Rest Home Care

Anne Maree Court - Aiming to meet all requests!

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ANNE MAREE COURT RESTHOME

A Resthome that incorporates a philosophy that the home belongs to its Residents makes Anne Maree Court the place they want to be! Anne Maree Court is centred on the belief that the Resident is part of a much larger family/whanau, so families/whanau and friends are kept fully engaged in the care of their relative.

Our relationship with the family means we can call them in as necessary - eg to sit with their relative when the Resident is unwell or needs their family/whanau around them.

Families are welcome to stay and enjoy a meal with us.

Our facility also offers these services:

Contact Details
Detail
Address17-27 Fraser Ave   View Map
SuburbNorthcote 0627
DistrictWaitemata North
City/TownAuckland
District Health Board AreaWaitemata
Phone(09) 418 3118
Fax(09) 418 2270
Mobile021-612-829
ManagerCarol Frankson
OwnerSheryl Samuel
Email
Website annemareeresthome.co.nz
Updated: 18 Jan 2012

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 23 Feb 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care38
Long term vacancyYes
Short term vacancyYes
We have a variety of rooms available, some with partial en-suites and others with full en-suites. We always keep two rooms vacant for thsoe in need of respite.Our staff have special skills with dementia and creating a happy home-like atmosphere.
Taking bookings now so utilise the services offered and treat yourself to a holiday!!!
Impending vacancyYes
Updated: 24 May 2012


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Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 56 Yes
Physiotherapist 2 Yes Visits weekly.
Occupational Therapist Negotiable
Activities Co-ordinator 56 Yes
Hairdresser 5 Yes Visits weekly.
Podiatrist Yes Podiatrist visits on a 2 monthly basis.
Dietitian Yes Under contract.
Accredited Visitors Yes Through Age Concern.
Kaumatua Yes Visits on request.
Chaplain/Spiritual Advisor Negotiable As required.
Updated: 17 Mar 2008

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes Oxygen on site.
Wound Care Yes Through the DHB and Community Support Services.
Diabetic Care Yes Support through the Diabetes Association.
Continence Advisor Yes Through Community Support and Continence Association. Also in-house specialist.
Infection Control Yes In house.
Stomal Therapist Yes Support services from Stoma Association. Staff trained in this care.
Palliative Care Yes Staff trained plus support from Hospice.
Psychiatric Care Yes Support from Mental Health Services North Shore.
Stroke Rehabilitation Yes We have had success in rehabilitating stroke victims back to the community.
Specialised Dementia Care Yes Although we are not a dementia specialist unit, we do have very good skills and knowledge in caring for people with dementia. Our facility is secure.
Gerontological Care Yes
Clinical Manager Yes
Psychiatrist Yes Visiting Psychiatrist as required from the Mental Health Team North Shore.
Updated: 3 May 2010

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We do our best to cater for all people who need support.
Day Care Yes A flexible programme operates seven days a week. Please contact our manager to discuss your individual needs. Day care is for 6 hours of care and can be subsidised with your Carer Support Form at a cost of under $13 day or privately funded at $50 day.
Short Term Care e.g. Carer Support, Respite Care Yes This can either be paid for privately or funded through the DHB (Respite and Carer Support). Specific rooms are placed aside to cater for these requests and often short notice arrangements can be met. Please discuss with the Manager.
Carer Support/Respite Care Booking Facility Yes Options to best use your Carer Support Forms or Respite Schedule can be discussed with our Manager. All we need is your Form/Schedule, medications in a blister pack formation and a medical summary from your current General Practitioner.
Whanau Room Yes We have a Whanau suite and are therefore usually able to cater for the needs of families/whanau for quite extended periods of time.
Rooms (Single) Yes All our rooms are serviced by an ensuite, either privately or shared with one other. This allows the opportunity of choice in the care of your loved one.
Rooms (Suit Couple) Yes We have one double room which is best suited for a couple. It is spacious enough to accommodate a queen sized bed or two single beds. Again, the choice is yours.
Ensuite Yes All rooms have ensuites. Some are shared others are private.
May Bring Own Furniture Yes We encourage families to personalise their loved ones rooms to assist in the transition into Resthome care as well as allowing a familiar environment filled with personal comforts.
Alcohol Permitted Yes Alcohol is locked away by the Staff but can be easily accessible by families. Staff can regularly provide alcoholic beverages on a routine basis with the families consent.
Pets In Residence Yes We currently have Oscar and Snapper, resident cats as well as Smudge and Flossy our playful puppies. Pets are seen as therapeutic and add to the homely atmosphere.
Negotiate To Bring Own Pet Yes Any new additions to our family must be vaccinated and personally cared for by the Resident or family.
Phone Access In Own Room Yes We encourage keeping communication links between Residents and families.
Resident can adjust heating in own room Yes Many rooms are on gas lines and others are on the Resthomes boiler. All can be adjusted for the perfect temperature required.
Maori Kaupapa Yes
Residents Committee No There is no actual committee, however the Residents have a monthly meeting with the Diversional Therapist and are encouraged to assist us with improving their quality of life and assisting them with meeting their personal wishes/requests.
Newsletter Yes Our newsletters are renown for being informative, bright and colourful.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes There are a number of shared communal areas around the home from the large activities rooms, dining room, lounge, outdoor areas through to a sunroom, quieter and smaller areas.
Outings Yes We have our own Resthome transport and this is in the form of a mobility van. We have regular weekly outings and often drive to an exercise area or beach through to those less mobile who still enjoy a scenic drive and the fresh air.
Smokers Room No There is a sheltered area with seating available in the sunny exterior courtyard.
Smoking Permitted Yes In designated exterior area's only.
Semi-Secure Yes
Sprinklers Yes
Updated: 4 May 2010


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Special Features
With new ownership, management and renaming in 2004 AnneMaree Court became part of the Anne Maree group of homes with sister home being Anne Maree Gardens.

The values of the Anne Maree group, stress the importance of fun and laughter and the belief that everyone has some potential.

Carol Frankson is the Manager of Anne Maree Court, she has a passion for education and dementia care.

Carol looks for the potential in everyone and seeks ways in which to extend the individual. This applies to staff and Residents, as she believes everyone likes to give their best.

Staff are encouraged and trained to help Residents retain or regain skills. This helps Residents retain their dignity. It is a goal of the service to rehabilitate Residents wherever possible.

The value of each person and the building of a caring Whanau/family environment is paramount. A simple but meaningful example of this is that Brylee expects everyone should be acknowledged as they are met or passed during the course of the days activities. Staff at the home acknowledge the importance of relationships during all the life stages. Companionship is therefore encouraged and staff know that they must respect Residents privacy.

It is management policy to be very flexible in how services are delivered and aim to anticipate needs before they arise. The service is likely to be able to offer solutions to those situations that you may consider being ‘tricky’. Carol has an open door policy with regard to Residents and staff. Everyone at Anne Maree Court knows that they can speak to her about anything at any time.

The building is ‘tucked away’ in a suburban street and was built initially as a facility for those with intellectual disabilities. The building surrounds a central courtyard area. Individual rooms have easy indoor-outdoor flow and are linked to the continuous corridor. Alternative access and egress can be made via the covered walkway dissecting the central courtyard. A thorough building and grounds maintenance programme has been implemented to ensure the safety of Residents, staff and their families.

As Carol believes all Residents are at risk of falling, strategies are implemented to minimise this such as running exercise programmes and purchasing of dining room chairs with arms (so residents can get up from the tables easily) etc.

Anne Maree Court is a multicultural community with staff who speak multiple languages from Indian, Tongan to Cantonese. You never know what the staff there can offer - contact the Manager to find out more.
Updated: 5 Jan 2012


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Interests & Activities

The activity programme plays a central role in the daily life of the home. The activity programme never finishes so activities are underway all day until 8pm. Brylee believes that unsettled residents are either bored, lonely, need attention, are hungry or need the toilet. Address these things and generally the problem is solved.

Activities programmes include outside entertainment, as well as visits from the Outreach Society (pet therapy programme). With a Diversional Therapist on seven days a week, the communal lounge is never short of a game of golf, bowls or bingo. The options at Anne Maree Court are endless and staff are always keen to add to their big pool of ideas and games.

Updated: 4 May 2010

Additional Information
TopicDetails
Details re Meals We have a menu that caters for most dietary requirements. This runs on a seasonal basis utilising as much fresh produce and home baked food as possible.
Staffing Details The service has a commitment to furthering contemporary nursing practice. It also has generous Registered Nursing cover. There are usually two Registered Nurses on duty during the day and always a Registered Nurse on call at other times. It is important that any staff members who are employed are passionate about elders. Carol looks for staff who have a kindly manner, gentle touch and are ‘team players’. Staff are well trained having completed ACE training, First Aid, OSH and Infection Control. Management appreciate all that the staff do and this appreciation is demonstrated in a variety of little ways eg personally acknowledging those who come up with good ideas and the giving of ‘Angel of the Month' awards. Management also provide free meals for staff. Team spirit amongst the staff is important. Everyone plays an important part with none more important than another.
Associated Complexes Anne Maree Gardens.
Fees Details/Fees Do Not Include Please see the Manager for full details.
Updated: 26 Oct 2011

Languages Spoken
LanguageStatusDetails
Arabic Yes
Burmese Yes
Danish Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Finnish Yes
French Yes
Korean Yes
Mandarin Yes
Maori - Te Reo Yes
Samoan Yes
Swedish Yes
Thai Yes
Tongan Yes
Updated: 20 May 2009

Religious Affiliations
Religious AffiliationsStatusDetails
Christianity Yes
Non denominational Yes
Updated: 17 Mar 2008

Distances
LocationDistanceDetails
Public Transport 0.10 km Lake Road
Mall 0.50 km Northcote Shopping Centre
Parks 0.50 km Located close to many parks reserves including ASB netball stadium.
Library 0.50 km Northcote Shopping Centre.
Updated: 17 Mar 2008

Credentials
CredentialStatusDetails
New Zealand Aged Care Association Yes
RVA (Retirement Villages Association of New Zealand (Inc)) Yes
ACE ("Aged Care Education" Training programme) Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
Telarc Quality Health (Auditing Agency) Yes
New Zealand Aged Care Association
Updated: 17 Mar 2008


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