Hospital Care
Parkhaven Hospital, Mangere East - Hospital
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Parkhaven Hospital is a multicultural hospital that prides itself on being sensitive to the needs of different cultures. We are proud of our reputation for providing a homely, nurturing environment.
Our hospital is purpose-built and provides specialist, Wholehearted Care. We also provide long-term medical care for young people with disabilities. Parkhaven is warm and comfortable with sunny lounges and decks and safe outdoor areas. Every bedroom has a garden view. Parkhaven is 30 minutes south of Auckland city centre, close to the airport and has strong support and involvement from the Mangere, Manukau, Manurewa and Papatoetoe communities. Residents and visitors are welcomed by Parkhaven's pet cat, who sits proudly at the reception desk. Parkhaven is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care. As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers. To find out more, please visit the Bupa link below. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 131 Buckland Road View Map |
| Suburb | Mangere East |
| District | South Auckland |
| City/Town | Auckland |
| District Health Board Area | Counties Manukau |
| Phone | (09) 275 6069 |
| Fax | (09) 275 6078 |
| Mobile | 027 272 9390 |
| Manager | Rhonda Edlin (Phone: (09) 275 6069) |
| Owner | Bupa Care Services (Phone: 0800 60 80 99) |
| Website | http://www.bupa.co.nz/Rest-Homes-and-Hos... |
| Updated: 27 Mar 2012 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 23 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 56 |
| Long term vacancy | Yes |
| Short term vacancy | No |
| We provide high quality care in our warm and friendly hospital. We cater for the individual needs of our residents as we recognise Parkhaven is our residents home. We encourage and support whanau and family involvement. Do come and meet us. | |
| Impending vacancy | No |
| Updated: 24 May 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 246 | Yes | On duty 24 hrs a day 7 days a week. This encompasses 2 senior nurses as unit coordinators. Additional to this is the support provided by the clinical manager and facility manager both of whom are registered nurses with many years experience in nursing. |
| Enrolled Nurse | 80 | Yes | These senior enrolled nurses assist in the leading of our high level of nursing care |
| Physiotherapist | 40 | Yes | on site 40 hours per week across both the dementia and hospital wings |
| Occupational Therapist | Yes | onsite one day per month on-call five days per week | |
| Diversional Therapist | No | Activities staff (4) | |
| Activities Co-ordinator | Yes | and (3) activities staff a total of 4 | |
| Hairdresser | Yes | on site usually Fridays and as neogtiated | |
| Podiatrist | Yes | 6 weekly visits. Please be aware the charge is past onto the family | |
| Dietitian | Yes | Available as required to assess resident's individual neeeds | |
| Kaumatua | Yes | on site and via the local Maori Wardens tobless all events and rooms as required and requested. | |
| Chaplain/Spiritual Advisor | Negotiable | Non donominational service is available at the weekend attendance by residents is voluntary | |
| Other Personnel | No | Maintenance team, Gardener, Laundry Team, Kitchen team and Cleaning team. | |
| Updated: 1 Dec 2009 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | Work closely with our local DHB Counties Manukau Nurse Specialist as required |
| Oxygen Management | Yes | |
| Wound Care | Yes | Work closely with our local DHB Counties Manukau Nurse Specialist as required. Also work with Smith and Nephew wound care advisor |
| Diabetic Care | Yes | Work closely with our local DHB Counties Manukau Nurse Specialist as required |
| Continence Advisor | Yes | EBOS and Tena |
| Infection Control | No | Work closely with our local DHB Counties Manukau Nurse Specialist as required for additional advice and training |
| Stomal Therapist | Yes | Work closely with our local DHB Counties Manukau Nurse Specialist as required |
| Specialist Palliative Care | Yes | Work closely with our local Hospice Nurses who come on site and offer support and suggestions to residents, families and staff |
| Palliative Care | Yes | Work closely with our South Auckland Hospice Nurses who come on site and offer support and suggestions to residents, families and staff |
| Psychiatric Care | Yes | Work closely with our local DHB Counties Manukau Psychiatric District Nurses |
| Tracheotomy Care | Yes | Work closely with our Auckland City Hospital Nurse Specialist as required |
| Dialysis | Yes | Work closely with our local DHB Counties Manukau Nurse Specialist as required. Currently provide onsite Peritoneal dialysis supported by CMDHB |
| Spinal Injuries | Yes | Work closely with our local DHB Counties Manukau Nurse Specialist and Spinal Unit |
| Specialised Dementia Care | Yes | Regional Dementia Unit |
| Gerontological Care | Yes | Work closely with our local DHB, Counties Manukau Nurse Specialist and Geriatrician service |
| Urology | Yes | Work closely with our local DHB, Counties Manukau Nurse Specialist |
| Clinical Manager | Yes | Onsite |
| Other Nursing Specialities | Yes | Dementia |
| Psychologist | Yes | Work closely with our local DHB, Counties Manukau |
| Psychiatrist | Yes | Work closely with our local DHB, Counties Manukau MHSOP |
| Updated: 20 Jul 2009 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Day Care | Yes | |
| Short Term Care e.g. Carer Support, Respite Care | Yes | Respite and Carer support |
| Carer Support/Respite Care Booking Facility | Yes | |
| Palliative Care Contract | No | No contract but we do care for Hospice residents with input from South Auckland Hospice |
| Whanau Room | Yes | |
| Rooms (Single) | Yes | |
| Rooms (Shared) | Yes | |
| Rooms (Suit Couple) | Yes | |
| Ensuite | No | As our residents need a lot of assistance ensuites are not required in individual rooms. The design of the building has taken toileting needs into consideration so toilets are well placed throughout the hospital. |
| May Bring Own Furniture | Yes | We encourage photos,special picture, items of particular sentiment and some smaller furniture items by negotiation. The requirements of staff are that they have space to safely operate a hoist in the room. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | Cats, rabbits and onsite 2 small dogs |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | A portable phone is available for use |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | Education is given to staff on how to manage this |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | |
| Outings | Yes | A minimum of two outings per week are available to residents. ParkHaven has its own resident's van. |
| Smoking Permitted | Yes | In accordance with the non smoking legislative requirements we are a non smoking facility. However we do have a designated area for the use of smokers |
| Semi-Secure | Yes | |
| Sprinklers | Yes | |
| Updated: 20 Jul 2009 | ||
| Parkhaven Hospital provides care for hospital and specialised high level dementia care. The two services are located in separate wings with separate entrances.
The purpose built hospital is open and spacious with small wings relating to centralised communal areas. The corridors form part of these communal areas so that various groups and activities are found here as well as in the more defined lounge(2)areas. Some residents have little jobs that they like to do and we encourage this. For example one resident operates the 'in house' shop, another takes messages around the hospital and another enjoys helping to set the tables. We are able to care for all cultures and are very proud of our multicultural facility |
| Updated: 20 Jul 2009 |
|
Activity programme, Big print books, Bingo, Board games, Breakfast in bed, Bowls, Canine friends, Cards, Care and Craft, Communicare, Craft, Resident's Computer, Nintendo Wii, Entertainment, Exercises, Happy Hour, Housie, Music, Outings in our own Van, Visitors, Alzheimer's Society, Age Concern, Aromatherapy, BBQ, Children, Church, Classical Music, Communicare, Concerts, Cooking, Craft, Dancing, Digital camera, Electric beds, Entertainers, Exercises, Fax, Garden, Happy Hour, Jigsaw, Library, Men, Movies, Music, Newspaper reading, Park, Parties, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Sky TV, Stroke Group, Vegetarian, Videos, Art, , Email, Flower arranging, Games, Gardening, Indoor Games, Internet, Organ, Reading |
| Updated: 20 Jul 2009 |
| Topic | Details | |
|---|---|---|
| Details re Meals | Dietitician approved winter and summer menus, caters for special diets | |
| Staffing Details | staffed by Registered Nurses 24 hrs a day | |
| Associated Complexes | Regional Dementia Unit and Psychogeriatric Unit | |
| Fees Details/Fees Do Not Include | Hiardresser or Podiatry | |
| Updated: 20 Jul 2009 | ||
| Language | Status | Details |
|---|---|---|
| Cantonese | Yes | |
| Chinese | Yes | |
| Cook Island | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Finnish | Yes | a little |
| French | Yes | |
| Hindi | Yes | |
| Khmer (Cambodian) | Yes | |
| Mandarin | Yes | |
| Maori - Te Reo | Yes | |
| Niuean | Yes | |
| Punjabi | Yes | |
| Rarotongan | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
| Other Information | Yes | Cambodian |
| Updated: 20 Jul 2009 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | Non-denominational church services oniste and visits from church groups |
| Updated: 20 Jul 2009 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 km | Bus stop outside the hospital |
| Shops | 0.05 km | Super Market, fruit and veg,take aways, butcher, bakery and pharmacy |
| Mall | 2.00 km | Hunter's Corner Papatoetoe Manukau city |
| Parks | next door | |
| Library | 0.05 km | a new library on Massey Road |
| Updated: 20 Jul 2009 | ||
| Credential | Status | Details |
|---|---|---|
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | |
| Bureau Veritas Quality International (Auditing Agency) | Yes | |
| Updated: 18 Oct 2011 | ||