Rest Home Care
Kensington Court Lifecare
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STRATEGIC OBJECTIVE
The Ultimate Care Group's objective is to provide a seamless continuum of quality of care to all our customers. GOAL Create and maintain an environment that continuously focuses action on quality improvement in care. QUALITY DEFINITION The continued pursuit of excellence in care through monitoring, auditing, actioning and evaluation of services. CORE VALUES -Integrity-we do the right thing at the right time, all the time. -Respect and value-we always respect and value our consumers and our colleagues. -Commitment-we deliver service with commitment and care. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 18 McMahon Street View Map |
| Suburb | Stoke |
| City/Town | Nelson |
| Postal Address | 18 McMahon Street, Stoke, Nelson 7011 |
| District Health Board Area | Nelson Marlborough |
| Phone | (03) 547 9444 |
| Fax | (03) 547-8267 |
| Mobile | 0274526485 |
| Manager | Vanessa Kingsbury (Phone: (03) 547-9444) |
| Owner | Ultimate Care Group |
| Website | www.eldernet.co.nz |
| Updated: 16 Jun 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 16 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 45 |
| Updated: 10 May 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have valuable registered nurses who work at Kensington Court. We have a Clinical services manager who works Monday-Friday. | |
| Enrolled Nurse | Yes | Have an enrolled nurse who is the rest home co-ordinator. Maxine is an assest with her knowledge and her experience that she has brought to Kensington Court. | |
| Healthcare Assistants/Caregivers | Yes | We work off safe staffing indicators which are based on your resident numbers. All caregivers are required to complete core training in care of the elder person. | |
| Physiotherapist | 0.00 | Yes | We work in with local physiotherapists and those from Nelson Marlborough District Health Board |
| Occupational Therapist | 0.00 | Negotiable | Access via Nelson Marlborough District Health Board as required |
| Own Social Worker | 0.00 | Negotiable | Access via Nelson Marlborough District Health Board as required |
| Diversional Therapist | Yes | Full time diversional therapist | |
| Activities Co-ordinator | Yes | we have 2 part time activities assistants who work to support other areas of the facility | |
| Hairdresser | Yes | One and a half days per week. We have our own hairdressing salon on site. | |
| Podiatrist | Yes | A podiatrist visits first Tuesday every month. | |
| Dietitian | Yes | Oversees menus. All residents special dietary needs are catered for at Kensington Court Lifecare | |
| Accredited Visitors | Yes | ||
| Kaumatua | Yes | available as requested | |
| Chaplain/Spiritual Advisor | Yes | Available as required | |
| Other Personnel | Yes | Eunice, administrator/receptionist has been at Kensington for 15yrs and Terry our maintenance man has been with us for 17yrs. Joan our diversional therapist has been at Kensington for 14yrs. | |
| Updated: 22 Sep 2011 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | This is able to be managed on site by our registered nurses. |
| Surgical Followup | Yes | We have been able to support residents returning from surgical procedures |
| Wound Care | Yes | our staff are experienced and receive regular education regarding wound care which is updated regularly. Support from DHB can be accessed if required. |
| Diabetic Care | Yes | Work with the residents GP to do the annual diabetes checks |
| Continence Advisor | Yes | We have staff internally that are experienced and educated regarding incontinence products that are used within the facility. We can access support from our supplier or the DHB |
| Infection Control | Yes | We have an infection control co-ordinator who is EN Maxine Poole and she is supported in her role by the FM Vanessa Kingsbury |
| Stomal Therapist | Yes | Our staff are experienced and educated regarding stoma care. We can access support from the DHB |
| Specialist Palliative Care | Yes | Kensington Court works closely with the Nelson Regional Hospice. We also have well educated staff on Palliative Care. We work with the Liverpool Care Pathway. |
| Palliative Care | Yes | Kensington Court works closely with the Nelson Regional Hospice. We also have well educated staff on Palliative Care. We work with the Liverpool Care Pathway. |
| Psychiatric Care | Yes | Access can be made through the DHB |
| Stroke Rehabilitation | Yes | Access can be made through the Stroke Foundation. Can also consult with speech language therapy, Physiotherapy etc through the local DHB |
| Dialysis | Yes | We work with the local DHB assisting residents to attend dialysis |
| Gerontological Care | Yes | Our nurses have long term experience with gerontological nursing and the caregivers are all encouraged to complete a certificate in care of the elder person. |
| Clinical Manager | Yes | |
| Other Nursing Specialities | Yes | Have developed close working relationships with the local DHB and GP practices |
| Psychologist | Yes | Accessed through the DHB |
| Psychiatrist | Yes | Accessed through the DHB |
| Other Post Graduate Specialities | Yes | Can be accessed through Older persons Mental Health |
| Updated: 12 Jan 2012 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Short Term Care e.g. Carer Support, Respite Care | Yes | As availability of rooms permit |
| Carer Support/Respite Care Booking Facility | Yes | As availability of rooms permit |
| Primary Health Funded Short Term Care | Yes | As availability of rooms permit |
| Palliative Care Contract | No | However we will provide care for our residents as long as is practicable. Hospice staff have provided support in the past. |
| Whanau Room | Yes | If one of the residential rooms are available at the tiime families are welcome to use this. There maybe a small charge. |
| Rooms (Shared) | Yes | |
| Rooms (Suit Couple) | Yes | See above. |
| Ensuite | Yes | Toilet and handbasin in each room |
| May Bring Own Furniture | Yes | May bring own bed or other furniture, personal articles, etc. We like you to feel as much at home as possible. |
| Alcohol Permitted | Yes | Wine,beer or sherry is served with the midday meal on Sunday. Some residents like a small drink in their own rooms, however this is something which we discuss with the resident on admission. |
| Pets In Residence | Yes | We currently have two birds Courtney and Kenny that remain in the reception area. Courtney is a chatter box and tells Kenny that he looks pretty!! |
| Negotiate To Bring Own Pet | Yes | We are open to discuss this. We currently have a cat called Pixie in our hospital lounge. We would love a cat down in the rest home so we are up for negoitiation. |
| Phone Access In Own Room | Yes | Phone lines in all rooms, connection at own cost. Five residents' phones are strategically placed around the home. |
| Resident can adjust heating in own room | No | The heating can be adjusted within the residents room but this does need to be done by the maintenance manager. |
| Residents Committee | Yes | Chaired and minuted by Diversional Therapist |
| Newsletter | Yes | "Village Prattler" is distributed three monthly. Residents are invited to submit items of interest. |
| Policy for management of challenging behaviour | Yes | If you would like to see our policy please discuss this with our Manager on enquiry. |
| Confused Residents | Yes | Residents who are confused can be catered for until re-assessment is necessary. |
| Lounges/seating areas | Yes | We have a variety of locations for residents and their families to meet in, including sheltered courtyard areas, and large lounges in the resthome, hospital and village areas. |
| Outings | Yes | Our outings are very popular, we visit all the usual places of interest as well as visits to friends & family for afternoon tea. We visit groups in the local community & enjoy picnics in summer. We enjoy accessing local business too ie Crusoes, McCashins. |
| Smoking Permitted | Yes | Designated area outside. |
| Semi-Secure | Yes | We have alarmed doors that are activated on our doors some doors at dusk. |
| Sprinklers | Yes | |
| Audit report available | Yes | This can be requested to be seen upon enquiry or you may check this out on the ministry of health website under Residential care. |
| Updated: 22 Sep 2011 | ||
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| An inter rest home competition for the Ultimate Care Group facilities has caused a afternoon of fun with residents putting on rugby jerseys to show support for our adopted team. Staff adapted different poses for rugby images to represent our way of supporting Italy. Faces were put on ice cream sticks so that residents coud put them up to their faces. A huge amount of laughter and fun was had by all! Especially the residents!! |
| Updated: 22 Sep 2011 |
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Extensive daily entertainment programme, exercises & games, indoor bowls weekly, van outings weekly, interdenominational church services fortnightly, own library & public library system, casual card game groups, movies, two pianos, 2 stereo systems, sing-a-longs twice weekly, shop trolley weekly, sky TV, videos, frequent outings,religious discussion group, newspaper reading and discussion daily, weekly shopping trips, barbeque area, Big print books, Blind Foundation, Crafts, Email available, Housie, Quizzes, Reminiscence, Mr Whippy, visits to McCashins Brewery, outings for lunch (Suburban club, Crusoes) |
| Updated: 22 Sep 2011 |
| Topic | Details | |
|---|---|---|
| Details re Meals | Our menus are checked yearly by a dietician and options are available should you not like a certain meal. | |
| Staffing Details | We use safe staffing indicators to ensure that we have adequate staff to look after our residents. | |
| Associated Complexes | Kensington Court Lifecare is owned by the Ultimate Care Group who are based in Wellington They own 16 facilities throughout New Zealand. | |
| Updated: 31 Jul 2009 | ||
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Interpreter | Yes | An interpreter can be accessed if required |
| Updated: 31 Jul 2009 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | Everyone is respected for their own beliefs and we attempt to accommodate all and everyone to the best of our ability. |
| Updated: 31 Jul 2009 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 km | Bus every hour |
| Shops | 1.50 km | Supermarkets, chemist, bank, bakery, cafe, several other shops. |
| Mall | 5.00 km | Richmond malls and shopping centre |
| Parks | 1.50 km | Isel Park |
| Library | 1.50 km | Stoke / own library with large print books |
| Updated: 31 Jul 2009 | ||
| Credential | Status | Details |
|---|---|---|
| Registered Retirement Village | Yes | |
| New Zealand Aged Care Association | Yes | |
| RVA (Retirement Villages Association of New Zealand (Inc)) | Yes | |
| ACE ("Aged Care Education" Training programme) | Yes | We offer this training programme internally with in our facility and encourage all staff to complete this. Time for them to do this is paid for. |
| National Certificate in Diversional Therapy | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| Verification New Zealand Limited (Auditing Agency) | Yes | We had our last audit September 2008 where we recieved certification for 3 years. |
| Other details | Yes | We recently had a DHB performed in May 2009. |
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| Updated: 31 Jul 2009 | ||
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