Hospital Care
Mary Shapley Rest Home and Hospital, Whakatane
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Mary Shapley Rest Home and Hospital has a strong family spirit and a reputation for providing Wholehearted Care.
Our recently refurbished rest home and hospital is warm and comfortable and we enjoy wonderful support and involvement from the local community. Mary Shapley Retirement Village, with its independent units and serviced apartments, completes the close-knit community. Mary Shapley is centrally located within easy walking distance of Kopeopeo shops and is across the road from Whakatane Public Hospital. Continue to enjoy the Whakatane lifestyle with us. Mary Shapley is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care. As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealands leading aged care providers. To find out more, please visit the Bupa link below. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 4 Spence Lane View Map |
| City/Town | Whakatane |
| District Health Board Area | Bay of Plenty |
| Phone | (07) 308 8980 |
| Fax | (07) 308 0950 |
| Manager | Bernice Cooper (Phone: (07) 308 8980) |
| Owner | Bupa Care Services (Phone: 0800 60 80 99) |
| Website | http://www.bupa.co.nz/Rest-Homes-and-Hos... |
| Updated: 27 Mar 2012 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Some Rooms |
| Updated: 22 May 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 25 |
| Long term vacancy | No |
| Short term vacancy | No |
| Impending vacancy | No |
| Updated: 24 May 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Enrolled Nurse | Yes | ||
| Activities Co-ordinator | Yes | Recreational Therapy is provided Monday Friday morning and afternoons. | |
| Hairdresser | Yes | The Hairdresser visits every Monday. Prices are on the Notice boards. Appointments are made at the main office. | |
| Podiatrist | Yes | The Podiatrist visits approximately 6 weekly and the cost is to be met by the resident, unless prescribed by the GP. | |
| Dietitian | Yes | ||
| Chaplain/Spiritual Advisor | Yes | Our Chaplain provides pastoral care, visits once a week and is on call as required. Inter-denominational Church Service ~ Thursday afternoon 3:45pm | |
| Updated: 10 Jul 2009 | |||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Day Care | Yes | |
| Short Term Care e.g. Carer Support, Respite Care | Yes | Subject to room availability |
| May Bring Own Furniture | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | Residents have access to a telephone in the Tawa phone booth or Nikau Link area, to the mobile phone and most rooms are wired so you can have a phone installed if you wish. |
| Resident can adjust heating in own room | No | We have an automatic thermostatically controlled heating system. The use of personal portable heaters is prohibited because of the high risk of fire resulting from accidents. If you ever feel hot or cold please advise the staff immediately. |
| Maori Kaupapa | No | However we have a Maori Health Plan in place and this is kept updated. |
| Residents Committee | No | However we hold 3 monthly Residents Interests Group Meetings. |
| Newsletter | Yes | We produce a quarterly newsletter for Residents and their families. Any contributions are gladly received. |
| Lounges/seating areas | Yes | Various seating areas including small lounges available if you wish a quiet place to sit with your family. |
| Outings | Yes | |
| Smokers Room | No | Smoking is only permitted in the designated Smoking area Conservatory & Nikau wing porch. |
| Smoking Permitted | No | The Smoke Free Environment Act 1990 provides for all work areas and places for public use to be smoke free. This legislation is applied to our facility. It is our policy to promote wellness and good mental and physical health amongst residents and staff. |
| Sprinklers | Yes | Our fire alarms are connected to the Fire Brigade. The purpose of this is to give the earliest warning possible in the case of fire. |
| Updated: 10 Jul 2009 | ||
| Mary Shapley Rest Home and Hospital is owned by Bupa Care Services - specialists in aged care.
We provide New Zealanders with: Personal Medical Alarms Retirement village living Rest home care Hospital care Day care for the elderly Special Dementia Care Dementia care Respite care The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives so trust is intrinsic to the way we work. |
| Updated: 11 Nov 2009 |
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The Recreational Therapy programme includes individual and group activities, has creative and intellectual components and includes regular supervised outings and visits from a variety of entertainers.
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| Updated: 10 Jul 2009 |
| Topic | Details | |
|---|---|---|
| Details re Meals | Breakfast may be served in rooms, but we encourage residents to have other meals in the Dining Room where possible. Please let us know of any cultural or spiritual food preferences, food dislikes or any allergy to food. Food kept in your room should be stored in a container with a lid. Meals times: Breakfast 7.30am Morning tea 10.00am Lunch/Hot Dinner 12:midday Afternoon tea 3.00pm Tea 5:30pm Supper 7:30pm | |
| Staffing Details | To know that a continuing care hospital is on-site and close at hand provides peace of mind for residents and their families. At Mary Shapley Retirement Village our rest home /hospital facility came first and, for some time has held the reputation as being the leading provider of residential care for the elderly in Whakatane and the surrounding area. The professional team of registered nurses, caregivers and support staff are on hand to provide quality assurance, support and service to all residents in their care. Our staff are experienced with ongoing training in all aspects of aged care. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. | |
| Fees Details/Fees Do Not Include | Please see the Manager for full details. | |
| Updated: 10 Jul 2009 | ||
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Interpreter | Yes | Relatives and their families who are not able to communicate effectively in the English language and whose mother tongue is not English will be offered access to appropriate Interpreter Services. |
| Maori - Te Reo | Yes | |
| Other Information | Yes | If you have any special needs/practices/preferences relating to your ethnic background, please let us know so that we can ensure these are met empathetically and with consideration. We have a Maori Health Plan in place and this is kept updated. |
| Updated: 10 Jul 2009 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | |
| (Other comments) | Yes | We ensure that all residents have access to spiritual and pastoral care, as they wish, and that their unique and individual needs in this are met. For those who wish to attend Church Services, regular service are displayed on the Residents Notice Board. |
| Updated: 10 Jul 2009 | ||
| Location | Distance | Details |
|---|---|---|
| Shops | 0.30 km | Kopeopeo Shopping Centre is in close vicinity and within walking distance. |
| Mall | 3.00 km | Whakatane Town Centre |
| Library | 0.01 km | There is a range of library books in our on site library and a library service is available fortnightly. |
| Updated: 10 Jul 2009 | ||