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Ultimate Care Rose Lodge

At a glance
Ultimate Care Rose Lodge
Rest Home
129 Tweed Street
West Invercargill
Invercargill 9810
Postal Address
129 Tweed Street
West Invercargill
Invercargill 9810
Southern (Southland)
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Elmarie Le Grange - 03 218 4306
Ultimate Care Group
National Villages Manager
Sharalon Sutherland - 021 717 457
Other services
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Ultimate Care Rose Lodge is an intimate, calm, peaceful and welcoming aged care residence nestled in the heart of Invercargill, ‘The City of Water and Light’. We have been a trusted and reliable provider of care to the Invercargill community for many decades with some staff having worked for us for over 20 years. We are lively and diverse and believe in honouring the uniqueness of each of our residents, their choices, experiences, stories and spirits all of which make up who they are.

We offer rest home and hospital level care as well as 10 modern villas for independent living. All our residents receive professional, compassionate, competent and skilled nursing on a 24-hour basis. Our staff have access to a evidence based education program, this system is aimed at improving and enhancing care delivery and embraces a comprehensive approach. This allows for care to be delivered and provided for at an exceptional level.

Offering a varied and entertaining activities schedule which takes into account the interests and needs of all our residents and aims for maximum interest and fun is important to us. We also serve mouth-watering, home cooked food
every day.

We are a rare gem in the world of aged care today, while surroundings are important, it is the people that are the focus for us here. We strive not to be the biggest provider, but rather, to be the provider who keeps our promise to care for those who come to live with us. We measure our success by the impact, joy, integrity, feedback and quality of life we can provide for the people who we are humbled to support in their twilight years.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 2 Mar 2021

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 19
Vacancy Yes
Warm, friendly and homely environment. Wonderful caring experienced staff.
Impending vacancy No - Rest Home/Respite
Short stay considered Yes
Premium Accommodation Charges Some Rooms from $10.00/day up to $20.00/day as at 11 Jul 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 12 Jul 2024

"I find all the staff are very caring, friendly and helpful".

"Our family member is incredibly well looked after by the wonderful staff".

"I tell everyone how wonderful and caring it is here. Everything is 6 out of 5".

Updated: 23 Mar 2021

Type Hours Per Week Status Details
Registered Nurse Yes We have a team of committed registered nurses who strive to ensure residents needs are being met. Our team of registered nurses cover all shifts 24/7.
Healthcare Assistants/Caregivers Yes We have a team of caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education.
Physiotherapist Negotiable We can provide Physiotherapy services to our residents as needed.
Occupational Therapist Negotiable We can arrange for Occupational Therapy services should you require them through the DHB.
Social Worker (on site) Negotiable Accessed through the DHB
Diversional Therapist Yes We have a Diversional Therapist who has two assistants to help deliver a fun-packed activities programme available from Mon - Fri.
Activities Co-ordinator Yes Our activities team have an excellent activities programme that caters for all our residents needs available from Mon - Fri.
Hairdresser Yes Our hairdresser visits each Friday morning and more often if required for special occassions.
Podiatrist Yes Regular visits and as required if any residents needs further treatment
Dietitian Yes All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation
Accredited Visitors Yes We do have some of our residents benefiting from this service
Kaumatua Yes Contacts available in our Maori Health Plan
Chaplain/Spiritual Advisor Yes We can access a Chaplin through the various church groups which visit. This can be arranged on an individual basis as required.
Other Personnel Yes We have a team of experts at our National Support Office that consists of clinical support, financial support and property support

Updated: 2 Mar 2021

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We can provide if prescribed by a doctor, and oxygen management.
Gastronomy/Nasogastric Management Yes Our staff are suitably trained to manage any gastric/nasogastric requirements.
End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life.
Wound Care Yes We have highly trained clinical nurses lead by our clinical coach who can provide the best care for any wounds requiring treatment.
Diabetic Care Yes All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs.
Continence Advice Yes Our registered nurses have been trained to assess for continence requirements and work closely with our suppliers to ensure any continence products you require are of the highest quality.
Stomal Therapy Yes
Tracheotomy Care Yes We can on case by case following careful assessment look after any resident that requires post tracheotomy care or has a long-standing tracheotomy.
Infection Control Yes We have been highly commended by the 'public health' medical officer for managing our infection control programme. Our organisation has a very robust infection control programme that has been endorsed by the Medical Officer of Health.
Surgical Followup Yes If your coming to stay with us post-surgery we can following an assessment of your needs provide the recovery needs you require.
Psychiatric Care Yes
Clinical Management Yes We have a full-time Nurse Manager who provides support to our Nurses and Caregivers and all care of our Residents.

Updated: 2 Mar 2021

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability.
Carer Support Yes If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities.
Subsidised Yes Yes, we provided subsidised services should you meet the requirements.
Private Paying Yes Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy.
Booking can be made in advance Yes We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities.

Updated: 2 Mar 2021

Feature Status Details
May Bring Own Furniture Yes While furniture is provided, it doesn't preclude any residents bringing their own furniture, any favourite pictures and personal belongings.
Single Rooms Yes We have 30 single rooms
Rooms suitable for a couple Yes We have one double room suitable for a couple.
Ensuite Yes Some rooms have ensuites - all rooms have a full vanity unit.
Alcohol Permitted Yes Happy hour is held every week. Residents are able to have own alcohol within reason.
Pets In Residence Yes
Phone Access In Own Room Yes Private cost for in room connection. Cordless phones are available however.
Wifi Yes
Resident can adjust heating in own room Yes Individually controlled nightstore heating in all rooms
Lounges/seating areas Yes Large community lounge, small quiet area lounge, and a north facing sunroom
Gay / LGBT IQ Friendly Yes
Provide End of Life/Palliative Care Yes Our clinical team provide palliative care and are trained to ensure our residents needs are met
Outings Yes Regular outings as part of our Rest Home programme including community activities.
Whānau Room Yes
Residents Committee Yes Resident meetings are held each month and family members are invited to attend.
Newsletter Yes Three Monthly
Policy for management of challenging behaviour Yes Our staff are trained to manage any challenging behaviour. We have an organisation policy that staff are audited against.
Confused Residents Yes At times some of our residents are confused. Our staff are trained to deal with confusion and support the resident.
Smoking Permitted Yes Designated areas outside.

Updated: 2 Mar 2021

Special Features
Special Features
Rose Lodge prides itself on being a family orientated facility. It offers a homely environment based on individual holistic care.

It is close to town, access is easy and a walk to town is possible.

We have a lovely internal courtyard and a conservatory that receives all day sun.

Updated: 2 Mar 2021

Interests & Activities
Interests & Activities
Activity programme, Age Concern, Art, Big print books, Board games, Bowls, Breakfast in bed, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Entertainers, Exercises, Games, Garden, Housie, Indoor Games, Jigsaw, Library, Music, Newspaper reading, Outings, Quizzes, Reading, Shopping, Singing, Sky TV, Videos, BBQ, Canine friends, Happy Hour, Massage

Updated: 2 Mar 2021

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Standard fees apply. Please contact us for a detailed price list.
Staffing qualifications and details Our staff go through an orientation programme and continue with on-going education. All our staff are committed to providing the best quality of care.
Details about meals All our meals are prepared onsite and include lovely home baking. Our main meal is served at midday with a lighter meal in the evening. We have a tray service if residents wish to eat in their rooms and visitors can stay for meals too if required. Daily home baking and dietician approved menus. We can cater for vegetarian, mulee, diabetic, gluten-free options.
Associated Complexes We also offer hospital-level care, respite care and palliative care services. Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide.

Updated: 2 Mar 2021

Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes We can arrange this for you.
Māori - Te Reo Yes
Sri Lankan Yes
Other Information Yes We can arrange a translator service should you require them.

Updated: 25 Oct 2023

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Presbyterian Yes Monthly church service
Roman Catholic Yes Weekly communion available
(Other comments) Yes Other Faiths can be sourced by the Facility to see if there's a local representation.

Updated: 2 Mar 2021

Location Distance Details
Public Transport 0.00 Km
Shops 0.50 Km City shoppng and supermarket only 3 blocks away
Mall 0.50 Km Both city and surburban shopping less than a kilometre away.
Parks 1.00 Km Queens Park and Rugby Park are both a short distance from Rose Lodge.
Library 0.50 Km The Invercargill City Library provides Rose Lodge with a variety of books on a regular basis.

Updated: 2 Mar 2021

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes We have been a member since 1992
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 2 Mar 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.