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Bert Sutcliffe Retirement Village

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Bert Sutcliffe Retirement Village
Retirement Villages ('Purchase')
2 Rangatira Road
North Shore
Postal Address
Same as above
09 482 1777
View Email Address
Ryman Healthcare Ltd - 0800588222
Sales Advisor
Leanne O'Meara - 0274387426
Sales Advisor
Rosalind Hayhoe - 0275779634
Other services
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Bert's Inning's Autumn Newsletter 2019 Bert's Inning's Autumn Newsletter 2019 Bert's Inning's Autumn Newsletter 2019

View our latest newsletter. Here you will get a glimpse into village life and what's been happening lately.

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Ryman Healthcare have been providing retirement living and care options within one village community for over 30 years. Putting residents first has always been our priority, and our terms, care and innovation are a direct reflection of this. Because at Ryman, it's all about people.

Winner: 2018 Trusted Brand Aged Care & Retirement Villages

Bert Sutcliffe Retirement Village is named in honour of one of New Zealand’s cricketing greats. Located on Rangatira Road, our new village provides a full range of retirement lifestyle options, including 1, 2 and 3 bedroom independent apartments and delightful 1 bedroom serviced apartments, along with the very best of rest home, hospital and dementia care. The village features the latest designs in retirement living, set amongst beautifully landscaped gardens, and has sweeping panoramic views out over Kauri point and beyond.

The resort style facilities include a bowling green, swimming pool and spa, gym, beauty and hairdressing salons, dining room, cafe, shop, bar, lounges, library and internet services, and even a movie theatre. There is so much for residents to enjoy, along with many outings and events.

Our serviced apartments are perfect for those who are wanting to keep their independence, while getting assistance with meals, laundry and housekeeping. Also included is a kitchenette where you can prepare light meals, in addition to enjoying a daily two-course cooked lunch provided by our in-house chef. Resthome level care is also available in a serviced apartment.

Living at Bert Sutcliffe Retirement Village isn’t about slowing down, it’s about having time to do so much more. With all the luxuries of a five star hotel and a warm friendly atmosphere, it's no wonder many of our residents exclaim... "Its the only place to be!"

And, as a Ryman village, we offer you fixed weekly fee for life - guaranteed. * Secure your perfect retirement lifestyle now.

We look forward to hearing from you!

*Terms and conditions apply
Agent's Details
Agent's Details
Name Leanne O'Meara or Rosalind Hayhoe
Address 2 Rangatira Road
City/Town Birkenhead, Auckland
Phone 09 483 2226
Mobile 027 438 7426 or 027 577 9634
Email View Email Address
Updated: 12 Jun 2018
Statutory Supervisor's Details
Statutory Supervisor's Details
Name Anchorage Trustee Services
Address 1 Sir William Pickering Drive Burnside P O Box 5 Christchurch 8140
City/Town Christchurch
Phone 033792430
Fax 033797097
Email View Email Address
Updated: 12 Jun 2018
Solicitor's Details
Solicitor's Details
Name Nick Letham
Address 245 Blenheim Road
City/Town Christchurch
Company Chapman Tripp
Phone 03 353 4130
Fax 03 365 4587
Email View Email Address
Updated: 12 Jun 2018
Composition of Village
Composition of Village
Type Details
Serviced apartments (Studio Unit etc.)
Serviced apartments (1 Bedroom)
Independant units (1 Bedroom)
Independant units (2 Bedrooms)
Independant units (3 Bedrooms)
Updated: 12 Jun 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We offer respite care in our Serviced Apartments and Care Centre. Our rate is charged on a daily basis and includes: care provision, meals, snacks, housekeeping, fresh towels delivery, medication assistance, over night checks and personalised service.
Carer Support Yes Short Stay Care is available in our spacious one bedroom Serviced Apartments and in our Care Centre. It can be partially funded by a Carer Support Subsidy.
Subsidised Yes We will accept Carer Support Subsidies as a contribution towards the cost of your short term and respite stay. Fees are charged on a daily basis for every day that you are in the facility.
Private Paying Yes We accept private payments.
Booking can be made in advance Yes We would ideally like a minimum of one week's notice for bookings but can often accommodate care on short notice.
Updated: 12 Jun 2018
Personnel & Services
Personnel & Services
Personnel / ServiceHours Per WeekStatusDetails
Hairdresser Yes Arranged by appointment on a user-pays basis
Podiatrist Yes Arranged by appointment on a user-pays basis
Physiotherapist Yes
Diversional Therapist Yes Available in our Special Care Unit
Activities Co-ordinator Yes Activities coordinator are present in all areas of the Village; independant living, serviced apartments, rest home, hospital and special care unit.
Meals - Available On-site Yes All of our meals and snacks are prepared on site by our wonderful Food Services Team. We work hard to ensure everyone's special requests are accounted for. We have a private dining room, a cafe and a bar on site.
Home Help - Available On-site Yes
Registered Nurse Yes Registered nurses and care staff are on site 24 hours 7 days.
Nursing Care Yes
Dietitian Yes
Updated: 12 Jun 2018
Facility Features
Facility Features
Social/Recreational Programme Yes Our activities calendars are based on our in house Engage Programme.
Community Complex Yes
24 Hour Security Yes Available throughout the night
Emergency Call System Yes Emergency call bell system available in all units and common areas 24 hours a day 7 days a week.
Newsletter Yes Available on a regular basis
Pets In Residence Yes Bert Sutcliffe Retirement Village is a pet friendly facility. You will need the management's approval to bring your pet at the Village.
Negotiate To Bring Own Pet Yes Bert Sutcliffe Retirement Village is a pet friendly facility. You will need the management's approval to bring your pet at the Village.
Outings Yes Residents can enjoy weekly outings and shopping trips on board of our a 12 seater village bus available.
Transport Available Yes Bus stops near by, taxis available
Restaurant Yes Our dinning room is open for midday and evening meals. It is also possible to enjoy light meals and snacks at our Positano Cafe.
Fitness Complex Yes Open 24h a day, 7 days a week
Swimming Pool Yes Open 24h a day, 7 days a week
Spa Pool Yes Open 24h a day, 7 days a week
Library Yes Internet services and printers available
Games Room Yes Billiard table and board games available
Chapel Yes Reflection room with regular services
Lounges Yes
Gardens Yes Bert Sutcliffe Retirement Village is surrounded by beautiful gardens. You can easily walk around the Village on a secured pathway.
Updated: 12 Jun 2018
Interests & Activities
Interests & Activities
Activity programme, Advocate, , Art, BBQ, Big print books, Billiards, Bingo, Board games, Breakfast in bed, Bowls, Bridge, Canine friends, Chapel, Children, Church, Concerts, Cooking, Craft, Dancing, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Gas Fire, Happy Hour, Indoor Games, Internet, Jigsaw, Library, Massage, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parties, Pianist, Picnic facilities, Pool, Pool table, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Sky TV, Spa, Swimming
Updated: 12 Jun 2018
Languages Spoken
Languages Spoken
Afrikaans Yes
Chinese Yes
English Yes If English is your second language we will endeavour to take every opportunity to meet your needs. We will access an interpreter should this be required and we are happy to work closely with family members to ensure we understand your needs fully.
Fijian Yes
Fijian Indian Yes
Filipino Yes
French Yes
Korean Yes
Updated: 12 Jun 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Inter denominational Yes We respect all denominations and hold interdenominational services on a regular basis in our Reflection Room and/or care centre lounges.
Updated: 12 Jun 2018
Public Transport 0.00 km Bus stop at the round about, by Verran's Corner and Birkenhead Transport
Shops 0.00 km We have a shop on premises in the Village which stocks toileties, magazines, confectionary and other small items. Other shops are available on Verran's Corner, Birkdale Road.
Mall 2.00 km Highbury Shopping Centre is only 2 km away and Glenfield Mall is less than 5 km away. Both are busy malls with many shops and cafes. You can easily drive or catch the bus.
Parks 0.00 km Bert Sutcliffe Retirement Village village has beautiful panoramic views out over Kauri Point Domaine and has easy acess to Kauri Park. Many parks and reserves are also closed by.
Library 0.00 km Bert Sutcliffe Retirement Village has its own library in the village and Birkenhead Library is only 2.5 kn away, a 5 minutes drives or a 10 minutes bus ride.
Updated: 12 Jun 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes We have a comprehensive in-house Quality Programme within this village to ensure the highest level of care and services.
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 12 Jun 2018

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.


In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.