Rest Home Care
Forrest Hill
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We care for residents with the aim of maintaining or restoring maximum independence in their functions of daily living.
We deliver quality, holistic care incorporating a strong sense of empathy, dignity and regard to individual rights, needs and wishes without discriminating against race, religious or sexual beliefs. We provide a homelike and safe environment for each resident and facilitate and assist the resident’s social, spiritual, cultural and recreational needs. We are committed to providing Quality Care and service with an emphasis on maintaining a strong sense of dignity and independence for residents with varying physical and/or intellectual challenges. We believe that all care and service must be delivered with compassion, professionalism and empathy and within the practice of Quality Assurance. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 37 Bond Crescent View Map |
| Suburb | Forrest Hill |
| District | Waitemata North |
| City/Town | Auckland |
| District Health Board Area | Waitemata |
| Phone | (09) 410 6441 |
| Fax | (09) 410 8420 |
| Mobile | 027 333 1920 |
| Manager | Brylee Thompson (Phone: (09) 410 6441) |
| Website | www.fhcc.co.nz |
| Updated: 3 May 2012 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | No |
| Updated: 23 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 6 |
| Long term vacancy | No |
| Short term vacancy | No |
| Impending vacancy | No |
| Updated: 24 May 2012 | |
| Mavis, Torbay - November 2011.
My elderly mother was cared for by the staff at Forrest Hill Home and Hospital for two years leading up to her departure. The entire experience was warming and reassuring. The highest level of care was consistently delivered and the staff enabled me to be a part in the care delivery planning. I have the upmost admiration for the staff, they are kind, gentle and very empathetic to both myself and Mum and they were extremely supportive when Mum was in her final days. The home was inviting, allowing me to visit with Mum whenever I could and invited me to enjoy meals with her, something I had formerly missed from my younger days. Forrest Hill has provided me valuable time to enjoy my Mum, they made her very happy and comfortable and for this I will be eternally grateful. Beryl, Browns Bay – May 2011. My dearest husband of 46 years resided at Forrest Hill Home and Hospital for only a short period of time. I cared for Peter at home for many years and when things got too hard; Forrest Hill welcomed him with open arms. The relief of knowing Peter had 24 hour care was so reassuring and the home kept me informed of his health and wellbeing throughout his time. He was a special man and I am glad the home roved to be an equally special place. The staff were always kind and caring and very respectful of our wishes. I would not hesitate to recommend the team at Forrest Hill to anyone – I only wished I had taken the chance of putting him into care earlier. It was such a scary thing to do, but it made our remaining time more valuable and memorable. |
| Updated: 10 Feb 2012 |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Nurse Practitioner | Negotiable | We are able to consult nurse specialists as required. | |
| Registered Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | ||
| Occupational Therapist | Negotiable | ||
| Own Social Worker | Negotiable | Via Waitemata Health as required | |
| Activities Co-ordinator | Yes | Monday to Friday inclusive | |
| Hairdresser | Yes | Weekly | |
| Podiatrist | Yes | Visits every 6 weeks or earlier if required | |
| Dietitian | Yes | ||
| Kaumatua | Negotiable | ||
| Chaplain/Spiritual Advisor | Negotiable | ||
| Updated: 3 May 2012 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | |
| Oxygen Management | Yes | |
| Surgical Followup | Yes | |
| Wound Care | Yes | We have a interest in this feild. |
| Diabetic Care | Yes | |
| Continence Advisor | Yes | |
| Infection Control | Yes | |
| Stomal Therapist | Yes | Stoma Nurse visits as required |
| Specialist Palliative Care | Yes | Link nurse for this area onsite |
| Palliative Care | Yes | |
| Stroke Rehabilitation | Yes | |
| Spinal Injuries | Yes | |
| Gerontological Care | Yes | |
| Urology | Yes | |
| Clinical Manager | Yes | |
| Psychiatrist | Yes | Through MHSOA referral |
| Updated: 10 Feb 2012 | ||
| Respite & Carer Support/Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Respite care can be provided either through a private arrangement, respite schedule or through the use of an allocated Carer Support Form. Please contact the Manager for further information. |
| Carer Support or other Short Stay | Yes | Day Stay arrangements are available through discussion with the Manager. There is facilities for the use of Carer Support Claim Form with a small private top-up or through full private payment. |
| Advance bookings taken | Yes | |
| Subsidised service | Yes | |
| Private paying service | Yes | |
| Updated: 3 May 2012 | ||
| Feature | Status | Details |
|---|---|---|
| Short Term Care e.g. Carer Support, Respite Care | Yes | |
| Carer Support/Respite Care Booking Facility | Yes | |
| Primary Health Funded Short Term Care | Yes | Through Primary Options |
| Palliative Care Provided | Yes | |
| Whanau Room | Yes | If you wish to stay over with a relative who is unwell we can accomodate |
| Rooms (Single) | Yes | |
| Rooms (Suit Couple) | Yes | We are willing to disuss this with you. |
| Ensuite | Yes | |
| May Bring Own Furniture | Yes | |
| Alcohol Permitted | Yes | Supervised |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | Thermostat and timer |
| Residents Committee | Yes | Bi-monthly meetings chaired by the Activiites Coordinator |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | |
| Outings | Yes | |
| Smoking Permitted | Yes | Outside areas only |
| Semi-Secure | Yes | Key pad exit |
| Sprinklers | Yes | |
| Audit report available | Yes | |
| Updated: 10 Feb 2012 | ||
| . |
| Updated: 5 Dec 2007 |
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Activity programme, Advocate, Age Concern, Alzheimer's Society, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Bridge, Canine friends, Cards, Care and Craft, Children, Concerts, Cooking, Craft, Dancing, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Housie, Indoor Games, Jigsaw, Library (mobile libraray), Massage (hand massage) , Music, Newspaper reading, Outings, Parkinson's Society, Pianist, Quizzes, Reading, Sing-a-longs, Singing, Sky TV (access at own cost), Vegetarian, Videos |
| Updated: 29 Jul 2011 |
| Topic | Details | |
|---|---|---|
| Details re Meals | Cooked on site | |
| Staffing Details | Registered Nurse on site 24 hours. Care staff complete ongoing training scheme | |
| Fees Details/Fees Do Not Include | Please contact the manager for full details. No extra cost for ensuite. | |
| Updated: 10 Feb 2012 | ||
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cantonese | Yes | |
| Chinese | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Indonesian | Yes | |
| Korean | Yes | |
| Macedonian | Yes | |
| Malay | Yes | |
| Mandarin | Yes | |
| Samoan | Yes | |
| Tagalog | Yes | |
| Tongan | Yes | |
| Updated: 5 Dec 2007 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Buddhism | Yes | |
| Christianity | Yes | |
| Confucianism | Yes | |
| Denominations/Faiths represented | Yes | |
| Hinduism | Yes | |
| Inter denominational | Yes | |
| Islam | Yes | |
| Jehovah Witness | Yes | |
| Judaism | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Ratana | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| Seventh Day Adventist | Yes | |
| Sikhism | Yes | |
| Shintoism | Yes | |
| Taoism | Yes | |
| The Church of Jesus Christ Latter-Day Saints | Yes | |
| Updated: 10 Feb 2012 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 km | Public transport on Forrest Hill Road |
| Shops | 0.50 km | Close to Smales Park Business centre Close to Wairau park Business Centre |
| Mall | 3.00 km | Milford Mall |
| Parks | 0.20 km | |
| Library | Onsite mobile library 2 weekly. Takapuna Library 4km approx | |
| Updated: 12 Sep 2011 | ||
| Credential | Status | Details |
|---|---|---|
| New Zealand Aged Care Association | Yes | |
| Telarc Quality Health (Auditing Agency) | Yes | |
| Other details | Yes | Internal training programme |
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| Updated: 5 Dec 2007 | ||