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Bert Sutcliffe Retirement Village

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Bert Sutcliffe Retirement Village
Retirement Villages ('Purchase')
2 Rangatira Road
North Shore 0626
Postal Address
2 Rangatira Road
Auckland 0626
North Shore/West Auckland
View Phone Number
View Email Address
Visit Website
Ryman Healthcare Ltd - 0800588222
Sales Advisor
Leanne O'Meara - 0274387426
Other services
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Bert's Inning's Summer Newsletter 2019 Bert's Inning's Summer Newsletter 2019 Bert's Inning's Summer Newsletter 2019

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Essential visitors only - please call us first
Winner: 2021 Trusted Brand Aged Care & Retirement Villages

At Bert Sutcliffe Retirement Village, we’re dedicated to caring for you now and into your future. It’s comforting for couples at different stages in their health to know that they can be cared for within the same Ryman village, by the same Ryman team.

We provide independent living and assisted living in serviced apartments, as well as resthome, hospital and specialist dementia care.

Providing a range of living and care options is just one of Ryman’s points of difference.

When Ryman Healthcare was founded over 35 years ago, our co-founder Kevin Hickman thought about what he’d want for his own mother. He set one simple standard for the care we provide:
It’s got to be good enough for Mum.

Today, we not only uphold that same standard, we continue to raise the bar in retirement living and aged care.

Ryman offer some of the most resident-friendly and transparent terms in Australasia, with agreements written in plain language so they are easy for everyone to understand.

Our base weekly fee is fixed for the entire time you occupy your apartment, guaranteed.* And our deferred management fee is capped at 20 percent – one of the lowest in the retirement sector.

Leading innovation is something that Ryman are becoming renowned for. Our seasonal Delicious menu is made fresh on site by in-house village chefs. If you ever feel like letting someone else doing the cooking, you can choose from three main courses, including a vegetarian option. We also cater for special dietary requirements.

Just like our Delicious meals, our individually frozen meals are made fresh, using only natural ingredients. The ready-to-eat meals are very reasonably priced and are available to purchase from the village café or reception.

We’ve developed our own ACC accredited Triple A exercise programme. Catering for all ability levels, this free programme improves strength, balance and mobility. Our Engage activities programme provides events and activities for residents, such as the weekly Happy Hour, arts and crafts, and outings in the village van.

Having daily activities and events to look forward to, combined with a friendly village environment, is what life is all about. It’s those moments of shared joy and laughter. Because At Ryman villages, we create the kind of community that our residents grew up in – connected and caring.

Located on Rangatira Road and close to Verran's Corner, the village has beautiful panoramic views out over Kauri Point and beyond. Features include architecturally designed independent apartments, serviced apartments, and a care centre, that are all set amongst beautifully landscaped gardens.

Apartments are designed with the over 70s in mind. Their spacious, well-considered layouts include kitchens and bathrooms that make daily life easy for you. For your peace of mind, call bells are monitored 24 hours a day by on-site staff, and we have 24-hour security to ensure your safety at all times.

The amenities include an all-weather bowling green, heated indoor swimming pool and spa, gym, beauty and hairdressing salon, movie theatre, library, and even a café!

As a Ryman village, Bert Sutcliffe is part of a brand that, since 2014, has repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.

Of all the large providers (with 15 villages or more) in New Zealand, Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health. Bert Sutcliffe is one such village that has achieved this ‘gold standard’ in care.

The Lifestyle at Bert Sutcliffe Retirement Village has so many wonderful aspects. However, we appreciate that everyone has different needs and expectations. Which is why we encourage you to come and visit.

Compare Ryman terms with other retirement village providers, find out what care options they provide for the future, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of village lifestyle, and whether you can see yourself living there.

We look forward to introducing you to our wonderful community.

*Some conditions apply
Upcoming Open Days
Upcoming Open Days
No open days are currently scheduled.
Available Properties
Available Properties
Details Photo

Spacious and bright!


Bed 2 Bath 1.5 Floor Area 92m2

Property Type: Apartment

Winner: 2021 Trusted Brand Aged Care & Retirement Villages Available now is a gorgeous and spacious two-bedroom apartment ready and waiting for you to call it home. This east-facing apartment is...

Easy living


Bed 2 Bath 1.5 Floor Area 91m2

Property Type: Apartment

Winner: 2021 Trusted Brand Aged Care & Retirement Villages Don’t miss out on this beautiful and refurbished two-bedroom apartment. Featuring an open plan layout which flows out to its very own b...

Sunshine and serenity


Bed 2 Bath 1.5 Floor Area 89m2

Property Type: Apartment

Winner: 2021 Trusted Brand Aged Care & Retirement Villages Be in quick to secure this beautiful and light-filled two-bedroom apartment. You will never tire of your home’s peaceful surroundings....

Agent's Details
Agent's Details
Name Leanne O'Meara
Address 2 Rangatira Road
City/Town Birkenhead, Auckland
Phone 09 483 2226
Email View Email Address
Updated: 14 Sep 2021
Statutory Supervisor's Details
Statutory Supervisor's Details
Name Anchorage Trustee Services
Address 1 Sir William Pickering Drive Burnside P O Box 5 Christchurch 8140
City/Town Christchurch
Phone 033792430
Fax 033797097
Email View Email Address
Updated: 14 Sep 2021
Solicitor's Details
Solicitor's Details
Name Nick Letham
Address 245 Blenheim Road
City/Town Christchurch
Company Chapman Tripp
Phone 03 353 4130
Fax 03 365 4587
Email View Email Address
Updated: 14 Sep 2021
Composition of Village
Composition of Village
Type Details
Serviced apartments (Studio Unit etc.)
Serviced apartments (1 Bedroom)
Independent units (1 Bedroom)
Independent units (2 Bedrooms)
Independent units (3 Bedrooms)
Updated: 14 Sep 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer respite care in our Serviced Apartments and Care Centre. Our rate is charged on a daily basis and includes: care provision, meals, snacks, housekeeping, fresh towels delivery, medication assistance, over night checks and personalised service.
Carer Support Yes Short Stay Care is available in our spacious one bedroom Serviced Apartments and in our Care Centre. It can be partially funded by a Carer Support Subsidy.
Subsidised Yes We will accept Carer Support Subsidies as a contribution towards the cost of your short term and respite stay. Fees are charged on a daily basis for every day that you are in the facility.
Private Paying Yes We accept private payments.
Booking can be made in advance Yes We would ideally like a minimum of one week's notice for bookings but can often accommodate care on short notice.
Updated: 14 Sep 2021
Personnel & Services
Personnel & Services
Personnel / Service Hours Per Week Status Details
Hairdresser Yes Arranged by appointment on a user-pays basis
Podiatrist Yes Arranged by appointment on a user-pays basis
Physiotherapist Yes
Diversional Therapist Yes Available in our Special Care Unit
Activities Co-ordinator Yes Activities coordinator are present in all areas of the Village; independant living, serviced apartments, rest home, hospital and special care unit.
Meals - Available On-site Yes All of our meals and snacks are prepared on site by our wonderful Food Services Team. We work hard to ensure everyone's special requests are accounted for. We have a private dining room, a cafe and a bar on site.
Home Help - Available On-site Yes
Registered Nurse Yes Registered nurses and care staff are on site 24 hours 7 days.
Nursing Care Yes
Dietitian Yes
Updated: 14 Sep 2021
Facility Features
Facility Features
Feature Status Details
Social/Recreational Programme Yes Our activities calendars are based on our in house Engage Programme.
Community Complex Yes
24 Hour Security Yes Available throughout the night
Emergency Call System Yes Emergency call bell system available in all units and common areas 24 hours a day 7 days a week.
Newsletter Yes Available on a regular basis
Pets In Residence Yes Bert Sutcliffe Retirement Village is a pet friendly facility. You will need the management's approval to bring your pet at the Village.
Negotiate To Bring Own Pet Yes Bert Sutcliffe Retirement Village is a pet friendly facility. You will need the management's approval to bring your pet at the Village.
Outings Yes Residents can enjoy weekly outings and shopping trips on board of our a 12 seater village bus available.
Transport Available Yes Bus stops near by, taxis available
Restaurant Yes Our dinning room is open for midday and evening meals. It is also possible to enjoy light meals and snacks at our Positano Cafe.
Fitness Complex Yes Open 24h a day, 7 days a week
Swimming Pool Yes Open 24h a day, 7 days a week
Spa Pool Yes Open 24h a day, 7 days a week
Library Yes Internet services and printers available
Games Room Yes Billiard table and board games available
Chapel Yes Reflection room with regular services
Lounges Yes
Gardens Yes Bert Sutcliffe Retirement Village is surrounded by beautiful gardens. You can easily walk around the Village on a secured pathway.
Updated: 14 Sep 2021
Interests & Activities
Interests & Activities
Activity programme, Advocate, , Art, BBQ, Big print books, Billiards, Bingo, Board games, Breakfast in bed, Bowls, Bridge, Canine friends, Chapel, Children, Church, Concerts, Cooking, Craft, Dancing, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Gas Fire, Happy Hour, Indoor Games, Internet, Jigsaw, Library, Massage, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parties, Pianist, Picnic facilities, Pool, Pool table, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Sky TV, Spa, Swimming
Updated: 14 Sep 2021
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Chinese Yes
English Yes If English is your second language we will endeavour to take every opportunity to meet your needs. We will access an interpreter should this be required and we are happy to work closely with family members to ensure we understand your needs fully.
Fijian Yes
Fijian Indian Yes
Filipino Yes
French Yes
Korean Yes
Updated: 14 Sep 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Inter denominational Yes We respect all denominations and hold interdenominational services on a regular basis in our Reflection Room and/or care centre lounges.
Updated: 14 Sep 2021
Location Distance Details
Public Transport 0.00 Km Bus stop at the round about, by Verran's Corner and Birkenhead Transport
Shops 0.00 Km We have a shop on premises in the Village which stocks toileties, magazines, confectionary and other small items. Other shops are available on Verran's Corner, Birkdale Road.
Mall 2.00 Km Highbury Shopping Centre is only 2 km away and Glenfield Mall is less than 5 km away. Both are busy malls with many shops and cafes. You can easily drive or catch the bus.
Parks 0.00 Km Bert Sutcliffe Retirement Village village has beautiful panoramic views out over Kauri Point Domaine and has easy acess to Kauri Park. Many parks and reserves are also closed by.
Library 0.00 Km Bert Sutcliffe Retirement Village has its own library in the village and Birkenhead Library is only 2.5 kn away, a 5 minutes drives or a 10 minutes bus ride.
Updated: 14 Sep 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes We have a comprehensive in-house Quality Programme within this village to ensure the highest level of care and services.
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 14 Sep 2021

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.


In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.