Hospital Care

West Harbour Gardens Residential Care

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Owing its namesake to the beautiful grounds and greenery around the home, West Harbour Gardens is the perfect choice for great care and convenience in the Waitakere area.

Situated in a modern and developing suburb, West Harbour Gardens not only provides convenience for visitors in the West Auckland area, but also to visitors from Albany and the wider North Shore via the new and easily accessible motorway connection.

West Harbour Gardens boasts exceptional grounds, in both size and beauty. A central pagoda, three smaller raised gardens, an aviary, as well as internal courtyards creates a peaceful setting while still providing plenty of practical space for daily living.

The building itself is purpose-built as a Residential Care home, with three separate wings stemming from a central communal area. Two of the wings sport their own smaller lounge, retaining an intimate feeling to this moderately sized home. A large atrium for dining, activities, celebrations, and community provides a friendly and convenient space for daily living.

Located near the Western Motorway and within a relatively quiet and modern suburb, West Harbour Gardens really is well situated for families to visit their loved one. As stone throw away from Westgate shopping centre, and within 15 minutes of Albany mall, residents and families have easy access to local amenities and friendly cafes. And with local hospitals nearby, there is peace of mind that emergency assistance is close at hand if needed.

We offer a range of single rooms, with ability to accommodate couples. All rooms have direct access to outdoor courtyard areas, which is a rare feature in residential care home. Additionally, all rooms are positioned for morning or afternoon sun. Combining these features, our rooms offer superb value.

West Harbour Gardens has a strong community involvement, with plenty of visits from nearby schools and community groups, and the local RSA just across the road.

Visit us to today to help us find the perfect room for you.
Updated: 6 Oct 2014

Our facility also offers these services:

Contact Details
NameWest Harbour Gardens Residential Care
Address315 Hobsonville Road   View Map
District Health Board AreaWaitemata
Phone(09) 417 0400
Fax(09) 417 0401
Mobile(027) 654 6530
ManagerJan Hansen (Phone: 09 417 0400)
OwnerTerraNova Homes & Care Ltd (Phone: 09 459 7999)
Email View Email Address
Updated: 24 Feb 2014

Service/Facility Details
Contract with DHBYes
Additional Room CostsNo
Updated: 12 Aug 2013

Bed and Vacancy Details
Approximate number of beds at this level of care45
Long term vacancyYes
Short term vacancyYes
Impending vacancyYes
Updated: 22 Oct 2014

“When I first came I settled in very well and I love living here because this is my home now. I have a very good friend; her name is Florence and she is in the same wing as me. We have lots of good chats and plenty of laughs. The food is very tasty and I always enjoy my apple at night. In the summer BBQs are my favourite, which we have every 2-3 weeks. I enjoy the bus trips and it does not matter where we go; also ‘Happy Hour’, and I love to sing along to the radio. I find the staff very kind and love being with them. I am very appreciative for all that is done for me at West Harbour Gardens" - Gay

“I was reluctant at first to come and live here but I realised I needed help. It was not easy at first, but with the help of the staff they encouraged me to obtain my independence. Life at West Harbour Gardens is very easy-going, to the point where I have become totally independent with my daily living. I am free to come and go as I please, going out with relatives. I also go for walks and draw house plans. I have made many friends at West Harbour Gardens and feel that I now have a whole new life.” Ian, 65 years
Updated: 13 Aug 2013

TypeHours Per WeekStatusDetails
Nurse Practitioner Yes
Registered Nurse Yes 24 hours, 7 days a week
Healthcare Assistants/Caregivers Yes 24 hours, 7 days
Physiotherapist Yes 22 hours per week
Occupational Therapist Yes
Activities Co-ordinator Yes Three Activities Coordinators running a 7 day programme.
Hairdresser Yes Weekly and on request
Podiatrist Yes As required.
Dietitian Yes Oversees menu 6-monthly and is available for consultation as required
Accredited Visitors Yes A wonderful base of volunteers
Kaumatua Negotiable As required
Chaplain/Spiritual Advisor Negotiable Can be arranged
Other Personnel Negotiable As required
Updated: 13 Aug 2013

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes Contracted
Infection Control Yes
Stomal Therapist Yes
Stroke Rehabilitation Yes
Specialised Dementia Care Yes Early stages
Gerontological Care Yes
Urology No All Registered Nurses are competant in this area
Psychologist No Access if required
Updated: 4 Jan 2009

Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We offer a full range of services for respite and short stay residents.
Carer Support or other Short Stay Yes
Advance bookings taken Yes
Private paying service Yes
Updated: 25 Jan 2012

Under 65 yrs with Disability Yes
Primary Health Funded Short Term Care Yes
Rooms (Single) Yes
Rooms (Suit Couple) Yes
May Bring Own Furniture Yes Some items
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Residents are responsible for their own account
Resident can adjust heating in own room Yes
Maori Kaupapa No If requested
Residents Committee Yes Resident meetings held regularly
Family Committee No Families are welcome to join the resident meetings
Newsletter Yes Quarterly
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Smoking Permitted Yes In designated areas
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes Please contact us
Updated: 13 Aug 2013

Interests & Activities

In a home where many residents live, it’s important to us to celebrate your individuality, make you feel valued, and respect your contributions.

Whether you want to read, paint, enjoy the outdoors, or almost any other thing imaginable, our care focusses on creating an environment where you have both the time and support to do what makes you happy. Our activities program is designed to give you a way to be part of the social life in the home, and also to do what you enjoy.

Activities programs are daily events staff facilitate with residents based on their preferences. Upon admission, our Activities Coordinator will work with care staff to understand your needs, and incorporate your preferences into the overall activity program.

Our unique activities program is run on a daily basis, and planned a week in advance. This means our residents and families can see what activities we are planning, and even make special requests.

Our activities teams regularly organize mobility vans or other transport to take residents out for special events. Some residents have complex levels of care, making it difficult for them to participate in activities. In these cases, we make every effort to move beds and wheelchairs into communal or outdoor areas, and to do what we can.

Please ask your local Manager about how we can accommodate you preferences in our activities programs.

Updated: 13 Aug 2013

Additional Information
Details re Meals When we say "home cooked", we mean it! All meals are designed a by professional chefs, and reviewed by a leading dietician.
Staffing Details Our friendly staff are on hand 24/7 to support our residents and provide companionship, respect, fun, and individualised care.
Associated Complexes West Harbour Gardens Residential Care is part of the TerraNova family of homes
Updated: 13 Aug 2013

Languages Spoken
Deaf Blind Sign Language Yes
English Yes
Fijian Yes
Fijian Indian Yes
Interpreter Yes Available on request
Maori - Te Reo Yes
Samoan Yes
Sign Language Yes
Updated: 13 Aug 2013

Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Non denominational Yes Weekly visits for pastoral care
Updated: 13 Aug 2013

Public Transport 3.00 km Bus stop
Shops 0.50 km Hobsonville shops
Mall 3.00 km Westgate mall
Updated: 13 Aug 2013

Credentials & Membership
Credentials & MembershipStatusDetails
Rest Home MOH Audit Report Available. Yes
New Zealand Aged Care Association Yes
Rest Home MOH Audit Report Available. New Zealand Aged Care Association
Updated: 13 Aug 2013

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