Rest Home Care

Avondale Rest Home and Hospital, Auckland - PALM GROVE

Facility Image Thumbnail Facility Image Thumbnail Facility Image Thumbnail
Click to enlarge
You can be sure of companionship, comfort and security at Avondale Rest Home and Hospital.

Our purpose-built, modern home offers a warm, lively and caring family environment, with the added reassurance of skilled and dedicated staff. We have lovely quiet grounds with tranquil garden areas. Our staff reflect the cultural diversity of our residents with a wide range of languages spoken.

We're right in the heart of Avondale – within walking distance of shops, banks, the town library, post office, RSA, Avondale Markets and bus stops.

Avondale is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

To find out more, please visit the Bupa link below.
Updated: 5 Dec 2011

Our facility also offers these services:

Contact Details
NameAvondale Rest Home and Hospital, Auckland
Address92 Rosebank Road   View Map
DistrictWest Central
Postal Address92 Rosebank Road, Avondale
District Health Board AreaAuckland
Phone(09) 828 0109
Fax(09) 828 7462
ManagerFiona Hancock (Phone: (09) 828 0109)
OwnerBupa Care Services (Phone: 0800 60 80 99)
Email View Email Address
Updated: 31 Mar 2014

Preview File Description
Avondale Hospital & Rest Home Brochure Avondale Hospital & Rest Home Brochure Avondale Hospital & Rest Home Brochure

You are welcome to view our brochure

You need Adobe Reader to view PDF files.

Service/Facility Details
Contract with DHBYes
Additional Room CostsSome Rooms
Updated: 6 Mar 2013

Bed and Vacancy Details
Approximate number of beds at this level of care30
Long term vacancyNo
Short term vacancyNo
We currently have no vacancy. Please ring to clarify/enquire. Inspections are most welcome at any time.
Impending vacancyNo
Updated: 17 Apr 2014

TypeHours Per WeekStatusDetails
Registered Nurse Yes 24 hour Registered nurse on site. An on-call manager is available after-hours and weekends.
Enrolled Nurse Yes
Physiotherapist Yes Individual consultations available.
Occupational Therapist No by Referral
Activities Co-ordinator Yes
Hairdresser Yes Available in on site salon weekly
Podiatrist Yes 6 weekly visits
Dietitian Yes Regular visits and on by referral
Kaumatua Yes by referral
Chaplain/Spiritual Advisor Yes Fortnightly non-denominational church service
Other Personnel No other services by referral
Updated: 11 Dec 2013

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Infection Control Yes
Specialised Dementia Care Yes We have a secure dementia wing onsite (Ladies only).
Clinical Manager Yes
Psychiatrist No By referral
Updated: 11 Dec 2013

Under 65 yrs with Disability Yes
Day Care Yes
Rooms (Single) Yes
Ensuite Yes All rooms have a private en-suite.
May Bring Own Furniture Yes Residents are encouraged to bring items to personalise their rooms.
Alcohol Permitted Yes This is managed on a case by case basis with each resident.
Pets In Residence Yes We encourage family/whanau and friends to visit with household pets.
Phone Access In Own Room Yes This extra feature can be arranged.
Resident can adjust heating in own room No The home is centrally heated with underfloor heating.
Residents Committee Yes two monthly meetings chaired by residents committee - residents, activivites co-ordinator, kitchen manager, and management present.
Family Committee Yes The family support group meets bi-annually.
Newsletter Yes A newsletter is produced bi-annually. Available through out the complex.
Policy for management of challenging behaviour Yes Available through facility manager.
Confused Residents Yes
Lounges/seating areas Yes Great outdoor area. We have two lounges both of which open on to a lovely private garden. One lounge has a flat screen TV with SKY television.
Outings Yes Weekly outings to varied locations including volcanic cones, beaches, public gardens, and other places of interest to our residents. Inter-facility games are held including bowls. Morning or afternoon tea provided.
Smoking Permitted Yes Smoking must be outside in covered area.
Semi-Secure No
Sprinklers Yes
Audit report available Yes
Updated: 11 Dec 2013

Special Features
Avondale welcomes residents from all cultures We have multi culturaland stable workforce and encourage staff to converse with residents in their native tongue

Avondale Rest Home and Hospital is owned by Bupa Care Services - specialists in aged care.

We provide New Zealanders with:

• Personal Medical Alarms
• Retirement village living
• Rest home care
• Hospital care
• Day care for the elderly
• Special Dementia Care
• Dementia care
• Respite care

The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives – so trust is intrinsic to the way we work.
Updated: 16 Dec 2009

Interests & Activities

Big print books - small selection of romantic novels

Activity programme including singing sessions, ball games, art & craft activities, film sessions, bingo and board games,weekly van excursion (2 hours duration).

Canine friends - Fortnightly SPCA Pet Therapy programme. Dogs (on leads) welcome to visit with friends and family members.

Church - Fortnightly inter-denominational Christian service held. Holy communion available.

Entertainment - Occasional entertainers visit e.g. pianist, local schoolchildren singing groups, Niuean 60+ Cultural Group PINE MO LUKU.

Exercises - Twice weekly gentle exercise class

Garden - spacious outdoor area with gazebo and planter boxes.

Happy Hour - monthly with golden oldy music background.

If possible we encourage residents to share in activities in other wings.

Updated: 11 Dec 2013

Additional Information
Details re Meals Breakfast is served at 8.00am The main meal is at midday - four weekly rotating winter and summer menus Light evening meal at 5.15pm Supper at 8pm All special dietary needs catered for
Staffing Details Stable, multi cultural workforce
Associated Complexes A BUPA facility
Fees Details/Fees Do Not Include Details are available on request
Updated: 11 Dec 2013

Languages Spoken
Cantonese Yes
Chinese Yes
English Yes
Fijian Indian Yes
Filipino Yes
Gujarati Yes
Hindi Yes
Interpreter Yes Available via Citizens Advice Bureau's Language Link
Malay Yes
Mandarin Yes
Niuean Yes
Punjabi Yes
Samoan Yes
Tongan Yes
Updated: 4 Jul 2012

Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Conducts fortnightly church service for residents who wish to attend
Non denominational Yes Fortnightly church service for residents who wish to attend
Roman Catholic No By arrangement
Updated: 9 Jul 2009

Public Transport 0.20 km Regular bus and train service to city centre and New Lynn Bus Depot
Shops 0.20 km All commodities available including optometrist, ASB, BNZ AND WESTPAC BANKS, Library, Cafes, Travel agent, Dentist, RSA and Bowls clubs, Drycleaning agent, Avondale Community centre & Citizen's Advice Bureau, WINZ office, Hollywood Cinema
Mall 2.00 km LynnMall Shopping Complex
Parks 0.05 km Small reserve opposite
Library 0.20 km Located opposite Avondale Lodge at the Community Centre
Updated: 9 Jul 2009

Credentials & Membership
Credentials & MembershipStatusDetails
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation)
Updated: 9 Mar 2012

Get a wider view |