Hospital Care

Carter House - Azalea

MISSION STATEMENT
To provide supportive care and choice for older people to live in their community.

Anglican Care Waiapu Ltd, through its commitment to the mission of the Anglican Church, will provide residential based aged care services renowned for the distinctive and inclusive manner in which the needs of its clients are met, with an emphasis on loving service and the provision of spiritual support to both clients and staff.

Anglican Care Waiapu Ltd, in practising its mission, seeks to
- imbue all its services with a strong Anglican ethos;
- operate its services in a manner that is open, welcoming and inclusive to all.
- be responsive to changing and growing needs of its communities.
- be flexible in design and use of plant and services.
- remain viable long term

Carter House employs highly qualified, compassionate staff, who are committed to delivering the highest standard of care. Our philosophy is to recognise the individual needs of our residents, and to promote a friendly and comfortable environment. To respect and recognise the dignity, beliefs and culture of all. Ultimately we encourage the highest level of independence possible. Carter House is a home where people can enjoy life with grace and dignity. We welcome people of any spiritual persuasion and encourage and support them in their own religious and cultural beliefs.

Our facility also offers these services:

Contact Details
Detail
Address69 Moehau Street   View Map
City/TownTe Puke
District Health Board AreaBay of Plenty
Phone(07) 573 7317
Fax(07) 573 6034
Mobile
ManagerSharon Owen
OwnerAnglican Care
Email
Updated: 30 Jan 2012

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 23 Feb 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care27
Long term vacancyNo
Short term vacancyNo
All of our hospital rooms have full ensuite
Impending vacancyNo
Updated: 23 May 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 168 Yes Registered Nurse on duty at all times
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist 14 Yes
Diversional Therapist 60 Yes DT 5 days per week. We have 2 qualified DT and 1 DT assistant
Hairdresser 8 Yes We have a hair salon designed for our residents needs. We have 2 hairdresser that come weekly.
Podiatrist 2 Yes Regular visit from Podiatrist
Dietitian Yes We have access to a dietitian should the need arise. We get our menus audited yearly
Kaumatua Yes We have access to our local Kaumatua.
Chaplain/Spiritual Advisor 9 Yes We have a Chaplain who works a minimum of 9 hours per week.
Updated: 27 Sep 2011

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Specialist Palliative Care Yes
Palliative Care Yes
Stroke Rehabilitation Yes
Specialised Dementia Care Yes
Gerontological Care Yes
Clinical Manager Yes
Updated: 2 Sep 2009

Features
FeatureStatusDetails
Day Care Yes
Short Term Care e.g. Carer Support, Respite Care Yes
Palliative Care Contract Yes
Whanau Room Yes
Rooms (Single) Yes
Rooms (Suit Couple) Yes
Ensuite Yes
May Bring Own Furniture Yes
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Maori Kaupapa Yes
Residents Committee Yes
Family Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Smoking Permitted Yes
Semi-Secure Yes
Sprinklers Yes
Updated: 2 Sep 2009

Special Features
Carter House Aged Care Complex offers a 64 bed facility-made up of 17 bed Specialised Dementia Unit, dedicated to providing care for those suffering from Alzheimer's and other associated conditions. The 27 bed Hospital is our most recent addition and provides the highest standard of Hospital care in a pleasant and up-lifting atmosphere. We have 20 Resthome beds.
Our Complex Village offers 26 self contained units, from studio to 2 bedroom with garage, each respresenting a lifestyle choice. The Independent Units programme offer all the benefits of the complexes facilities, including entertainment, activities and companionship.

Situated in the sunny Bay of Plenty, Carter House has magnificant award winning landscape gardens. Providing walking paths to areas of interest and many places to sit and enjoy the surroundings.

We pride in being warm and friendly and have become renown for our cheerful atmosphere.
Updated: 27 Sep 2011

Interests & Activities

Carter House ofers a wide range of Activity programmes, aimed at keeping the body and mind stimulated. Our trained Diversional Therapists focus on designing programmes for each individual at all levels of disability, to promote independence and creative expression. Activites include, massage,music and singing, arts & crafts,and an active involvement in comminity events. A wide variety of entertainment is provided regularly. We have an indoor bowls table where regular tournaments are held. Outings are an ongoing part of the activities programme.

Updated: 2 Sep 2009

Additional Information
TopicDetails
Details re Meals Carter House has a trained In-house cook who provides delicious meals and home baking daily, catering for 80-100 people. All meals are met by dietitians approval and are regarded in a high standard.
Staffing Details Our Staff are all qualified or undergoing some form of ongoing training provided by Carter House. Carter House has a good reputation for low turn over of staff. We provide a wonderful working environment with a fun atmosphere, excellent conditions, and the opportunity for ongoing education.
Associated Complexes Carter House belongs to the network of 6 Anglican Care Waiapu Resthomes, with a sister home in Tauranga called Hodgson House.
Updated: 27 Sep 2011

Languages Spoken
LanguageStatusDetails
English Yes
Fijian Indian Yes
Filipino Yes
Maori - Te Reo Yes
Updated: 2 Sep 2009

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes
Christianity Yes
Updated: 2 Sep 2009

Distances
LocationDistanceDetails
Public Transport   Taxi only
Shops 1.50 km Transport Provided on a weekly basis
Library 1.50 km Transport provided on a weekly basis
Updated: 2 Sep 2009

Credentials
CredentialStatusDetails
New Zealand Aged Care Association Yes
RVA (Retirement Villages Association of New Zealand (Inc)) Yes
ACE ("Aged Care Education" Training programme) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Home and Community Support Sector Standards (Standards NZ) Yes
Bureau Veritas Quality International (Auditing Agency) Yes
Health and Disability Auditing New Zealand Limited (Auditing Agency) Yes
New Zealand Aged Care Association
Updated: 2 Sep 2009


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