Hospital Care

Avondale Rest Home and Hospital, Auckland - HOSPITAL

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You can be sure of companionship, comfort and security at Avondale Rest Home and Hospital.

Our purpose-built, modern home offers a warm, lively and caring family environment, with the added reassurance of skilled and dedicated staff. We have lovely quiet grounds with tranquil garden areas. Our staff reflect the cultural diversity of our residents with a wide range of languages spoken.

We're right in the heart of Avondale – within walking distance of shops, banks, the town library, post office, RSA, Avondale Markets and bus stops.

Avondale is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

To find out more, please visit the Bupa link below.

Our facility also offers these services:

Contact Details
Detail
Address92 Rosebank Road   View Map
SuburbAvondale
DistrictWest Central
City/TownAvondale
Postal Address92 Rosebank Road, Avondale
District Health Board AreaAuckland
Phone(09) 828 0109
Fax(09) 828 7462
Mobile
ManagerFiona Hancock(relieving manager) (Phone: (09) 828 0109)
OwnerBupa Care Services (Phone: 0800 60 80 99)
Email
Website http://www.bupa.co.nz/Rest-Homes-and-Hos...
Updated: 4 May 2012

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 23 Feb 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care22
Long term vacancyNo
Short term vacancyNo
We currently have no vacancy in our Hospital wing. Visitors are most welcome to inspect our facility any time.
Impending vacancyNo
Updated: 23 May 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Registered Nurse Unit co-ordinator & Registered nurses on 24 hours per day. On call manager available by telephone after hours.
Enrolled Nurse Yes
Physiotherapist Yes twice weekly
Occupational Therapist No By referral
Activities Co-ordinator Yes
Hairdresser Yes Weekly hairdressing at salon on site
Podiatrist Yes Six weekly visits
Dietitian Yes Visits on a regular basis to review dietary plans and to see individual residents as indicated or requested.
Kaumatua No A Kaumatua is available through the local community on request
Chaplain/Spiritual Advisor Yes Fortnightly non -denominational church service
Other Personnel Yes Referrals to other services as required
Updated: 9 Jul 2009

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care No On request
Continence Advisor No On request
Infection Control Yes
Stomal Therapist No On request
Palliative Care Yes
Psychiatric Care Yes On request
Specialised Dementia Care Yes Provided in our secure dementia care unit
Gerontological Care No On request
Clinical Manager Yes
Psychiatrist No By referral
Updated: 9 Jul 2009

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Day Care Yes
Short Term Care e.g. Carer Support, Respite Care Yes
Carer Support/Respite Care Booking Facility Yes
Palliative Care Contract Yes Palliative Care is available in all wings.
Rooms (Single) Yes All rooms are fitted with handbasin, mirror, reading light and standard furniture.
Ensuite Yes a limited number of rooms are fitted with an ensuite
May Bring Own Furniture Yes Residents are encouraged to personalise their rooms.
Alcohol Permitted Yes This is managed on a case by case basis with each resident.
Pets In Residence Yes We encourage family/whanau and friends to visit with household pets.
Negotiate To Bring Own Pet No On a case by case basis.
Phone Access In Own Room No This extra feature can be arranged
Resident can adjust heating in own room No The home is centrally heated with underfloor heating.
Maori Kaupapa No By Referral
Residents Committee Yes two monthly meetings chaired by residents committee - residents, activivites co-ordinator, kitchen manager, and management present.
Family Committee Yes meets every two months
Newsletter Yes A newsletter is produced quarterly. Available through out the complex.
Policy for management of challenging behaviour Yes Available through facility manager.
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes Weekly outings to varied locations including volcanic cones, beaches, public gardens, the airport and other places of interest to our residents. Morning or afternoon tea provided.
Smoking Permitted Yes Smoking must be outside in covered area with supervision.
Semi-Secure Yes
Sprinklers Yes
Updated: 11 Nov 2009

Special Features
Avondale welcomes residents from all cultures. We provide a multi lingual service encouraging staff to liase with individual residents in their native tongue. We have an extemely stable workforce with a high proportion of long serving staff.

Avondale Rest Home and Hospital is owned by Bupa Care Services - specialists in aged care.

We provide New Zealanders with:

• Personal Medical Alarms
• Retirement village living
• Rest home care
• Hospital care
• Day care for the elderly
• Special Dementia Care
• Dementia care
• Respite care

The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives – so trust is intrinsic to the way we work.

Updated: 11 Nov 2009

Interests & Activities

Big print books - small selection of romantic novels

Activity programme including singing sessions, ball games, art & craft activities, film sessions, bingo and board games,weekly van excursion (2 hours duration).

Canine friends - Fortnightly SPCA Pet Therapy programme. Dogs (on leads) welcome to visit with friends and family members.

Church - Fortnightly inter-denominational Christian service held. Holy communion available.

Entertainment - Occasional entertainers visit e.g. pianist, local schoolchildren singing groups, Niuean 60+ Cultural Group PINE MO LUKU.

Exercises - Twice weekly gentle exercise class given by mobile physiotherapist.

Garden - outdoor area
Happy Hour - monthly with golden oldy music background.

When possible we encourage residents to share in activities in other wings.

For those able there is a weekly visit to the local shopping mall. Scenic drives are also offered in our mini bus.

Updated: 9 Jul 2009

Additional Information
TopicDetails
Details re Meals Breakfast served at 8.00am Main meal served at midday Four weekly rotating winter and summer. Light evening meal at 5.00pm Supper at 8pm Special dietary needs catered for Regular review of residents by dietician
Staffing Details Multi cultural stable workforce
Associated Complexes Avondale Lodge is a BUPA facility
Fees Details/Fees Do Not Include Details are available from the facility on request
Updated: 11 Nov 2009

Languages Spoken
LanguageStatusDetails
Amharic Yes
Cantonese Yes
Chinese Yes
English Yes
Ethiopian Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Available via the Citizens Advice Bureau Language Link
Niuean Yes
Rarotongan No
Samoan Yes
Tongan Yes
Updated: 9 Jul 2009

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes Conducts fortnightly church service for residents who wish to attend
Non denominational Yes Fortnightly church service for residents who wish to attend
Roman Catholic Yes Visits by local parish priest
Updated: 9 Jul 2009

Distances
LocationDistanceDetails
Public Transport 0.20 km Regular bus and train service to city centre and New Lynn Bus Depot
Shops 0.20 km All commodities available including optometrist, ASB, BNZ AND WESTPAC BANKS, Cafes, Travel agent, Dentist, RSA and Bowls clubs, Drycleaning agent, Avondale Community centre & Citizen's Advice Bureau, WINZ office, Library, Hollywood Cinema
Mall 2.00 km LynnMall Shopping Complex
Parks 0.20 km Small reserve opposite
Library 0.05 km Located opposite Avondale Lodge in Community center
Updated: 9 Jul 2009

Credentials
CredentialStatusDetails
National Certificate in Support of the Older Person (not available after Dec 2010) Yes Some staff have this qualification
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Bureau Veritas Quality International (Auditing Agency) Yes
Telarc Quality Health. (Auditing Agency) Yes
Updated: 9 Mar 2012


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