visits when needed and provides cultural in-services for Staff. | |
| Chaplain/Spiritual Advisor | Yes | Community Chaplains visit every Monday for Church services and any resident is welcome to attend. If needed we can provide transport to community services. | |
| Other Personnel | Yes | We have regular volunteers from the community who visit residents. | |
| Updated: 16 Sep 2011 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have regular volunteers from the community who visit residents. |
| Surgical Followup | Yes | We provide transport and support if residents requiring follow up visits with DHB or specialists. |
| Wound Care | Yes | Our RN's and Duty Leaders have regular wound care education sessions. |
| Diabetic Care | Yes | We are able to provide specialised menus and monitoring of diabetic care. |
| Continence Advisor | Yes | We have regular contact with continence product specialist and provide regular study sessions for staff on continence management to provide the best outcome for our residents. |
| Infection Control | Yes | Facility Manager has had extensive training in the area of infection control and is undertaking post grad studies in this field. We have a subscription with bug control which provides up to date information in this area. |
| Stomal Therapist | No | This is provided through the DHB. |
| Specialist Palliative Care | Yes | Hospice supports residents within the Facility. |
| Palliative Care | Yes | Provided through Hospice. |
| Psychiatric Care | Yes | We work closely together with Mental health service for the older person on providing the best possible care for our residents. |
| Stroke Rehabilitation | Yes | We work closely together with Mental health service for the older person on providing the best possible care for our residents. |
| Specialised Dementia Care | Yes | We provide a secure environment which keeps our residents safe and calm and provide them with a sense of independence to move freely within their home. We have a secure outside area with garden beds and seating for residents and families to enjoy. |
| Gerontological Care | Yes | |
| Community Health | Yes | We work with the Community health on a regular basis. |
| Clinical Manager | Yes | Yes with 12 years experience within aged care. |
| Psychologist | Yes | Psychologists available through Taranaki District Health Board when required. |
| Psychiatrist | Yes | Psychologists available through Taranaki District Health Board when required. |
| Other Post Graduate Specialities | Yes | Facility Manager has under taken post graduate education in gereontology |
| Updated: 16 Sep 2011 | ||
| Feature | Status | Details |
|---|---|---|
| Short Term Care e.g. Carer Support, Respite Care | Yes | We provide respite care and carer support to provide relief families who are looking after their loved ones. |
| Carer Support/Respite Care Booking Facility | Yes | We are able to book in advance rooms for carer support and respite care. We also provide continuous bookings for on going respite or carer support care. |
| Palliative Care Contract | Yes | |
| Palliative Care Provided | Yes | Palliative care is provided with the guidance of Hospice. |
| Whanau Room | Yes | We have a room that is able to be made available for families/whanau to use to be close to loved ones when needed. |
| Rooms (Single) | Yes | There are 19 ensuite rooms and 15 single rooms with wash facilities available in the rest home and 20 single rooms in the secure unit. |
| Rooms (Shared) | Yes | We are able to provide rooms that are able to be shared as a couple. |
| Rooms (Suit Couple) | Yes | We are able to provide rooms that are able to be shared as a couple. |
| Ensuite | Yes | Majority of rooms in rest home area have en-suites, but all rooms have own vanity. |
| May Bring Own Furniture | Yes | Resident's are able to furnish and decorate their rooms as they desire. We also provide furnishing for all rooms. |
| Alcohol Permitted | Yes | Residents are able to purchase their own beverages. We provide beverages at the happy hours and every Sunday lunch meal. |
| Pets In Residence | Yes | We have a facility cat called Marmite. |
| Negotiate To Bring Own Pet | Yes | Residents are able to bring in their own pets but we ask residents and families to be responsible for them. |
| Phone Access In Own Room | Yes | Can have own phone line in room. This is at residents own cost. |
| Resident can adjust heating in own room | Yes | All rooms have controls in rest home. |
| Residents Committee | Yes | Monthly Residents meeting where residents are able to discuss ideas and concerns which is then passed onto the Manager to review. |
| Family Committee | Yes | Facility Manager has open door policy and welcomes feed back from families. |
| Newsletter | Yes | We have a national newsletter and a in house newsletter which is done quarterly. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | We have 3 lounges. 2 have wide screen tv's and lazyboy chairs. These lounges are open to residents at all times. 1 lounge opens out onto BBQ area. |
| Outings | Yes | We have a great recreation program and the residents go on outings twice a week some examples of the outings they go on are ..... Waitbait Inn Mokau, Tawhiti Museum, McDOnalds, BBQs at beachs around the district and Waitara Railway to name a few. |
| Rural Setting | No | Heatherlea is situated in Central New Plymouth. |
| Smokers Room | No | We have a smoking area for those residents who wish to smoke. |
| Smoking Permitted | Yes | |
| Semi-Secure | Yes | We have a secure dementia unit, as well as the rest home and dementia been patrolled by Chubb Securities. |
| Sprinklers | Yes | There are sprinklers, fire cell doors and smoke detectors throughout the facility. |
| Audit report available | Yes | This is available on MOH web site. |
| Updated: 16 Sep 2011 | ||
| The convenience of being so central for family and visitors. A peaceful outside garden in the secure unit. |
| Updated: 16 Sep 2011 |
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Breakfast in bed, Children & Visitors welcome, Sky TV, Religious services DVD's
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| Updated: 23 Feb 2010 |
| Topic | Details | |
|---|---|---|
| Staffing Details | Qualified and experienced staff 24 hrs/day | |
| Associated Complexes | We are part of the Radius Group of care facilities which Thornleigh Park Rest Home & Hospital is also a part of. | |
| Fees Details/Fees Do Not Include | Please discuss fees with Manager. | |
| Updated: 23 Feb 2010 | ||
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Updated: 23 Feb 2010 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Monthly Visits |
| Christianity | Yes | Monthly Visits |
| Roman Catholic | Yes | When required |
| Salvation Army | Yes | Monthly visits |
| Updated: 23 Feb 2010 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 km | At gate |
| Shops | 0.10 km | Corner shops 2 blocks away |
| Mall | 0.50 km | Central city 500 Metres |
| Parks | 0.50 km | City parks & Foreshore 500 Metres |
| Library | 0.20 km | Mobile Library Bus comes down the road approximately 20 metres away |
| Updated: 23 Feb 2010 | ||
| Credential | Status | Details |
|---|---|---|
| Audit Report Available. | Yes | On MOH web site. |
| N.Z. Aged Care Association (ex Healthcare Providers N.Z.) | Yes | |
| ACE ("Aged Care Education" Training programme) | Yes | |
| National Certificate in Diversional Therapy | Yes | Our diversional Therapist has National Certificate. |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | |
| Health and Disability Auditing New Zealand Limited (Auditing Agency) | Yes | |
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| Updated: 16 Sep 2011 | ||