Hospital Care

BeachHaven Hospital, Beach Haven - Hospital

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BeachHaven Hospital has been an important part of the Beach Haven community for more than 25 years. We are proud of our reputation for providing a homely, nurturing environment.

BeachHaven, on Auckland's North Shore, is just 15 minutes from Auckland city centre and a few minutes from Highbury. It is a purpose-built hospital in a quiet suburban setting. The hospital is light and airy, warm and comfortable with large, sunny lounges. There are decks and safe outdoor areas with attractive, well-maintained gardens.

BeachHaven is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

For more information, please visit the Bupa link below.

Our facility also offers these services:

Contact Details
Detail
AddressCorner Birkdale & Beach Haven Roads   View Map
SuburbBeach Haven
DistrictWaitemata North
City/TownAuckland
District Health Board AreaWaitemata
Phone(09) 483 7019
Fax(09) 483 7016
Mobile
ManagerJean Colbeck (Phone: (09) 483 7019)
OwnerBupa Care Services (Phone: 0800 60 80 99)
Email
Website http://www.bupa.co.nz/Rest-Homes-and-Hos...
Updated: 6 Dec 2011

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 13 Feb 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care67
Long term vacancyYes
Short term vacancyNo
Subsidised short term care vacancyYes
Private short term care vacancyYes
Impending vacancyNo
Updated: 13 Feb 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Registered Nurse on duty at all times.
Physiotherapist Yes We have a physiotherapist on site 2 days per week and a physio aid 5 days a week
Diversional Therapist Yes We have two diversional therapists on staff
Activities Co-ordinator Yes We employ three activities co-ordinators.
Hairdresser Yes Our hairdresser comes twice a week - this is quite a popular service. Sometimes we use hairdressing as a therapy as some residents find it comforting having their hair done and being smartened or 'prettied up' for the day.
Podiatrist Yes Six weekly visits
Dietitian Yes A Dietitian is contracted and visits two monthly or as requested. There is frequent communication between us and she has a good overview of every resident's dietary requirements.
Kaumatua No Our local Kaumatua is Tommy Manners who is a frequent visitor
Chaplain/Spiritual Advisor Yes Weekly visits and as required.
Other Personnel Yes
Updated: 8 Feb 2011

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes Dependant on funding being approved.
Day Care Yes We have an active day care programme. Private paying clients only (includes those who use Carer relief funding)
Short Term Care e.g. Carer Support, Respite Care Yes We provide short term care. This is managed by Waitemata Health.
Palliative Care Contract No However we provide end of life care for our residents. Hospice have close involvement during this time.
Whanau Room No If relatives wish to stay over we will try to access one of the double rooms so that the family can use one of the beds overnight. Alternatively we will do our best to make you comfortable at the bedside. Families are welcome to use staff facilities.
Rooms (Single) Yes We have some single rooms.
Rooms (Shared) Yes Double rooms.
Rooms (Suit Couple) Yes Double room if available.
Ensuite Yes Ten rooms are ensuited with handbasins and toilets.
May Bring Own Furniture Yes This is generally limited to a lazy boy chair and pictures or photos as we cater for a high level of care the appropriate furniture is provided.
Alcohol Permitted Yes Provided the resident is able to manage this themself, is medically approved and provided it is not causing offence to others.
Pets In Residence Yes We have a cat which likes to keep oversight of the property.
Negotiate To Bring Own Pet Yes This depends on situation and generally we would not be able to offer this service. Birds and fish can be more easily managed.
Phone Access In Own Room Yes There are some portable phones for residents use. If residents want to have a phone this can be installed. Installation and ongoing costs are at the resident's expense.
Newsletter Yes We publish a newsletter on a monthly basis.
Policy for management of challenging behaviour Yes Staff must attend training once year. This care is an important aspect of our service.
Confused Residents Yes We have two wings in the hospital section. One is for the more frail elderly. This wing is staffed by those who have the greatest degree of expertise in this aspect of care.
Lounges/seating areas Yes There are a number of areas where residents can choose to relax including three large lounges with TV's. One lounge has a living flame fire. There is also one small lounge where men watch sport on TV.
Outings Yes We take the van on outings twice weekly. The frequency of outings for individual residents varies according to the type of outing and is rostered to some extent.
Smoking Permitted Yes Smoking is permitted in designated areas outside only and under supervision.
Semi-Secure Yes Our service is located on a busy road. The property is secure.
Sprinklers Yes
Updated: 9 Jul 2009

Special Features
Our service provides care for those who require a high level of support.

The process whereby a resident comes into our care is very important so we have employed a Community Co-ordinator who is a Registered Nurse to manage this. She visits every new resident prior to admission to conduct a thorough needs assessment, explain things to them and their family and to ensure that any important issues are addressed. This way the resident and their families are better prepared for the transfer to our care.
Updated: 9 Jul 2009

Interests & Activities

Comprehensive activity programme.

Updated: 9 Jul 2009

Additional Information
TopicDetails
Details re Meals Our multicultural team in the kitchen have extensive knowledge about a wide range of dietary requirements, so we can comfortably cater for vegans, vegetarians, cultural preferences and special PEG diets etc. The meals are lovely.
Staffing Details The specialised skill of our staff members is an important component of our care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider.
Fees Details/Fees Do Not Include Please see the Manager for full details.
Updated: 9 Jul 2009

Languages Spoken
LanguageStatusDetails
Cantonese Yes
Chinese dialect Yes
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Available as required.
Korean Yes
Malay Yes Staff members and residents
Maori - Te Reo Yes
Polish Yes
Samoan Yes Staff members and residents
Tongan Yes Staff members and residents
Other Details Yes Zimbabwean
Updated: 30 Dec 2009

Religious Affiliations
Religious AffiliationsStatusDetails
Inter denominational Yes Interdenominational clergy visit and conduct a service once a week or as required.
Non denominational Yes
Roman Catholic Yes Priest and lay members of the church conduct a service and visit once a week or as required.
Updated: 9 Jul 2009

Distances
LocationDistanceDetails
Public Transport 0.20 km The bus stop is at the front door.
Shops 0.50 km Dairy
Mall 5.00 km Glenfield Shopping Centre
Parks 1.00 km Children's play area
Library 5.00 km Located at Glenfield Shopping Centre
Updated: 9 Jul 2009

Credentials
CredentialStatusDetails
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Other details Yes Accredited to NZ Quality Health since 1996
Updated: 14 Oct 2011


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