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Carter House Lifecare

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Information Pack
At a glance
Name
Carter House Lifecare
Category
Retirement Villages ('Purchase')
Address
69 Moehau Street
Te Puke
DHB
Bay of Plenty
Phone
(07) 573 7317
Fax
(07) 573 6034
Mobile
0275831422
Email
View Email Address
Web
Visit Website
Personnel
Manager
Carolyn Gilmour - 07 5737317 / 027 583 1422
Owner
Heritage Lifecare Group
Other services
Photos
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Description
At Carter House, we believe in providing personable, compassionate, safe, respectful care, adding value to the quality of everyday living. Set in beautiful park-like grounds, Carter Village is set to become a welcoming, modern retirement village offering you independence, community and security.

We know it is very important to offer choices and to really listen to what our residents and their families want. Recognising the individual needs of our residents and to promote a friendly and comfortable environment is an important part of our philosophy. Respecting the dignity, beliefs and culture of all helps us make each day the best it can be.

Our residents and their families comment on the homely feeling we have created here. We would be delighted to have the opportunity to talk with you about our care. Please phone Carolyn Gilmour, our Facility Manager, or feel free to drop in at any time.
Agent's Details
Agent's Details
Details
Name Mary McDonald (Manager)
Address 69 Moehau Street
City/Town Te Puke
Company Heritage Lifecare Limited
Phone 07 5737317 / 027 583 1422
Fax 07 5736034
Email View Email Address
Updated: 3 Oct 2018
Statutory Supervisor's Details
Statutory Supervisor's Details
Details
Name Penny Cooper General Manager
Company Covenant Trustee
Updated: 26 Nov 2015
Solicitor's Details
Solicitor's Details
Details
Name Heritage Lifecare
Address PO Box 13223, Johnsonville,
City/Town Wellington 6440
Phone (04) 901 - 2310
Email View Email Address
Updated: 20 Sep 2018
Composition of Village
Composition of Village
Type Details
Unit (Studio Unit etc.)
Total12
Low Price$1450000.00
Nursing Care DetailsYes
Updated: 28 Jan 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes *subject to availability:-Those in our Carter House Village have priority of first available bed in our complex should the need arise.
Updated: 26 Nov 2015
Personnel & Services
Personnel & Services
Personnel / ServiceHours Per WeekStatusDetails
Hairdresser Yes We have a hair salon designed for our residents' needs. We have a hairdresser that come weekly on a Friday.
Podiatrist Yes Our skilled podiatrist visits the salon regularly over a week.
Physiotherapist Yes Available from adjoining care home.
Diversional Therapist Yes Available from adjoining care home.
Chaplain/Spiritual Advisor 9 Yes We have a Chaplain who works a minimum of 9 hours per week who is available from adjoining care home and whenever needed. Various religious groups can be arranged to visit to provide services for all of our residents.
Activities Co-ordinator Yes Residents are welcome to join in with the rest home activities.
Meals - Available On-site Yes A registered Dietician creates menus for all dietary requirements. All facility menus are audited yearly. Dietary advice provided on request. Meals can be delivered.
Home Help - Available On-site Yes Housekeeping service available, i.e. laundry and cleaning.
Registered Nurse Yes We have 24 hour Registered Nurse coverage available from adjoining care home. Our team of nurses have experience in aged care.
Nursing Care Yes Available from adjoining care home.
Dietitian Yes A registered Dietician creates menus for all dietary requirements. All facility menus are audited yearly. Dietary advice provided on request.
Other Personnel Yes Email assistance and Translator/Interpreter available.
Updated: 14 Nov 2018
Facility Features
Facility Features
FeatureStatusDetails
Social/Recreational Programme Yes Activity and exercise programmes available through care home.
Community Complex Yes The site provides a convenience shop, scooter bay, family room (with kitchenette), and separate dining room and lounge facilities.
24 Hour Security Yes
Emergency Call System Yes Nurse call system.
Newsletter Yes Monthly.
Pets In Residence Yes Cam the cat and Ruby the Rabbit
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Outings Yes Linked to the activities programme with the lifecare facility, regular trips are provided to the local community. These can include shopping, sightseeing and picnics.
Transport Available Yes Scooter bay, facility outing van, near public transport.
Gay / LGBT IQ Friendly Yes A no discrimination policy is in place to provide a friendly and caring space for residents.
Craft Room Yes
Library Yes
Lounges Yes Communal lounges in the complex are equipped with comfortable seating, and televisions with DVD players. The area is large enough for residents to run meetings, invite guest speakers and partake in a variety of organised functions
Gardens Yes Situated in the sunny Bay of Plenty, Carter House has magnificent award-winning landscape and vegetable gardens, with a BBQ area and outdoor seating. Walking paths to areas of interest is provided, as well as many places to sit and enjoy the surroundings.
Other details Yes The facility is fitted with accessibility ramps and safety grab rails, wide corridors, and smoke detectors with water sprinklers. Rooms specifically are fully furnished, ensuite, with a personal heater, have Sky TV access, spacious showers, and personal phone access. Alcohol is permitted.
Updated: 12 Oct 2018
Special Features
Special Features
Carter House Lifecare Complex offers a 64 care bed home, made up of 18 Resthome, 29 Hospital rooms and 17 bed Specialised Unit, dedicated to providing care for those suffering from Alzheimer's and other associated conditions.

Our Complex Village offers 26 self contained units, from studio to 2 bedroom with garage, each representing a lifestyle choice. The Independent Units programme offers all the benefits of the complexes facilities, including entertainment, activities and companionship. The site provides a convenience shop, paraplegic toilets, and separate dining room and lounge facilities.

We take pride in being warm and friendly and have become renowned for our cheerful atmosphere.
Updated: 4 Oct 2018
Interests & Activities
Interests & Activities
Carter House has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our trained Diversional Therapists focus on designing programmes for each individual at all levels of disability, to promote independence and creative expression.

We provide a library service and we also rent DVDs or videos. Entertainers form a regular part of our programme. A piano is also available in the main lounges.

Activities include:

Board games, massage, piano, music, singing, and dancing. Arts & crafts, cooking, Happy Hour, quizzes, gardening, workshop, reading, and an active involvement in community events.

A wide variety of entertainment is provided regularly. We have an indoor bowls table where regular tournaments are held. Outings are an ongoing part of the activities programme.
Updated: 12 Oct 2018
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Updated: 3 Oct 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
(Other comments) Yes We are able to accommodate our residents' spiritual needs as requested. A spiritual advisor, chaplaincy and church services are available.
Updated: 3 Oct 2018
Distances
Distances
LocationDistanceDetails
Public Transport   Near public transport, and a scooter bay and facility outing van are available.
Shops 1.50 km Near local amenities. Transport provided on a weekly basis.
Library 1.50 km Near local amenities. Transport provided on a weekly basis.
Updated: 3 Oct 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 2 Sep 2009

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.

 

In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.

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