Hospital Care: West Harbour Gardens Residential Care

+ Add to Shortlist
CURRENT AVAILABILITY:
Yes
  • West Harbour Gardens Residential Care
  • 315 Hobsonville Road
  • Hobsonville
  • District Health Board Area: Waitemata
  • Phone: (09) 417 0400
  • Fax: (09) 417 0401
  • Mobile: (027) 654 6530
  • Manager: Judi Strachan (Phone: 09 417 0400)
  • Owner: TerraNova Homes & Care Ltd (Phone: 09 459 7999)
  • View Email Address
  • www.terranovahomes.co.nz

Other services in this facility:

View Associated Services

Updated: 5 Nov 2014
Photos
Map

Details
Owing its namesake to the beautiful grounds and greenery around the home, West Harbour Gardens is the perfect choice for great care and convenience in the Waitakere area.

Situated in a modern and developing suburb, West Harbour Gardens not only provides convenience for visitors in the West Auckland area, but also to visitors from Albany and the wider North Shore via the new and easily accessible motorway connection.

West Harbour Gardens boasts exceptional grounds, in both size and beauty. A central pagoda, three smaller raised gardens, an aviary, as well as internal courtyards creates a peaceful setting while still providing plenty of practical space for daily living.

The building itself is purpose-built as a Residential Care home, with three separate wings stemming from a central communal area. Two of the wings sport their own smaller lounge, retaining an intimate feeling to this moderately sized home. A large atrium for dining, activities, celebrations, and community provides a friendly and convenient space for daily living.

Located near the Western Motorway and within a relatively quiet and modern suburb, West Harbour Gardens really is well situated for families to visit their loved one. A stone throw away from Westgate shopping centre, and within 15 minutes of Albany mall, residents and families have easy access to local amenities and friendly cafes. And with local hospitals nearby, there is peace of mind that emergency assistance is close at hand if needed.

We offer a range of single rooms, with ability to accommodate couples. All rooms have direct access to outdoor courtyard areas, which is a rare feature in residential care home. Additionally, all rooms are positioned for morning or afternoon sun. Combining these features, our rooms offer superb value.

West Harbour Gardens has a strong community involvement, with visits from nearby schools and community groups, and the local RSA just across the road.

Visit us to today to help us find the perfect room for you.
Updated: 19 Nov 2014

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsNo
Updated: 12 Aug 2013

Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care43
Long term vacancyYes
Short term vacancyYes
Impending vacancyYes
Updated: 21 Nov 2014

Testimonials
“When I first came I settled in very well and I love living here because this is my home now. I have a very good friend; her name is Florence and she is in the same wing as me. We have lots of good chats and plenty of laughs. The food is very tasty and I always enjoy my apple at night. In the summer BBQs are my favourite, which we have every 2-3 weeks. I enjoy the bus trips and it does not matter where we go; also ‘Happy Hour’, and I love to sing along to the radio. I find the staff very kind and love being with them. I am very appreciative for all that is done for me at West Harbour Gardens" - Gay

“I was reluctant at first to come and live here but I realised I needed help. It was not easy at first, but with the help of the staff they encouraged me to obtain my independence. Life at West Harbour Gardens is very easy-going, to the point where I have become totally independent with my daily living. I am free to come and go as I please, going out with relatives. I also go for walks and draw house plans. I have made many friends at West Harbour Gardens and feel that I now have a whole new life.” Ian, 65 years
Updated: 13 Aug 2013
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes 24 hours, 7 days a week
Healthcare Assistants/Caregivers Yes 24 hours, 7 days
Physiotherapist Yes Our Physiotherapist visits weekly. Our Physio Assistant follows the programmes developed 5 days a week.
Occupational Therapist Yes
Diversional Therapist Yes Our Activities Team are lead by a Diversional Therapist and provide activities 7 days a week.
Activities Co-ordinator Yes Our Activities Team prtovide a varied programme to our residents 7 days a week. This programme offers opportunities for our residents in larger groups, small groups or as individuals.
Hairdresser Yes Our Hairdresser is here weekly. Residents can request visits for those special occassions.
Podiatrist Yes Our Podiatrist visits regularly.
Dietitian Yes Oversees menu 6-monthly and is available for consultation as required
Accredited Visitors Yes A wonderful base of volunteers
Kaumatua Negotiable As required
Chaplain/Spiritual Advisor Yes We have a monthly church service and can arrange spiritual support as required.
Other Personnel Yes As required
Updated: 19 Nov 2014
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes Contracted
Infection Control Yes
Stomal Therapist Yes
Stroke Rehabilitation Yes
Specialised Dementia Care Yes Early stages
Gerontological Care Yes
Urology No All Registered Nurses are competant in this area
Psychologist No Access if required
Updated: 4 Jan 2009
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We offer a full range of services for respite and short stay residents.
Carer Support or other Short Stay Yes
Advance bookings taken Yes Contact us to discuss when you or your family member would like to consider respite. We can help relieve stress at busy times of the year such as Christmas.
Subsidised service Yes
Private paying service Yes
Updated: 19 Nov 2014
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We are contracted to provide support for people aged under 65 years.
Primary Health Funded Short Term Care Yes
Other End of Life/Palliative Care Yes Our residents are able to remain in their 'home'to receive end of life care.
Rooms (Single) Yes All our rooms are single with an external door leading out to a courtyard and garden.
Rooms (Suit Couple) Yes We have two rooms that would be very suitable for a couple.
Ensuite No We do not have any ensuites but toilets and bathrooms are located close to resident rooms.
May Bring Own Furniture Yes Our rooms are all furnished but we do encourage families to personalise the rooms with pictures and small items of furniture.
Alcohol Permitted Yes Staff work with the family to ensure that
Pets In Residence Yes We currently have 3 cats and 3 dogs.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Phone access can be arranged in all rooms. Residents are responsible for arranging their provider of choice.
Resident can adjust heating in own room Yes All rooms have their own heater which can be adjusted.
Maori Kaupapa No As requested
Residents Committee Yes Resident meetings held regularly. This is an opportunity for residents to share their thoughts and discuss things that concern them.
Family Committee No Families are welcome to join the resident meetings
Newsletter Yes There is a Family Newsletter published quarterly.
Policy for management of challenging behaviour Yes Our staff work closely with the family and appropriate professionals to manage challenging behaviours.
Confused Residents Yes Staff are well trained and understand dementia and memory loss. They are able to provide appropriate support.
Lounges/seating areas Yes We have a large atrium area and 4 smaller lounges. Residents can choose the area they would like to be.
Outings Yes
Smoking Permitted Yes In designated areas
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes Please contact us or view on the Ministry of Health website through the link below.
Updated: 19 Nov 2014
Interests & Activities

In a home where many residents live, it’s important to us to celebrate your individuality, make you feel valued, and respect your contributions.

Whether you want to read, paint, enjoy the outdoors, or almost any other thing imaginable, our care focusses on creating an environment where you have both the time and support to do what makes you happy. Our activities program is designed to give you a way to be part of the social life in the home, and also to do what you enjoy.

Activities programs are daily events staff facilitate with residents based on their preferences. Upon admission, our Activities Coordinator will work with care staff to understand your needs, and incorporate your preferences into the overall activity program.

Our unique activities program is run on a daily basis, and planned a week in advance. This means our residents and families can see what activities we are planning, and even make special requests.

Our activities teams regularly organize mobility vans or other transport to take residents out for special events. Some residents have complex levels of care, making it difficult for them to participate in activities. In these cases, we make every effort to move beds and wheelchairs into communal or outdoor areas, and to do what we can.

Please ask your Manager how we can accommodate you preferences in our activities programs.


Updated: 19 Nov 2014
Additional Information
TopicDetails
Details re Meals When we say "home cooked", we mean it! All meals are designed a by professional chefs, and reviewed by a leading dietician.
Staffing Details Our friendly staff are on hand 24/7 to support our residents and provide companionship, respect, fun, and individualised care.
Associated Complexes West Harbour Gardens Residential Care is part of the TerraNova family of homes
Updated: 13 Aug 2013
Languages Spoken
LanguageStatusDetails
Deaf Blind Sign Language Yes
English Yes
Fijian Yes
Fijian Indian Yes
Interpreter Yes Available on request
Maori - Te Reo Yes
Samoan Yes
Sign Language Yes
Updated: 13 Aug 2013
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Non denominational Yes Weekly visits for pastoral care
Updated: 13 Aug 2013
Distances
LocationDistanceDetails
Public Transport 3.00 km Bus stop
Shops 0.50 km Hobsonville shops
Mall 3.00 km Westgate mall
Updated: 13 Aug 2013
Credentials & Membership
Credentials & MembershipStatusDetails
Rest Home MOH Audit Report Available. Yes
New Zealand Aged Care Association Yes
Rest Home MOH Audit Report Available. New Zealand Aged Care Association
Updated: 13 Aug 2013