Private Care NZ
At a glance
- Name
- Private Care NZ
- Category
- Home help & personal care
- Address
- Auckland
- Regions
- Nationwide
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookOther services
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 About Private Care
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| Private Care NZ Super Gold Card Offer and additional services available from Private Care NZ
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| Private Care NZ Testimonials
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Our skilled, compassionate team is focused on understanding what truly matters to each person we support, ensuring our services are perfectly tailored to their unique needs.
No matter what you need, we can help. Our skilled team of compassionate caregivers and health professionals is here to provide the support needed to live fulfilling, independent lives in the comfort of home. As part of New Zealand Health Group, one of the largest healthcare providers in the country, Private Care NZ ensures top-quality, personalized care for every individual.
Available nationwide.
Testimonials
| Jennifer: "Your Carer has been fantastic. We couldn’t have kept Mum at home without her support.” Jo: "Mum was very happy with Paige today—heaps of initiative and bright and breezy. Looks like we have a great match." Grant: "Just wanted to pass on some feedback regarding Mia. She looked after Mum last night and did an amazing job. Mum said she deserved a medal. I spent some time with her this morning for a handover and completely agree with my mother." Catherine: "The improvement in my dad's wellbeing since Zenaida started has been very noticeable. She's a great worker, and her caring personality is hugely appreciated." Debra: "Sherie has been amazing! Mum speaks so highly of her (and Mum is fussy when it comes to cleaning!). On a personal note, thank you to Jarryd, Sherie, and the Private Care NZ team for being there for Mum when I couldn’t. Thank you for maintaining her routine—it has given me peace of mind." James: "Thanks so much again for organising my support recently in Christchurch. Much appreciated—it makes my life so much easier having someone I know when I return to New Zealand. Happy Christmas to you and the team. Sarah: "I am deeply grateful for the exceptional care provided by Jocelyn. Her companionship, daily reminders, and consistent updates have brought immense peace of mind to our family. Jocelyn's dedication and kindness have significantly improved Mum's quality of life. We couldn't ask for better care." |
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Updated: 6 May 2025 |
Service Description
| Personal Care: Assistance with bathing, dressing, meal preparation, medication reminders, and more. 24/7 Support: We offer on-call services encompassing in-home nursing for ACC injuries and complex. Companionship: Meaningful social interaction and emotional support tailored to ensure vibrant and fulfilling lives. Sleepover Care: Personalised overnight support for safety and comfort. Respite Care: Providing caregivers with temporary relief, while ensuring their loved ones receive quality care in their own homes or in a facility. Dementia Care: We prioritise your dignity, choice, independence and comfort with personalised care plans designed to meet your individual needs. Cleaning: Home cleaning services. Palliative Care: Optimising quality of life and supporting families during end-of-life care. Contact us on 0800 55 55 88 or info@privatenz.com for more information. |
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Updated: 6 May 2025 |
Meeting the needs of older people
| What Are The Benefits Of Private Care? Private care offers all kinds of benefits – both for the person receiving care, and for their family. These benefits can include: Personalised Care: Tailored services, giving people the support they need while only paying for what they actually require. Independence: Live well in the comfort of your own home: no need to give up your familiar surroundings and routines. Companionship: Opportunity to form meaningful connections with your carers. Peace of Mind: Rest easy, knowing that whenever you or your loved ones need expert care and support, it’s there. Professional Support: Highly trained professionals who have the skills and experience to provide top quality care. Our Caregivers: Our skilled, compassionate carers are at the heart of everything we do. These exceptional individuals were chosen for their kindness, professionalism, patience, sense of humour and wholehearted commitment to the people we support. From life essentials like cooking, cleaning and companionship, right through to complex care, our team of caregivers have the expertise and skillset to help the people we support live life their way. That’s the vision shared by everyone at Private Care NZ, both carers and coordinators: enabling all the people we support to live full and independent lives. |
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Updated: 2 May 2025 |
Suburbs/Districts/Towns Serviced
| Nationwide |
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Updated: 2 May 2025 |
Personal Assistance
| Type | Self Funded | Subsidised | After Hours | |
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| Registered Nurse (eg Wound Care, Medication) | Yes | No | Yes | |
| Carer Support | Yes | No | Yes | Call us on 0800 55 55 88 for us to advise you on how to access Carer Support Hours. |
| Sitter Service/Companions | Yes | No | Yes | |
| Live In Care (24 Hr) | Yes | No | Yes | |
| Other Therapists | Yes | No | Yes | |
| Personal Care (Showering, Dressing) | Yes | No | Yes | |
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Updated: 6 May 2025 |
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Specialities or Areas of Expertise
| Specialties or Areas of Expertise | Status | Details |
|---|---|---|
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | |
| Dementia Care | Yes | |
| Occupational Therapy | Yes | |
| Physiotherapy | Yes | |
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Updated: 6 May 2025 |
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Domestic Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Meals (Frozen) | Yes | No | Yes | Available on request. |
| Meals (Fresh or Hot) | Yes | No | Yes | Available on request. |
| Home Help (Housework/Cleaning etc.) | Yes | No | Yes | |
| Shopping Assistance | Yes | No | Yes | |
| Transport Assistance | Yes | No | Yes | |
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Updated: 6 May 2025 |
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Payment
| Payment | Status | Details |
|---|---|---|
| SuperGold Card Discount | Yes | Enjoy 5% OFF standard rates on the first 10 hours of care booked. |
| Payment required | Yes | Clients only pay for what is required and they may change their level of support at any time. There is no contract or monthly minimum required. |
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Updated: 6 May 2025 |
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Languages Spoken
| Language | Status | Details |
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| English | Yes | |
| Māori - Te Reo | Yes | |
| Sign Language | Yes | |
| Other Information | Yes | Multi-lingual interpreters available on request. |
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Updated: 2 May 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
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| Police checked | Yes | |
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Updated: 6 May 2025 |
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After Hours
| After Hours | Status | Details |
|---|---|---|
| After Hours | Yes | 24 hours 7 days a week |
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Updated: 2 May 2025 |
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Access
| Access | Status | Details |
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| A mobile service | Yes | |
| Easy access | Yes | |
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Updated: 6 May 2025 |
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Where service is provided
| Status | Details | |
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| In your own home | Yes | |
| In Aged Residential Care | Yes | |
| Not in Aged Residential Care | Yes | |
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Updated: 6 May 2025 |
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Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Fees apply. Clients only pay for what is required and may change the level of support at any time. There is no contract or monthly minimum required. | |
| Staffing qualifications and details | Our caregivers are highly trained, certified and experienced in providing quality care. They undergo regular training to stay up-to-date with the latest healthcare practices. | |
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Updated: 6 May 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
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| Respite | Yes | In-home care respite available. |
| Carer Support | Yes | |
| High Care Needs | Yes | |
| Private Paying | Yes | SuperGold Card Discount - Enjoy 5% OFF standard rates on the first 10 hours of care booked. Clients only pay for what is required and may change the level of support at any time. There is no contract or monthly minimum required. |
| Booking can be made in advance | Yes | |
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Updated: 6 May 2025 |
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What's New
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Connecting you with more support: Private Care NZ is part of New Zealand’s largest healthcare network, New Zealand Health Group. We are also proud to partner with local brands and organisations to provide extended care and support to provide everything you need at home to make everyday easier for you. Freedom Medical Alarms are directly connected to 111 Ambulance Communication Centre, ensuring a quick, expert response in the event of any incidents. These simple devices give you the chance to live a full, independent life with the peace of mind that comes from easy access to emergency specialists. As a Private Care NZ client, you have the convenience of our team assisting you with organising delicious meals to be delivered right to your door by MADE, My Food Bag. Simply choose which meals and nights you want a delivery, and we’ll take care of the rest. No ongoing commitment is needed - just order on the nights and weeks that suit you. Uber Health - Private Care NZ’s caregivers can support you or your loved one to attend activities and outings such as social events, medical appointments, fitness activities, shopping, and general errands. Our caregivers can support you to:
Heartland Reversal Mortgages - Heartland is New Zealand’s leading reverse mortgage provider and since 2004, have helped more than 22,000 Kiwis enjoy a more comfortable retirement. A reverse mortgage allows people over 60 to access some of the equity in their home to fund a number of purposes, including freeing up money to cover important healthcare costs. Private Care NZ partners with U-Plan, who can deliver home care equipment straight to you: from daily living aids such as walking sticks and handrails to equipment like wheelchairs or bathroom aids. Enquire with our team about how we can assist you to get the equipment that you need. |
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Updated: 2 May 2025 |