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Bupa Beachhaven Care Home - Tui Unit

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Bupa Beachhaven Care Home
Specialist Hospital/Dementia Care
249 Birkdale Road
Waitemata North
(09) 483 7019
(09) 483 7016
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Jean Colbeck - (09) 483 7019
Bupa Care Services - 0800 60 80 99
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Beachhaven Care Home Beachhaven Care Home Beachhaven Care Home
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Beachhaven Hospital has been an important part of the Beach Haven community for more than 25 years. We are proud of our reputation for providing a homely, nurturing environment. Beachhaven has been awarded "Care Home of the Year" three times.

Beachhaven, on Auckland's North Shore, is just 15 minutes from Auckland city centre and a few minutes from Highbury. It is a purpose-built hospital in a quiet suburban setting. The hospital is light and airy, warm and comfortable with large, sunny lounges. There are decks and safe outdoor areas with attractive, well-maintained gardens.

Beachhaven is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

For more information, please visit the Bupa link below or scroll down to download our brochure.
Service/Facility Details
Contract with DHBYes
Additional Room CostsNo
Updated: 14 Apr 2014
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Approximate number of beds at this level of care32
Long term vacancyNo
Short term vacancyNo
Impending vacancyNo
Updated: 23 May 2017
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Own Social Worker No As required.
Diversional Therapist Yes We have two diversional therapists on staff
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Six weekly visits
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and oversight of specialised needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Weekly visits and as required.
Other Personnel Yes A wide range of entertainers - Allied Health Professional as needed - A GP who visits regularly and is also available on-call
Updated: 16 Jul 2014
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes Subsidy may be available.
Private Paying Yes We welcome people who are self funded or have insurance cover.
Booking can be made in advance Yes According to bed availability.
Updated: 16 Jul 2014
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes Individual palliative care funding may be available.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Gastronomy/Nasogastric Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
IV Antibiotic Capability Yes
Oxygen Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Stomal Therapist Yes We manage residents needs and provide a range of products with visits by community nurse specialists on request.
Psychiatric Care Yes We will provide referrals to other services as required.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.
Spinal Injuries Yes Your special needs can be discussed prior to admission
Specialised Dementia Care Yes
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes Our Manager is a registered nurse.
Other Nursing Specialities Yes Available as required.
Anthroposophical Care Yes We have a strong focus on person-centred care.
Psychologist Yes We make referrals for visits by community specialists as required.
Psychiatrist Yes We make referrals for visits by community specialists as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 16 Jul 2014
Under 65 yrs with Disability Yes Dependent on funding being approved.
Day Care Yes We have an active day care programme. Private paying clients only (includes those who use Carer relief funding)
Palliative Care Contract No However we provide end of life care for our residents. Hospice have close involvement during this time.
Whanau Room No If relatives wish to stay over we will try to access one of the double rooms so that the family can use one of the beds overnight. Alternatively we will do our best to make you comfortable at the bedside. Families are welcome to use staff facilities.
Rooms (Single) Yes We have some single rooms.
Rooms (Shared) Yes Double rooms.
Rooms (Suit Couple) Yes Double room if available.
Ensuite Yes Eleven rooms are ensuited with handbasins and toilets.
May Bring Own Furniture Yes This is generally limited to a lazy boy chair and pictures or photos as we cater for a high level of care the appropriate furniture is provided.
Alcohol Permitted Yes Provided the resident is able to manage this themself, is medically approved and provided it is not causing offence to others.
Pets In Residence Yes We have a cat which likes to keep oversight of the property.
Negotiate To Bring Own Pet Yes This depends on situation and generally we would not be able to offer this service. Birds and fish can be more easily managed.
Phone Access In Own Room Yes There are some portable phones for residents use. If residents want to have a phone this can be installed. Installation and ongoing costs are at the resident's expense.
Newsletter Yes We publish a newsletter on a monthly basis.
Policy for management of challenging behaviour Yes Staff must attend training once year. This care is an important aspect of our service.
Confused Residents Yes We have two wings in the hospital section. One is for the more frail elderly. This wing is staffed by those who have the greatest degree of expertise in this aspect of care.
Lounges/seating areas Yes There are a number of areas where residents can choose to relax including three large lounges with TV's. One lounge has a living flame fire. There is also one small lounge where men watch sport on TV.
Outings Yes We take the van on outings 3-4 times weekly. The frequency of outings for individual residents varies according to the type of outing and is dependent on the weather.
Smoking Permitted Yes Smoking is permitted in designated areas outside only and under supervision.
Semi-Secure Yes Our service is located on a busy road. The property is secure.
Sprinklers Yes
Audit report available Yes
Updated: 16 Jul 2014
Special Features
Our service provides care for those who require a high level of support.

The process whereby a resident comes into our care is very important so we have employed a Community Co-ordinator who is a Registered Nurse to manage this. She visits every new resident prior to admission to conduct a thorough needs assessment, explain things to them and their family and to ensure that any important issues are addressed. This way the resident and their families are better prepared for the transfer to our care.
Updated: 16 Jul 2014
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 16 Jul 2014
Additional Information
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Beachhaven meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 16 Jul 2014
Languages Spoken
Afrikaans Yes
Cantonese Yes
Chinese Yes
Chinese dialect Yes
Cook Island Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Available as required.
Malay Yes Staff members and residents
Mandarin Yes
Maori - Te Reo Yes
Polish Yes
Samoan Yes Staff members and residents
Tagalog Yes
Tongan Yes Staff members and residents
Other Details Yes Zimbabwean
Updated: 16 Jul 2014
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes Interdenominational clergy visit and conduct a service once a week or as required.
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes Priest and lay members of the church conduct a service and visit once a week or as required.
Updated: 16 Jul 2014
Public Transport 0.20 km The bus stop is at the front door.
Shops 0.50 km Dairy
Mall 5.00 km Glenfield Shopping Centre
Parks 1.00 km Children's play area
Library 5.00 km Located at Glenfield Shopping Centre
Updated: 16 Jul 2014
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. Yes The audit report is available on the Bupa website www.bupa.co.nz
CareerForce Rest Home MOH Audit Report Available.
Updated: 16 Oct 2014