Rest Home Care

Greendale Residential Care Centre

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We aim to be the Rest Home WE would be happy in if the positions were reversed.

Our audits for Recertification due 2nd June 2010 showed there is 'no further action required on our part'. As our two previous Cerifications were also for the maximum of 3 years - we have maintained our audited standard of quality! Update: June 2010 - we have once again been given the maximum 3 years on Recertification.

We enjoy and welcome visitors. Phone or email to make an appointment so that we can give you our undivided attention.

Contact Details
Detail
Address169 Tait Drive   View Map
SuburbGreenmeadows
City/TownNapier
District Health Board AreaHawke's Bay
Phone(06) 844 2342
Fax(06) 844 1460
ManagerBarbara Silvester (Phone: (06) 844 2342)
OwnerJudy (NZRN) & Leo LYNAM (Licensee)
Email
Website http://www.greendalecare.co.nz
Updated: 9 Oct 2009

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 7 Mar 2011

Vacancy Details
DetailStatus
Total number of beds at this level of care27
Updated: 7 Mar 2011

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 60 Yes + on call, Elizabeth Cartwright, Judy Lynam RGN with 48 years experience. Also Marilyn Thorp RGN + post basic Gerontology papers and Sandra Small semi-retired but assists at times.
Enrolled Nurse 24 Yes Barbara Woolman, Anne Mitchell, Sue Walker are enrolled nurses with many years of varied nursing experience locally.
Physiotherapist 0.00 Negotiable Access to Community Physiotherapist by GP referral.
Occupational Therapist 0.00 Negotiable Access to Community Occupational Therapist by GP referral.
Own Social Worker 0.00 Negotiable Residents are assigned a social worker prior to admission when dependency assessments are carried out by Bay Home Support.
Diversional Therapist Yes Marilyn Thorp, RGN + Gerontology. A well experienced nurse with further 7 years experience in activities appropriate for the older person is Greendale's Activites Officer.
Activities Co-ordinator 6 Yes Hazel also works with Marilyn and Kevin, our driver of our mini-bus which visits places of interest to Residents free of charge
Hairdresser Yes Visits Tuesday and as required. Own Salon on site with reasonable rates.
Podiatrist Yes Visits 2 monthly and as required. Designated treatment room, reasonable rates.
Dietitian Negotiable Referrals as indicated. We pride ourselves on our meals which are well planned and take into consideration the likes and dislikes of our very special family.
Accredited Visitors Yes Accessible as required through Age Concern.
Kaumatua Yes Yes, access to a Kaumatua is available if required.
Chaplain/Spiritual Advisor variable Yes Ria Sporry, Retired Presbyterian Minister visits weekly or more, holds services as well as personal chats, a real asset to us all
Other Personnel Yes Residents are able to retain the GP of their choice. A GP can be recommended if required.
Updated: 31 Aug 2008

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes Access to HB Hospital Specialist Nurse who will visit and advise on requese
Surgical Followup Yes Have recently reminded HB Hospital Nurse Assessors that we are available for convalescence care particularly to the elderly.
Wound Care Yes Access to HB Hospital Wound Care Specialist who will visit and advise on request.
Diabetic Care Yes Access to HB Hospital advisory staff as necessary
Continence Advisor Yes Access to HB Hospital Continence Advisor who will visit and advise as required
Infection Control Yes Access to HB Hospital Infection Control Specialist by phone and as necessary for advice etc.
Specialist Palliative Care Yes Access to Cranford Hospice and their Visiting Nurses who co-ordinate care in conjunction with the GP to provide optimum care in this field. Our staff have had further training from the Hospice as well.
Palliative Care Yes This aspect of care is particularly well demonstrated as we work closely with Cranford Hospice in their specialised field. The person and their family are particularly well nurtured in our family orientated atmosphere.
Updated: 2 Dec 2007

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes Confer with management.
Day Care Yes This is available on an individual basis according to the individual requirements and can be funded privately or by Bay Home Support (if eligible).
Short Term Care e.g. Carer Support, Respite Care Yes We welcome Residents for 'holidays' if we have available suitable accomodation.
Carer Support/Respite Care Booking Facility Yes Yes Can cater for this.
Primary Health Funded Short Term Care Yes I need further info on this?
Palliative Care Contract Yes Do cater for Residents under CMI Funding
Whanau Room Yes Special small lounge available
Rooms (Single) Yes Each large room has it's own unique aspects catering to individual preferences.
Rooms (Shared) Yes Three shared rooms for those who enjoy companionship.
Rooms (Suit Couple) Yes Our shared rooms would suit couples. We also have combinations of 2 single rooms with an en-suite between which could accommodate beds in one room and use the other as a day room. The possibilities are only limited by ideas & availability.
Ensuite Yes Yes, our rooms have ensuites and two large suites have additional shower facilities.
May Bring Own Furniture Yes Very spacious rooms allow Residents to personalise this individual area with favourite comfortable pieces.
Alcohol Permitted Yes Several of our Residents provide and enjoy a 'tipple' of their choice. Wine can be served with the main meal if provided. Our monthly Happy Hour has beer, wine, sherry, fruit punch and lemonade provided by Greendale as well as on other special occasions.
Pets In Residence Yes The fish tank in the foyer provides quiet visual interest. Several friends of Greendale bring in their well behaved pets. Even horses from the Riding School come up on the grassed Council Park area!
Negotiate To Bring Own Pet Yes As possible.
Phone Access In Own Room Yes Portable phone available for use. Jack points in rooms. Residents phone booth.
Resident can adjust heating in own room Yes House is heated in winter, electric heaters also in hallways and lounges.
Maori Kaupapa Yes Senior Maori Advisor available as well as staff
Residents Committee Yes Residents Committee meets monthly on the last Friday of the month at 11am. Family and friends are always welcome to attend.
Family Committee No No formal arrangement, however this can be organised as necessary.
Newsletter Yes To be printed regularly this year.
Policy for management of challenging behaviour Yes This is managed with the least disruption to all. Each situation has an individual solution. Documentation ensures the best outcome for all in repeat situations. Families are kept informed & involved.
Confused Residents Yes Yes, we do take confused elderly Residents but because we are not a custodial unit as in stage 3 Homes, we can not take those who wander.
Lounges/seating areas Yes Four indoor lounges/seating areas which include, the Sunroom, TV Lounge, Pink Lounge and Foyer. Please see interests section for further details.
Outings Yes Outings three times a week to a variety of destinations of interest in our own Minibus.
Rural Setting No No. Attractive Suburban Setting
Smokers Room No However there is provision for smoking in designated sheltered terrace areas.
Smoking Permitted Yes 'Smoke free' inside. This policy is voted on annually by residents and staff.
Semi-Secure No Not suitable for 'wanderers' but very safe from Residents point of view!
Sprinklers Yes Smoke detectors, fire doors (which divide the home into three fire cells all with good safely ramped exits), direct line to Fire Service. All staff complete a fire safety questionaire as part of their orientation. Regular Fire Evacuation exercises.
Updated: 8 May 2007


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Special Features
We are one of the smaller Residential Care facilities which focuses on individual, family type care. Our Residents frequently confirm this as they endorse their initial decision to stay with us!

One of the highlights of our service is our reputation developed over 24 years for providing thoughtful, personalised,
professional care.

Barbara Silvester our House Manager shares our philosophy for warm supportive care and continues our proud tradition.
Updated: 9 Oct 2009

Interests & Activities

Greendale strives to provide a welcoming, nurturing environment that promotes wellbeing in our Residents, maximises their independence and functions as an extended family.

Activity Programme: Activites at Greendale are many and varied. Greendale encourages the community into the Rest Home with monthly Kiwi Sports visits, purchasing the daily papers, supporting the local EIT and High Schools by providing the opportunity for work experience in the care of the older person, and acts as a 'safe house' for children of the area. Greendale has visits from the local schoolchildren and singing groups.

All religious faiths can be catered for - an interdenominational communion service is held monthly.

The Residents invite their families and friends to attend a'happy hour' with the staff and visitors on the first Friday in the month.

Greendale extends into the community by monthly RSA Church Services, quarterly St Luke's Concerts, Care and Craft and three time weekly minibus rides to various destinations.

OTHER INTERESTS INCLUDE; Age Concern visits, Greendale is a member of the Alzheimer's Society, craft, sit dancing, entertainment, exercises, Happy Hour, indoor games, Library access, Petanque, music, newspaper reading (on an individual basis for those who need it), discussion time, quizzes, videos, Spa bath.

LOUNGE DETAILS: Four indoor lounges/seating areas include the Sunroom, TV Lounge, Pink Lounge, and Foyer. Outside seating is available on four shelterd terrace areas as well as park seats sited at various places around the gardens where residents can safely watch the activites of the pleasant residential area in which we live or the many birds flitting about. Visiting parents can enjoy a quiet chat with their elder loved one , watching their children play safely on the grassed Council area in the front of the home.,

Big print books: we have a library of big print books as well as monthly books (and tapes as required) on loan from the Taradale Library.

Advocate: We maintain close communication with each Resident's advocate/NOK. The Advocacy Service are also freely available with contact details displayed. Our in-service training of our staff include speakers from this service also recently Vicky Martin-Noakes spoke at our Residents meeting.

Greendale has membership or access to local Alzheimer's Society, Arthritis Society, Age Concern, Parkinson's Society, Stroke Group etc. etc.

Greendale belongs to HealthCare Providers NZ Inc. a voluntary group of providers whose focus in on '
Excellence in Care, Choice Security'

Updated: 8 May 2007

Additional Information
TopicDetails
Details re Meals Likes and dislikes cared for. Resident satisfaction surveys are carried out 3 monthly. We have many 'parties' throughout the year - some just in-house and others when family and friends are welcome and the walls of Greendale become elastic!
Staffing Details Registered Nurse living on site. When on leave a staff member with 1st Aid Certificate is sleeping onsite and Registered Nurse 'on call'. All caregivers have qualifications in care of the elderly.
Fees Details/Fees Do Not Include Personal purchases. For further details please see management.
Updated: 2 Dec 2007

Languages Spoken
LanguageStatusDetails
Cantonese Yes
Chinese Yes
Chinese dialect Yes
English Yes
Interpreter Yes service is available at short notice
Maori - Te Reo Yes
Other Information Yes Other languages available via Interpeter Service.
Updated: 2 Dec 2007

Distances
LocationDistanceDetails
Public Transport 0.50 km
Shops 0.50 km
Mall 0.00 km Taradale Shopping Centre 2km.
Parks 0.00 km Council Reserve grassed area in front of Greendale.
Library 2.00 km The Activities Officer ensures that residents preferences of large print 'on loan' library books is changed bimonthly. There are also fiction and non fiction books and magazines kept on Greendale's bookshelves which are changed regularly.
Updated: 6 Aug 2006

Credentials
CredentialStatusDetails
New Zealand Aged Care Association Yes since its inception and also Residential Care NZ Inc, its forebear for its 20 years of existance.
ACE ("Aged Care Education" Training programme) Yes Available
National Certificate in Diversional Therapy Yes Staff have been involved in this
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Bureau Veritas Quality International (Auditing Agency) Yes Audit for Recertification done on 25th April, 2007.
New Zealand Aged Care Association
Updated: 8 May 2007


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